Lounge 49

Lounge 49(Sevenoaks)

来自旅行者的点评
What a complete letdown - sorry invited friends!
我和我女儿都达到我的嫂子和我们想喝一杯鸡尾酒的场所,而不是在酒吧或者Pub。 有人告诉我说老板El Matador(他们自己的一个当地的酒吧)最近分流到塞文欧克斯远有个餐厅,现在有一个新开的鸡尾酒吧 - 我们决定试试El Matador的新的鸡尾酒酒吧。 酒吧看起来不错,很棒,但这是我唯一的好的方面Olives Brocard Review。 下面我会总结我通常长Full Review! 客户服务 - 这不是可以的里面什么都没有。 了解如何对待客户 - 哎! 知识以后再来保留Custom - 哎! 了解如何运行一个酒吧/管理 - 哎! 了解哪些食物和饮料产品都是在酒吧/餐厅 - 哎! 向您的客户宣传您的知识红酒/ aperatifs - 哎! 您选择的服务行业知识 - 我觉得我的评论下面Summary Above提供足够的了解到一个空的答案... 下面是我的评论: (3周后,把我的评论,直到我们去了那里,以确保3周后,仍然很糟糕的一次经历,因为这是在... ) 不可否认,我们提前打电话说我们在到达之前预订的,因为不是在6.30 6(需预订 - 不知道为什么!) 我们被警告说,因为我们现在一定要早点去(并早于他们通常会预订的,虽然这家餐厅的启动和运行的是)的几个员工可能是看电视上的足球 - 这是对我们的惩罚他们只要Fine(但足球会Finished Rockfish - 我不是他们的知识)。 我们到那里的时候,他们确实都在播放音乐(不)观看足球,夜总会Type Levels(但是在灯光Full Lux超市) - 其中, 5人的小团体,因为我们是这里唯一的客人,不易被发现的过度夸张! 只是因为这里的那里,我们到的早,我们要求把音乐关小点。 但之后发生重大的长//过长的时间似乎有点不必要的,因为那些人Pause, 在我们在那里的音乐或其它的方面可不可以Station FUNCTION Pod向上或向下在开关或刷卡Button! (我不知道还有什么可能打,但是DJ的人会从管理/类型)。 半个小时后离开的人非常多,一位女士来到了楼上。 我们问她能不能找到人给我们点菜的时候,她说她可以 - 虽然她站在吧台后面我们对面的一个很好的15 - 20分钟,她不是那个人好像是这一次,他拿我们的订单。 绝望中,我们要求饮料或者鸡尾酒的菜单。 她消失了20分钟左右 - 不知道为什么 - 为同一个奇怪的原因,酒水/饮料/鸡尾酒吧的鸡尾酒菜单中不可用(我们)为什么她会去别的地方了,但是要到楼下,因此不要超过一个快速POP Downstairs? 20 + 30分钟之后,我们终于可以仔细看看酒水单! 进行曲! 2, 我们在这里享受一杯葡萄酒或者香槟,根据我们的口袋和深度的定价。 我问他们有什么Prosecco里提供的香槟和香槟的价格只是玻璃的,因为没有玻璃的鸡尾酒。 再说一次,这使得我们的女服务员的时间段另一个完全失踪 - 这次可能只15分钟 - 但是我们翻转sparched, 可能感觉不放松hoped.and(购物了) 其实不只是想喝杯饮料,但是还可以(我们How DARe?) 但也许一些小吃也? (我们How很DARe! ) 所提供的答案Champers/Prosecco: 女服务员回来(没有),里面有两瓶。 香槟是一个名称和一个不知道是一瓶Cava(也不知道名字),她宣布Cava Prosecco, 因为他们。 我指出,不能Prosecco Cava不是,他们告诉我他们以前有,但是现在Prosecco Cava, 这就是"一样的东西" 饮料,最后我们,实际上是摔在中间TABLE! 在很大程度上是把XPWPA摔了一个鸡尾酒(不拖着他们 - 但是我们当然!)。 更少的鸡尾酒recipiebnt的,当然了,这不是什么好事了 - 绝不会是"啤酒"洒Midlandlers! 因为只有5人,我们有2相同的饮料,我们真的可以理解为什么我们都不得不Lean很矮的桌子对面个连锁'饮料而不是让他们出了正确的"服务"。 不知道为什么,我们想进一步Pain Pain着陡峭 - 但是... 我们要从菜单中还有零食(橄榄)... 我已经在一家鸡尾酒酒吧,一个女服务员(和高服务级别Silver)比我去过的或在以上任何一种喝酒的食客... 我们要求Olives提供饮料Sam... Failed, 这就是不能太难,因为不能正确地设置饮料Gambir Recipient... ? 我们没有遇到任何困难,我们在组中添加,一点都不像: 我是一个蔬菜。 我的朋友是素食主义者,左转,再左转,然后直到早上Full Nut Halal只是过敏! 所以我们都有点困惑,这可能是大错特错! 最后。 然后我就去楼下的餐厅,以确保我预付Bill, 。 又点了一杯Haviong Prosecco已经MacNeal-Harder Bill后Up(楼上)明显是他们已经有了太多的任何系统。 (是的,当然,我很满意,但是我从来不会因为它从来没有偷! ) 我们额外支付的钱和一杯Olives Prosecco感觉有点像经过某种形式的怀疑Line - 没有人知道为什么我们走进餐厅BIT标题Till, 不过这并没有阻止我们PATH BLOCKING(无所事事)工作人员的笑容guantlet! 终于到了我们的第一个微笑Head女士,她已刷新整个晚上 - 确实如此,因为我们要花更多的钱,我们已经付了钱了,而后在楼上已经! 我们有必要说没有冒犯,更多的公司,所以不是特别"服务员"这个很棒的机会,在这样一个优越的位置。 我们的服务员什么都不知道就在列表/酒吧小吃,酒水饮料。 没有白色或起泡酒应该是冰鲜,和必要的设备(如Menu)是体会不到的。 椅子太不舒服了,还有这家的鸡尾酒酒吧非常冷,这就意味着我迫不及待地想离开!

