Westfield Burwood

Westfield Burwood(伯伍德)

Westfield Burwood
3.5
上午9:30 - 下午6:00
星期一
上午9:30 - 下午6:00
星期二
上午9:30 - 下午6:00
星期三
上午9:30 - 下午6:00
星期四
上午9:30 - 下午9:00
星期五
上午9:30 - 下午6:00
星期六
上午9:00 - 下午6:00
星期日
上午10:00 - 下午6:00
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3.5
70 条点评
极佳
20
非常好
27
一般
10
较差
6
很糟糕
7

Denise L
25 条分享
2020年12月 • 独自旅游
For months now there has always been one or more escalators not working, necessitating going to lifts and waiting in a queue, socially distanced, four to a lift, or taking stairs, or heading to either end of the mall for a travellator. Parking is still paid after two hours though. I missed my two hour limit by 10 minutes the other day and queried a grace period. The attendant said she'd let me go this time but in future I had to plan my time around knowing the escalators weren't working. This, and the toilets in increasingly poor state. The landlords require shopkeepers to renovate premises every 10 years but they don't look after their own facilities as managers.
撰写日期:2020年12月15日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 TripAdvisor LLC 的观点。
Hi Denise, thank you for posting a review and apologies for the experiences you have encountered in Center. We have unfortunately had some significant outages with some of our key pieces of vertical transport within the center that we have been working with our External providers to rectify. Unfortunately some of the issues required parts that needed to be sourced from overseas which compounded some of the delays in getting them returned to service more efficiently. Pleasingly as of Last Friday the units near the Burwood Road entrance are both back in normal operation, and the unit going to level 2 was returned to full operation Tuesday this week. We are definitely hoping the extensive works completed will keep these units in full operation. If you have the time it would be great if you would like to contact us directly so we can follow up on some of the other issues you had in centre. You can contact us directly at conconcierge.burwood@scentregroup.com. and we would be more then happy to reach out and discuss. Kind Regards Team@WestfieldBurwood
撰写日期:2020年12月27日
此回复为企业代表所写的主观评论,并不代表 TripAdvisor LLC 的观点。

Kerry L
2 条分享
2020年7月 • 夫妻情侣
Please fix the escalators!! There are broken escalators on every level making it very difficult to get around with my elderly mother- we had to get between floors using the lift which was jam packed with people because there’s no alternative! Very unsafe and disappointing during COVID. This has been like this since February. Please fix ASAP.
撰写日期:2020年7月31日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 TripAdvisor LLC 的观点。
Dear Kerry, Thank you for taking the time to provide feedback regarding your recent experience with our escalators in-centre.   We understand your frustration with regard to our escalators / lifts in-centre. We are working tirelessly with our external contractors to repair our vertical transport and appreciate your patience. These machines are a major part of our daily operations and therefore we must ensure the safety of our shoppers. We carry out regular maintenance checks and sometimes this means that we need to take them offline if they require new parts and some parts do take some time to be delivered from overseas. I apologise for the inconvenience this may have caused during your most recent visits to our centre.   We are currently directing customers to our lifts but we also appreciate that there can be brief delays during peak times due to the COVID lift capacity restrictions with 4 people per lift. Whilst we do our best to adhere to COVID-19 regulations on social distancing and have enforced signage, we also rely on our shoppers to do the right thing and hope that our shoppers follow the guidance given by the National experts and provide priority access to our more vulnerable customers who may rely on this form of transport. Please call us directly with any further questions you may have on 02 8746 3954.   Thank you and have a wonderful day. From Charlie @ Westfield Burwood.
撰写日期:2020年8月5日
此回复为企业代表所写的主观评论,并不代表 TripAdvisor LLC 的观点。

Linda H
1 条分享
2020年7月
Westfield Burwood is disgraceful. Escalators and lifts have been out of order since February yet they still charge their tenants full rent. Poor management and total disregard for visitor safety and convenience
撰写日期:2020年7月15日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 TripAdvisor LLC 的观点。

Anthony P
南卡罗来纳查尔斯顿2,263 条分享
2019年12月 • 家庭
Multi level complex featuring eateries, upper end fashion, and shopping galore with everything from supermarkets to electronics stores. There are movies, banking, travel - just about everything. This is one stop shopping and eating just a few meters from the Burwood Station.

