Kontiki Finland - Experiences in Finland
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Colin H
英国里士满47 条分享
2018年2月 • 夫妻情侣
I tried a few times to book with Kon-Tiki to go dog sledding however they never replied to any emails so if they are still trading this very poor. When we arrived in Helsinki nobody had heard of them until we booked with another company to dog sled and were told Kon-Tiki don’t do this trip anymore so why is it on your webpage Kon-Tiki
撰写日期:2018年2月19日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
Hi Colin,
We are sorry that you had a negative experience from your email correspondence with us. We do not have this Tour posted on our website since we stopped running it, and have not for over a year, but we understand that we still have Tripadvisor reviews posted. We are sorry that this was misleading.
I can see that you emailed us 08.02 and 09.02 for your trip on the 16.02.18. We have forwarded your email to our partner, who offers some local day tours we thought you would be interested in. I understand that he did respond to your email explaining that we do not offer the Husky Dog Sledding this Winter.
We are a full service Tour Operator in Finland and we did offer this Helsinki day tour for 2 years running. Many hotels know of us well from our visiting Clients and understood that we no longer offer this tour directly anymore, we are sorry that you didn't get this information from us in time for your travel.
Thanks for your comments, we hope to improve our email response in the future.
Sarah
Managing Director
撰写日期:2018年6月6日
此回复为企业代表所写的主观评论,并不代表 TripAdvisor LLC 的观点。
Christitang
新加坡9 条分享
2017年12月 • 好友
Before I proceed,I want all who reads this to know that I am representing my friends too in this review about our recent 10 day tour to Finland. The main attraction of the trip was to see the Northern Lights. However, we didn’t get to see the lights even on a night that has an index of 6 with 80% chances of seeing the lights. This is because Chan brothers travel did not mention or have no idea that there are local Aurora hunting trips or some call it Northern lights hunting trip which only costs a mere 45euro which we would definitely have joined because that’s the highlight of the trip after paying so much! Chan brother provided a Northern light hunting that only lasts for 2 hours which ended at 11 because that’s when the coach driver’s work ends which we understood and accept. All those that had experienced seeing the lights says that it usually appears past midnight. But because we had no idea of the optional local tour, we went back the hotel at 11pm. And true enough many that were in Rovaniemi that night saw the Aurora Lights at about 1 plus while we slept the night away like fools! I only found out about the local hunting trips at the reception the next morning after chatting with the receptionists because they were excited thinking we saw the lights!
And the other activities which we were very unhappy was the reindeer-sleigh rides, husky rides and snow biking which were part of the highlights and was also the reason why Chan Brothers cost more than Dynasty Travel. It was very unfair and unacceptable because knowing the short daylight in Finland at this time of the year, we should be able to have at least one or two of the activities early so that we can see the forest that the huskies and reindeers was driving us thru. Instead, we had all the three main activities passed 3pm in absolute darkness!!! It was no difference to riding a underground MRT or a bus in the night to Genting!!! Everyone complained about that. Many of us asked the guide and she said the company arranged it! What lousy and unfair arrangement!!! My friends who went with EU tours had all their activities in the day! I must say that Chan Brothers is lucky that this particular group of tourists was all educated and well mannered people, however if I would to ask around today and offer a petition I think more than half would agree with what I have written here on this page because this was truly what happened. I paid S$5000 plus per pax this trip all I got was to see the snow which I should have gone to Hokkaido and only one little good experience was the one night stay in the glass igloo. But mind you every travel agency can arrange that. So think and find out clearly so you don’t have any regrets like me and my friends before you pick and book a tour with a travel agency! Please note that the guide was not all fault, in fact when one of my friend fell and fractured her wrist, she took some time to go to the local hospital with us. I am just so pissed off when my friends asked me why I missed the lights? Why my activities are all in darkness!!! Why why why!!!! Chan Brothers why???