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体验附近景点的最佳方式

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3.0
7 条点评
极佳
1
非常好
3
一般
1
较差
0
很糟糕
2

Simon F
英国皇家滕布里奇韦尔斯314 条分享
2018年4月
This place has only just opened again, they have a good sized bar but it’s a very small venue. They had a DJ playing music which was pretty loud and a smoke machine that was not really needed. They should concentrate on the social side more than making it a night club.
撰写日期:2018年4月1日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 TripAdvisor LLC 的观点。

Peter Z
英国Borough Green105 条分享
2018年1月 • 好友
Four of us spent a few minutes here before going on to dinner. Cocktails were overpriced and small in quantities. My friend paid the bill and was overcharged £6 for a cocktail, he demanded to see the manager who apologised and re-embursed him. We found out later from another customer that the staff like to overcharge on certain drinks so that they can get a drink themselves! We will not frequent this establishment again. Bill's across the road serve cocktails of better taste and far less money. We should have gone there instead of this place.
撰写日期:2018年1月21日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 TripAdvisor LLC 的观点。

Cem D
185 条分享
2016年3月 • 夫妻情侣
We came for cocktails and a good night, we was not disappointed.

A mixture of Central London and Ibiza in the heart of Sevenoaks.

Nectar our mixologist was one of the friendliest people you could meet.

The ambiance of the lounge is very appealing modern and stylish with a fully stocked bar with premium spirits and all the ingredients to make stunning cocktails, my favourites being Porn Star and Expresso Martinis.

The venue is also available to hire at a very reasonable cost, refer to the website which is up to date and full of information.

El Matador and Lounge 49 are my new favourite places.
撰写日期:2016年3月25日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 TripAdvisor LLC 的观点。

JE S
英国Westerham25 条分享
My daughter and I were meeting my Sisters-in-Law and we fancied a cocktails-type venue rather than bar or pub.

Having been told that the El Matador owners (who used to own a local pub) had recently branched further out into Sevenoaks with a Restaurant and now with a newly opened Cocktail Bar - we decided to give El Matador's new Cocktail bar a try.

The bar looked good and olives tasted great but that really is my only positive for this review.

I'll summarise below as the full review is my usual lengthy!

Customer Service - this is not something that can be rated as there was none.
Knowledge of how to treat a customer - Nah!
Knowledge of retaining custom for a future visit - Nah!
Knowledge of how to run/manage a bar - Nah!
Knowledge of what food and drink products are stocked in the bar/restaurant - Nah!
Knowledge of promoting your wines/spirits/aperatifs to your customers - NAH!!
Knowledge of servicing your chosen industry - I think the summary above of my review below gives enough insight into a left blank answer...

Here's my review: (left my review until 3 weeks after we went there in order to ensure that remained as bad an experience 3 weeks later as it was at the time...)

Admittedly we phoned ahead to say we were arriving at 6 not at 6.30 as previously booked (booking was required - not sure why!) and we were warned that as we were now going to be early (and earlier than they would normally book for, though the restaurant side was up and running) a couple of the staff may be watching the footie on TV - this was fine with us as long as fine with them (but the footie would have finished anyway - my knowledge not theirs).

We got there, the guys were indeed (not) watching the football but were playing music at nightclub type levels (the lighting was however at full supermarket lux) - which, as our small group of 5 were the only ones there, smacked of pretty excessive overkill!
As it was just us there and early into the evening, we asked for the music to be turned down. This did happen but after a significantly large/long/overly long pause which did at the time seem somewhat unecessary as the guys were at the function station pod where the music or anyting else could be turned up or down at the flick of a switch or swipe of a button! (I don't know what else it might be called but where the DJ/type person would manage the evening from).

After half an hour of being left very much alone, a lady came upstairs.

We asked her if she could find someone to take our order, she said she could - and although she was standing behind the bar opposite us for a good 15-20 mins, she wasn't the person at this time it seemed, who could take our order.

