Lavender House

Lavender House(绍斯波特)

Lavender House
上午9:00 - 下午5:30
上午9:00 - 下午5:30
上午9:00 - 下午8:30
上午9:00 - 下午8:30
上午9:00 - 下午5:30
超过 3 小时



109 条点评

奥地利维也纳214 条分享
2022年3月 • 好友
Unbelievably good! If you are looking for ultimate relaxation then this is the place for you. From the moment we walked in we felt like the most improbable people there. Staff were all so lovely, from Linda on reception to the therapists who carried out our massages. The sauna and steam experience is a private experience for just your party, everything is spotlessly clean and faultless.
The quality of the treatments was amazing and we walked out like on a cloud. Will definitely return
此点评为 Tripadvisor 会员所写的主观评论,并不代表 TripAdvisor LLC 的观点。

Hope C
3 条分享
2021年11月 • 好友
Lovely place lovely staff .. had a signature massage full body, Indian head, devine facial with extraction & and luxury pedi with the mud rasual too perfect day so relaxing refreshments when needed. Would highly recommend
此点评为 Tripadvisor 会员所写的主观评论,并不代表 TripAdvisor LLC 的观点。

Kimberley H
19 条分享
2021年11月 • 好友
Absolutely lovely place. Had the chocolate lovers pamper session..with the lovely hannah. So professional..couldn't fault anything was a really lovely experience. Attention to detail was superb. Will most definitely return.
此点评为 Tripadvisor 会员所写的主观评论,并不代表 TripAdvisor LLC 的观点。

Sue D
1 条分享
A perfect spa day .professional friendly staff nothing is too much trouble.... beautiful place with a relaxing atmosphere. Will be visiting again.soon....x
此点评为 Tripadvisor 会员所写的主观评论,并不代表 TripAdvisor LLC 的观点。

Jennie M
英国Burscough3 条分享
2021年11月 • 夫妻情侣
My mum and I had the most amazing spa day today.. with an Indian head massage, facial and foot treatment full exclusive use of the spa and the most delicious and filling afternoon tea. Staff were so welcoming and friendly. Experts in their field!!. Scrupulously Clean, warm, welcoming.. Beautiful decor. The owner couldn't do enough for us. Such lovely staff. We highly recommend Lavender House.. We will be back soon. Covid precautions followed to and sanitisers at every station xx Jennie and sue xx
此点评为 Tripadvisor 会员所写的主观评论,并不代表 TripAdvisor LLC 的观点。

英国利物浦12 条分享
2021年10月 • 夫妻情侣
Attended Lavender House on Friday 1st October 2021 for the first time. Our first impressions were really good. The massage was relaxing & great. The therapists were polite & friendly, so much so that we left a tip & were intending to return. HOWEVER, in the car on the return journey I double checked the website & realised the massage should have been 75 minutes long. By the time we'd filled the consultation forms in, discussed them with the therapists & undressed, the massage itself was barely an hour long. There was also a drink & heated pad provided in the relaxation room afterwards once dressed. We intended to return the following week so phoned up the following day to book & inform the manager that we didn't receive 75 minutes of massage. This is were the Lavender House Spa massively let themselves down. I was passed onto the owner, Laura, who proceeded to lecture me about her timing procedures on customers massages. This seemed interesting as she wasn't in the massage room when it started, nor was she in the room when it finished. Without letting me speak she went on to explain how we'd left after 90 minutes & hadn't complained at the time. Her claim was that we had 15 minutes more & that the 75 minutes refers to the time allowed in the building not the advertised massage. Considering this was our first visit & intended to be regular customers, she spoke to me as if we were trying to con her out of free treatments. She was very defensive & dictatorial. Her manner turned the situation from us wanting to book another treatment to us never returning. At one point during the conversation she offered us a full refund which made us feel like scam artists when all we wanted was have what we paid for. Our intention was to give her the opportunity to add the extra 15 minutes onto our next treatment but her condescending, defensive manner immediately made us not want to return.
In summery a nice local spa with great staff massively LET DOWN by an owner who refuses to take criticism, thinks what she has to say is far more important than allowing her customer to express their grievances & to ultimately rectify the situation. You have a lot to learn Laura.
此点评为 Tripadvisor 会员所写的主观评论,并不代表 TripAdvisor LLC 的观点。

Alan L
UK69 条分享
Had Indian head and face message that was to die for.
Couldn’t fault this spa for cleanliness or value.
此点评为 Tripadvisor 会员所写的主观评论,并不代表 TripAdvisor LLC 的观点。

英国利物浦22 条分享
What an absolutely brilliant place!

Visited Lavender House with my pregnant wife for a spa day and had a fantastic experience.

Located just off Lord Street in the centre of Southport with ample free parking. The building looks smart from the outside but inside it is so well decorated and equipped. It is deceptively large but cosy at the same time and immaculately clean. We were greeted by the owner Laura who was really welcoming, friendly and polite. It was good to see all covid-precuations were taken seriously with the usual sanitisers and masks throughout.

We arrived bang on time for our appointments and were pleasantly surprised how punctual things went. The staff for our first treatments were ready and waiting for us. I had a full body massage and my wife a facial. The beds were heated which was lovely, the room, atmosphere and treatments brilliant. Genuinely was the best massage I've ever had as Hannah asked about pressure and areas to focus on and tailored the treatment accordingly - an hours massage actually meant an hours massage! We were able to stay in the relaxation room before our pedicures (this was a first for me and I opted not to get any colour on my nails - this time!). Again, the staff were punctual, attentive and friendly. My wife thoroughly enjoyed the treatment and managed to soldier on despite her ticklish feet. Once finished, we were again allowed to relax before departing in our own time. At no point were we rushed or made to feel unwelcome.

We've both been to a fair few spas but cannot think of a time in which we have had such a good experience. We would describe the spa as a family-feel experience with 5 star staff and facilities.

Could not recommend enough and will definitely be back again.
此点评为 Tripadvisor 会员所写的主观评论,并不代表 TripAdvisor LLC 的观点。

Liz D
1 条分享
2020年11月 • 独自旅游
Very professional and friendly service. Went for a full body wax, excellent results, friendly staff, made me feel completely at ease.
此点评为 Tripadvisor 会员所写的主观评论,并不代表 TripAdvisor LLC 的观点。

Susannah P
英国绍斯波特136 条分享
2020年2月 • 独自旅游
Only just started using this place. It is excellent. All the therapists are friendly and super professional. Luxurious surroundings. Calming and relaxing. Definitely recommend
此点评为 Tripadvisor 会员所写的主观评论,并不代表 TripAdvisor LLC 的观点。
Hi, thank you so much for taking the time to leave us such a lovely review. I am so glad to hear you enjoyed your time with us. We hope to welcome you back to Lavender House again soon.
此回复为企业代表所写的主观评论,并不代表 TripAdvisor LLC 的观点。

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关于Lavender House的常见问题

Lavender House的营业时间:
  • 二 - 三 上午9:00 - 下午5:30
  • 四 - 五 上午9:00 - 下午8:30
  • 六 - 六 上午9:00 - 下午5:30

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