Check out their website as they have multiple events throughout the month. This place is what American malls want to be when they grow up.
撰写日期:2020年1月31日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 TripAdvisor LLC 的观点。
Hi 962anthonyp , thank you so much for your review of Westfield Burwood, we're so glad to hear you enjoyed your experience when visiting us! We would love to know more about how we could earn that extra star next time if you're happy to provide any further feedback? You can do this by simply updating this review or emailing us direct at concierge.burwood@scentregroup.com. Thanks again, we look forward to seeing you again soon. From the team @ Westfield Burwood.
撰写日期:2020年2月3日
此回复为企业代表所写的主观评论,并不代表 TripAdvisor LLC 的观点。

Steph
澳大利亚悉尼41 条分享
2019年12月
Not the best Westfield around, in fact the worst I can think of right now. Seems small. Local and good location, so we all still go. But it could use an upgrade, probably only if it had more land.
撰写日期:2019年12月31日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 TripAdvisor LLC 的观点。
Hi stephchew, thank you for providing a review of Westfield Burwood. We would love to know more about how we could improve this experience for you next time if you're happy to provide further feedback? You can do this by simply updating your review. Thanks again, we look forward to seeing you again soon. From the team @ Westfield Burwood.
撰写日期:2020年1月2日
此回复为企业代表所写的主观评论,并不代表 TripAdvisor LLC 的观点。

Nik S
澳大利亚Runaway Bay10 条分享
2019年12月 • 家庭
Stopped off for some lunch takeway after grocery shopping for our Sydney Xmas visit. Bought some lunch from Domo Sushi at the foodcourt. We asked staff for a receipt for our payment, however staff could not produce one. We were charged once for the transaction however they wanted to charge us again for the food that we still had not received. Not even a refund of our money or let alone receive our food. To top it off had to go to another sushi shop to order food and then get charged for parking over 2hrs. So so so questionable customer service from a Westfield food store. Thank you Domo Sushi for the wonderful disappointing customer service at this time of the year.. Now to chase the bank to cancel the transaction.
撰写日期:2019年12月21日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 TripAdvisor LLC 的观点。
Hi 831niks, thank you for your review of Westfield Burwood, we're sorry to hear about your experience when visiting Domo Sushi in our foodcourt. We will certainly raise this issue with their management and ensure this does not happen again. If there is anything further we can do to assist please don't hesitate to contact us directly at akloosterman@scentregroup.com. From Angela @ Westfield Burwood.
撰写日期:2020年1月2日
此回复为企业代表所写的主观评论,并不代表 TripAdvisor LLC 的观点。

erika p
澳大利亚阿德莱德282 条分享
2019年8月
I recently stayed in the Burwood Area and visited this comprehensive shopping centre several times. The location was excellent, especially in relation to public transport- train, taxis and buses. The centre was always clean, tidy and all staff I encountered were friendly and helpful when required. The food court was terrific, many choices and had many delicious bargains around 4pm which I took back to my accommodation. So many shops at 3 levels, Target, David Jones, K-Mart and the usual small shops found in other Westfield Centres.I also enjoyed a coffee in the upstairs eating area overlooking the picturesque park.
撰写日期:2019年9月22日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 TripAdvisor LLC 的观点。
Hi there, Thank you for taking the time to review our centre! We are so pleased that your experience was a positive one and that you liked our food court and range of stores. If you ever need anything in the future, please don't hesitate to let us know at concierge.burwood@scentregroup.com. Thank you, from the team @ Westfield Burwood.
撰写日期:2019年9月26日
此回复为企业代表所写的主观评论,并不代表 TripAdvisor LLC 的观点。