In despair, we requested the drinks/cocktails menu.
She disappeared for 20 mins or so - not sure why as - for the same strange reason that the drinks/cocktail menu was not available in the drinks/cocktail bar (where we were) why would she have to go anywhere else, but to pop downstairs to get this and therefore why take any longer than a quick pop downstairs?!

20 +30 mins after arriving we finally are able to peruse the drinks menu! Here we go!
2 of us fancied a glass of prosecco or champagne depending on the depth of our pockets and the level of their pricing.

I asked what champagne and prosecco was available by the glass as no champagne etc was priced by the glass only as part of a cocktail.

Once again this resulted in the disappearance by our waitress for another full period of time - probably only 15 mins this time - but we were flipping sparched (shopping parched) and possibly feeling less than relaxed as hoped .and actually wanting not only a drink but also (how dare we?) but maybe some nibbles too? (How VERY dare we!!)

Answers to what champers/Prosecco on offer:
The waitress returned with two (unchilled) bottles. One was champagne by a name unknown to us and one was a bottle of Cava (name also unknown to us) she announced the Cava as their Prosecco.

I pointed out that Cava is not and cannot be Prosecco and was told that they used to have Prosecco but now have Cava which is "the same thing"

Drinks, when finally served to us, were actually SLAMMED down in the middle of our table! One of the cocktails was largely spilt from being slammed down (not mopped up by them - but we did of course!). Less cocktail for the recipiebnt which of course did NOT go down well - Midlandlers would never spill "the beer"!

As there were only 5 of us and 2 of us were served the same drinks, non of us could really understand why we all had to lean across the very low table to pass each anothers' drinks rather than them being dished out correctly at the point of "service".

Not sure why we wanted to steep pain onto further pain - but...
We requested snacks (olives) from the menu also...
I have been a waitress in a cocktail bar (and for high level silver service) far more than I have been a drinker or eater in any of the above...our request for the olives to be served with our drinks was singularly failed and this cannot be too hard to get right, as could not be setting the drinks gently down in front of the correct recipient..? We had no added complications to our little group at all and nothing like:
I'm a vege, my friend to the left is vegan, left again is halal only and straight on till morning full nut allergy!! so we were all a little perplexed at how wrong this could be!

Finally, I then had to go dowstairs and into the restaurant to make sure that I fully paid the bill,. Haviong ordered another glass of prosecco once the bill had been drawn up (upstairs) was obvioulsy too much for whatever systems they have in place.

(Yes, of course I was, but I never have and never will as it's STEALING!!)
Paying the bill for our additional olives and glass of prosecco felt a little bit like walking through some form of suspect line - no-one knew why we were walking into the restaurant bit heading for the till but that didn't stop the unsmiling guantlet of staff (doing nothing) blocking our path! Eventually I got to the head lady and she flashed the first smile of our whole evening - rightly so as we were offering to pay more than we had payed and been billed for having settled upstairs already!

Necessary comment with NO offence to our particualr "waitress" but more to the company for so not getting this fantastic chance right and in SUCH a great location. Our waitress knew nothing of what was on the Drinks List/bar snacks or wine list. No white or sparkling wines that should have been chilled were, and the necessary equipment (such as a menu) was not evident. Chairs in the Cocktail bar were so uncomfortable that this along with the very cold atmospere meant I couldn't wait to leave!
撰写日期:2015年12月5日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 TripAdvisor LLC 的观点。

PennyPurples
英国奥尔平顿1,258 条分享
2015年7月 • 好友
If I was going out for dinner in Sevenoaks I'd definitely see if I could grab a drink here first. They have an over-25s policy and therefore someone from the restaurant has to see you "buzz you in" before you can head upstairs to the bar. The bar is very small and dimly lit, with some banquette seating, a couple of high tables with stools and a few low stools for the banquttes. This would probably seat 20 people max, with all others needing to stand.

I only had a cosmopolitan here before heading down to the restaurant, but it was an excellent cosmopolitan. The bar lady clearly knows her cocktails!

It would be great if they let it out for small gatherings as it would be a great little venue - not sure if they do "whole room hire" or not. Worth asking if you're in the market for that.
撰写日期:2015年7月30日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 TripAdvisor LLC 的观点。

annamarie62
西班牙Calahonda648 条分享
I live , work do most things in Sevenoaks ! For nights out I mainly go in to London or beckenham /Bromley . The music played in here not really my style I like house music only chart music played in here ! And the dj thinks he's a cut above Carl Cox ! But it's ok as a last min night out
撰写日期:2015年5月19日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 TripAdvisor LLC 的观点。

annamarie62
西班牙Calahonda648 条分享
I did not eat in there , myself and my girlies went to Lounge 49 upstairs in there! I live in Sevenoaks and this place is a little life saver to make a little town exciting! Music good but the drinks a bit pricey !! Its funny in there , not clicky and everyone has fun! I will try eating in the restaurant at some point!
撰写日期:2013年8月11日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 TripAdvisor LLC 的观点。
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