Chris Lee
And the other activities which we were very unhappy was the reindeer-sleigh rides, husky rides and snow biking which were part of the highlights and was also the reason why Chan Brothers cost more than Dynasty Travel. It was very unfair and unacceptable because knowing the short daylight in Finland at this time of the year, we should be able to have at least one or two of the activities early so that we can see the forest that the huskies and reindeers was driving us thru. Instead, we had all the three main activities passed 3pm in absolute darkness!!! It was no difference to riding a underground MRT or a bus in the night to Genting!!! Everyone complained about that. Many of us asked the guide and she said the company arranged it! What lousy and unfair arrangement!!! My friends who went with EU tours had all their activities in the day! I must say that Chan Brothers is lucky that this particular group of tourists was all educated and well mannered people, however if I would to ask around today and offer a petition I think more than half would agree with what I have written here on this page because this was truly what happened. I paid S$5000 plus per pax this trip all I got was to see the snow which I should have gone to Hokkaido and only one little good experience was the one night stay in the glass igloo. But mind you every travel agency can arrange that. So think and find out clearly so you don’t have any regrets like me and my friends before you pick and book a tour with a travel agency! Please note that the guide was not all fault, in fact when one of my friend fell and fractured her wrist, she took some time to go to the local hospital with us. I am just so pissed off when my friends asked me why I missed the lights? Why my activities are all in darkness!!! Why why why!!!! Chan Brothers why???
Chris Lee
撰写日期:2017年12月15日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
Good day!
I have read your review and feel sorry that you had a negative experience in Finland. However, would you kindly email me your name and dates of the tour, because I am not believe that we have arranged the tour for Chan Brothers on this occasion.
If you can send me your dates of travel, group size etc - I can clarify if we operated at the DMC for your tour.
Many thanks,
Sarah
Managing Director
撰写日期:2017年12月18日
此回复为企业代表所写的主观评论,并不代表 TripAdvisor LLC 的观点。
Lee F
弗吉尼亚里士满3 条分享
2017年8月 • 好友
Tomas provided us with an incredible visit to Finland. He drove us through the countryside, showed us where he lived and told us about the rural life in Finland. We had a great visit at the quaint little town of Porvoo. We went back to Helsinki where we had a fresh lunch at the fishmarket and did some sight seeing and shopping. Tomas was very accommodating and made sure we saw everything we could in the amount of time we had. We had lots of great conversations about the effects of global warming in this area and he showed us much more than expected. Thanks for a great visit!!! Highly recommended!
撰写日期:2017年8月15日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
kelly19802017
英国普雷斯顿1 条分享
2017年2月 • 夫妻情侣
The experience was one of the best things I have ever done ! It was perfect from the beginning of the day being picked up at our apartment by our friendly driver. We took a 45 minute journey outside Helsinki through a snowy wonder land . Where we taken to a frozen lake to meet the beautiful huskies and their owner. We helped with the dogs on to sledge and my partner and I were taken across a frozen lake and through woodland. The dogs were manificant our guide told us all their names. We went out to a wooded area were we had camp fire sausages marshmallow s and tea. It was a magical experience and well organised thank you to all the wonderful people we met that day xx
撰写日期:2017年3月8日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
394ioannis
Dusseldorf, Germany6 条分享
2017年3月 • 夫妻情侣
We did a Husky sleigh ride tour organized by Kontiki. We got a great preparation from the booking. Plus they really took care of all our wishes and provided us with a great transportation to the national park outside of Helsinki. Needless to say that the husky tour itself was a unique and amazing experience and one of the highlights of our winter trip to Helsinki. If you are around Helsinki and are keen on enjoying something special, we really recommend you to take a look on the offerings. The team is really among the best we have experienced so far!
撰写日期:2017年3月3日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
Thank you for your kind review of our Day Tour! We are very pleased that your day went smoothly and so nice to hear that you recommend us to others! Welcome again any time :)
撰写日期:2017年5月8日
此回复为企业代表所写的主观评论,并不代表 TripAdvisor LLC 的观点。
Laura
德国柏林7 条分享
2017年1月 • 夫妻情侣
We used Kontiki Finland to book the Husky Dog Sledding in Helsinki - we were picked up from our hotel right on time by the lovely and friendly taxi driver. He drove us approx. 45 mins to the national park where we met with Tomas who introduced us to the Huskys. This was by far the best thing I have ever done, it was so much fun spending time with the friendly dogs and learning about the sledding. The actual sledding itself went for about 45 minutes through the national park and at the end we had plenty of time with photos with the dogs and time to drink our coffee and eat marshmellows by the fire.
撰写日期:2017年2月16日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
Hi Laura, Thank you for writing! We are so glad that you had a great time last week - the conditions have been really picture perfect as well this year :)
All the best for your future travels!
撰写日期:2017年2月24日
此回复为企业代表所写的主观评论,并不代表 TripAdvisor LLC 的观点。
kevcsights
俄勒冈波特兰1 条分享
2016年12月 • 商务型
I had a wonderful experience working with Kontiki tours. Tomas ensured that it was an unforgettable day as he took care of every aspect of the dog sledding excursion. I was particularly impressed with the personal touches and attention to detail. I would highly recommend anyone traveling to Helsinki and looking for a fun half-day trip, to work with Kontiki and enjoy one of its excursions.