Terence W
澳大利亚史卓菲34 条分享
2019年9月 • 独自旅游
Healthy bites on level 1 food court Westfield Burwood the food is absolutely delicious. Especially the good old fashioned roast beef and veggies topped with delicious gravy.
I had some today and I recommend it to all of them that’s missing their English Sunday dinner
撰写日期:2019年9月5日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 TripAdvisor LLC 的观点。
Hi TerryaStrathfieldNSW, thank you so much for your 5 star review! We're so happy to hear you had a great experience when visiting Healthy Bites at the centre, we will be sure to pass this feedback onto the store so that it doesn't go missed. If there is anything else you would like to share regarding your experience at the centre you can simply update your review or email us direct at concierge.burwood@scentregroup.com. Thanks again, from the team @ Westfield Burwood.
撰写日期:2019年9月17日
此回复为企业代表所写的主观评论,并不代表 TripAdvisor LLC 的观点。

Dimitris L
澳大利亚悉尼39,579 条分享
2019年8月 • 夫妻情侣
Westfield Burwood must be one of the most popular shopping centres in Sydney. It is always busy. No matter what day or what time of the day we visit , we find it full of visitors. We are regulars here and like to either go to a specific shop or just "browse" through several. Today wa the most recent time we visited and it was a seamless visit. You will find practically anything you wish here. The prices are quite reasonable and it saves time. There are lots of shops on Burwood Road, but why waste your time going up and down the street when everything you need is in one spot!
撰写日期:2019年8月3日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 TripAdvisor LLC 的观点。
Hi Dimitris, Thank you for taking the time to review our centre! We are so pleased that your experience was a positive one and that you liked our range of store. If you ever need anything in the future, please don't hesitate to let us know at concierge.burwood@scentregroup.com. Thank you, from the team @ Westfield Burwood.
撰写日期:2019年8月5日
此回复为企业代表所写的主观评论,并不代表 TripAdvisor LLC 的观点。

11Aurora11
加拿大657 条分享
2019年7月 • 家庭
We were hoping for an entertaining afternoon of perusing and shopping as tourists and we left quite underwhelmed. We travelled with our toddler in a stroller and unfortunately, 1/2 elevators were out of service. Visiting every floor meant a 5-10 mins. wait to get on the elevator. We were hoping to stumble upon a few good finds but nothing caught our eye. It was also weird to experience the archaic and ineffective practice of ‘bag checking’ at Target. As we left, a lady approached us and asked to check our bag; we were confused as to what she meant. She then gestured towards our diaper bag. I opened it and she took a quick glance while addressing our confusion by claiming “it’s not personal.” Not sure how this theft prevention practice is still in place in ‘the largest mall in Australia’ but it just felt so odd as a tourist. Might be worth re-evaluating.
撰写日期:2019年7月26日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 TripAdvisor LLC 的观点。
Hi 11Aurora11, thank you for providing a review of Westfield Burwood. We're sorry to hear you did not have a positive experience when visiting us and certainly understand your frustrations regarding the lift outage that occurred at this time. We do make this our number one priority when an outage occurs and work closely with our service provider to ensure it is brought back to service as soon as possible, as understand the impact this can have on our customers. We do appreciate this feedback though and hope that your experience is more positive next time if you do return to Westfield Burwood. Thanks again 11Aurora11, from the team at Westfield Burwood.
撰写日期:2019年8月9日
此回复为企业代表所写的主观评论,并不代表 TripAdvisor LLC 的观点。

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Westfield Burwood的营业时间:
  • 日 - 日 上午10:00 - 下午6:00
  • 一 - 三 上午9:30 - 下午6:00
  • 四 - 四 上午9:30 - 下午9:00
  • 五 - 五 上午9:30 - 下午6:00
  • 六 - 六 上午9:00 - 下午6:00

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