This was a private family tour (kids aged 13 and 8). It was expensive, but it was totally worth it. Simona was our driver, and Laura was our tour guide. Both were fabulous. Simona gave us a lot of info on our long drive there, and she gave us time to rest on the long drive back. We paid extra to have a tour leader, and it was great to have more info and directions on what to do in the different cities. We also wanted the classic Pisa pictures, so Simona gave us suggestions on where to take the photos. We paid a lot for this to be private, which was also great to personalize it for our family's needs. Highly recommend this tour company!