Our tour guide Lucy was charming and helpful. She is very knowledgeable about Utrecht and the Netherlands. Her enthusiasm for her subject is clear, but she is happy to talk about the few less positive aspects too.
She seems to be very experienced in delivering this tour, but never appeared to be just going through a routine. Indeed, we got into such interesting discussions that the tour ran over a time a little.
The earpieces allowed us to hear her commentary without having to stay too close, and despite the sometimes loud background noise from people around us in the busier areas.
Highly recommended for any visitor to Utrecht, to help you get under the skin of this fascinating city.