撰写日期:2017年1月7日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
Thanks for sharing your experience - we really do try to make every guest feel looked after and glad to know that it's working :)
All the best!
撰写日期:2017年2月24日
此回复为企业代表所写的主观评论,并不代表 TripAdvisor LLC 的观点。
Ninandoo
53 条分享
2016年11月 • 好友
We had one day in Helsinki and wanted to do a Huskey Tour. We got picked up at the harbour and it was a 45 minutes drive to the national park, where the huskeys waited for us. It was amazing! The huskey guy Tapio was super friendly and lovely with the dogs. We got to meet them and spend a lot of time with them. The sled ride was amazing too. Afterwards we sat by the fire with the dogs and tea. Also the forest around is beautiful.
It was so great, thanks to Tomas and Tapio we loved the trip so much!
It was so great, thanks to Tomas and Tapio we loved the trip so much!
撰写日期:2016年11月11日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
karpmot
18 条分享
2016年8月
We had a terrific day with Tomas - a road trip to Porvoo followed by a RIB boat tour round the archipelago and a visit to Suomenlinna Fortress Island. The day was well organised and, as Tomas knows so much about Finland and Finnish history, it was also really interesting. Tomas is very professional but also friendly, fun and helpful (he even took us to a pharmacy so we could stock up on potions and pills)
Holey Moley though, the RIB boat trip was probably the highlight of our summer - not just because it was an awesomely fun experience and the fish soup at the island cafe was amazing (both true and mentioned in other reviews) but it also gave us a real insight into Helsinki people and culture (yes I know it sounds pretentious but try it and you'll know what I mean). If I'm ever lucky enough to go back to Finland I would definitely book Tomas again to show me more of his wonderful country.
Holey Moley though, the RIB boat trip was probably the highlight of our summer - not just because it was an awesomely fun experience and the fish soup at the island cafe was amazing (both true and mentioned in other reviews) but it also gave us a real insight into Helsinki people and culture (yes I know it sounds pretentious but try it and you'll know what I mean). If I'm ever lucky enough to go back to Finland I would definitely book Tomas again to show me more of his wonderful country.
撰写日期:2016年9月21日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
hockeydwp
纽约州Chappaqua7 条分享
2016年5月 • 夫妻情侣
We were in Helsinki for three days and Tomas was our guide for the entire time we were there. He and Sarah arranged an array of incredible experiences for us from a day on the Archipelago to a meal at a Michelin starred restaurant. We visited the fortress island, the church of the rock, the harborside market and other city sites. We also visited the countryside town of Porvoo, which was fantastic. Our day on the Archipelago was terrific. We enjoyed being on the water and seeing the islands and especially enjoyed the lunch Tomas and the boat captain cooked for us...sausage over a fire; salmon appetizers to start. Besides the wonderful time we had, Tomas and Sarah are great communicators and very nice people. Our trip was supposed to have occured a year prior but due to health reasons we had to postpone. During the intervening year they kept in touch and were so very welcoming when we finally got to make the trip. Tomas was an important and integral part of our Helsinki experience. I would highly recommend booking with Kontiki Finland.
撰写日期:2016年8月25日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
Hello, I would like to book a Husky Arctic Experience Excursion in December. I have emailed you but can't seem to get a reply. Can you help ? Thank you David
撰写日期:2017年9月10日
I would like to book the day trip with rib boat ride but there will only be 2 adults. I don't want to book the whole boat but would like to join other people. Is that possible? How much would that be?
撰写日期:2017年3月31日
Hi, My friend and I will be in Helsinki on Nov 8-11 (3 nights) and we are interested in joining the tour that includes the afternoon riding Husky Sledges on the itinerary.
Can you please help how to know whether such tour is available on November? If yes, how to do the reservation?
撰写日期:2015年8月23日
Hi, My friend and I will be in Helsinki on Nov 8-11 (3 nights) and we are interested in joining the tour that includes the afternoon riding Husky Sledges on the itinerary.
Can you please help how to know whether such tour is available on November? If yes, how to do the reservation?
撰写日期:2015年8月23日
Hi, u may check out their website KONTIKI FINLAND. Tomas and his wife Sarah will come back to u very quickly. There are many tours u can consider if u hv 3 days. i guess starting of winter season may not hv snow in Helsinki. Better to ask the experts, maybe can go boating instead. They oso can help organise trips up to lapland. Jus ask for assistance and tell them what u hope to see or do.
撰写日期:2015年8月24日
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