Civitatours
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奇维塔韦基亚,意大利拉齐奥

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来自Civitatours的游览和门票

4.0
4.0 分,共 5 分461 条点评
极佳
307
非常好
68
一般
17
较差
18
很糟糕
51

Gerda V
1 条分享
1.0 分,共 5 分
2024年1月 • 夫妻情侣
Aus irgendeinen unerfindlichen Grund war unsere Anmeldung in einer spanischen Gruppe gelandet. Wir hatten allerdings null spanische Sprachkenntnisse. Die Reiseführerin der Gruppe ging darauf nicht ein und hatte zudem ein ordentliches Tempo drauf, den wir nur unter größter Kraftanstrengung als 70-jährige folgen konnten. Ich hatte den Eindruck, dass es auch anderen (älteren) Teilnehmern der Tour so gegangen ist. Insgesamt in enttäuschendes Erlebnis, auf das ich gerne verzichtet hätte. Das auch aus einen viel längeren Fußmarsch beinhaltete, als die bunten Busbilder in der Ausschreibung versprachen.
撰写日期:2024年2月5日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
Liebe Kundin, wir bedanken uns für Ihre ehrliche Meinung. Es tut uns sehr leid, dass die Panorama Tour nicht zu Ihrer Zufriendenheit ausgefallen ist. Wir können nachvollziehen wie frustriend es gewesen sein muß in einer Spanischen Gruppe gelandet zu sein Jedoch müssen wir Ihnen mitteilen, dass Sie in die Spanische Tour gebucht haben und daher waren Sie in einer Spanischen Gruppe! Wir möchten Sie höflichst bitten, sich noch einmal Ihre Buchung anzuschauen. Deutsche Touren finden nur statt, wenn Deutsche Kreuzfahrtschiffe ( Aida, Mein Schiff ) im Hafen von Civitaveccchia eintreffen und dass wird erst wieder im April 2024 sein. Bei der Panorama Tour werden mehrere Kilometer zu Fuß zurückgelegt, um soviel wie möglich von Rom sehen zu können. Es kann leider vorkommen, dass die Stadtführer ihr Tempo erhöhen müssen, um dem Reiseplan einhalten zu können und somit die rechtzeitige Rückkehr zum Hafen garantieren zu können. Selbstverständlich werden wir unsere Stadtführer auf dieses Problem hinweisen! Wir bedauern diesen Vorgang zutiefst und wünschen Ihnen alles Gute! Mit freundlichen Grüßen CIVITATOURS
撰写日期:2024年3月7日
此回复为企业代表所写的主观评论,并不代表 TripAdvisor LLC 的观点。

Oro colato.
10 条分享
2.0 分,共 5 分
2023年12月 • 夫妻情侣
Tappa crocieristica,giro programmato di un'ora per far vedere le cose principali a Civitavecchia.
Delusione e fregatura di un ora, bus rumoroso guida assente, nessuna sosta se non alle terme taurine dove avremmo dovuto pagare altri €7 non si sa a chi e per vedete cosa...in nemmeno un ora di traffico cittadino abbiamo speso € 30,mi sarei potuto noleggiare un auto per girare le stesse cose..
撰写日期:2024年1月30日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
Buongiorno, grazie per la sua recensione,lei però fa riferimento al tour panoramico di Roma che non ha fatto e ci parla del giro sull'open bus di Civitavecchia,ci dispiace molto che non l'abbia gradito. Lei ha acquistato due biglietti per l'open bus che prevede un giro della città di circa 1 ora con guida a bordo e diverse fermate: Piazza Calamatta, la Cattedrale,il Museo,Forte Michelangelo,la statua del bacio fino ad arrivare alle terme taurine la cui entrata è facoltativa ed il biglietto,come specificato non è incluso ed ha un prezzo di 5 euro a persona. le fermate sono a vostra disposizione e siete liberi di scendere in quelle previste e risalire a vostro piacimento nell'arco della giornata fino all'ultima corsa Il bus è aperto,è naturale sentire i rumori esterni del traffico, ma dotato di tutte la revisioni previste per legge
撰写日期:2024年2月1日
此回复为企业代表所写的主观评论,并不代表 TripAdvisor LLC 的观点。

Joelitw
台湾台中市335 条分享
1.0 分,共 5 分
2024年1月 • 家庭
Very bad experience with wasting time for waiting. More than an hour waiting for no one explaining. Just saying wait. Don’t be fooled with this company if you want to save your time for traveling. The staff doesn’t inform tourists for the information about waiting time and waiting place.
非常糟的經驗多,工作人員也不告知等待地點等待時間,浪費時間在排隊,如果不想浪費你的旅遊時間,這家絕對不推薦,不然你就賺到生氣的旅行
撰写日期:2024年1月1日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
Good morning we are sorry to received this complaint. Our buses have a scheduled timetable, which cannot be changed, if you arrive earlier to the meeting point you have to wait until the departure. On board there's an assistant who provides all the information regarding times and meeting places, and we provide maps indicating departure point and time. Our emergency number is available for any assistance you need
撰写日期:2024年1月15日
此回复为企业代表所写的主观评论,并不代表 TripAdvisor LLC 的观点。

JC2548
LYON4 条分享
2.0 分,共 5 分
2023年12月 • 家庭
Un départ prévu pour une excursion à Rome à 9h30, il fallait y être 15 minutes avant. Au final, le bus est arrivé avec 20 minutes de retard...
Bref, arrivés sur Rome, la guide a tracé sans même savoir combien nous étions au départ. Il a fallu lui demander plusieurs fois de ralentir car nous avions des enfants et personnes âgées. Elle a réussi à perdre 14 personnes de son groupe place Saint Pierre où elle s'est finalement attardée... Pas de panneau à porter en hauteur pour elle, il était facile de la perdre de vue.
La guide a parlé tout du long d'histoire mais il n'y avait pas de rapport avec les monuments vus dont très peu ont été détaillés.
Le repas, inclus dans l'excursion, a été pris en quatrième vitesse car nous sommes arrivés trop tard au restaurant et le bis du retour nous attendait. Bref, je ne recommande pas du tout.
撰写日期:2023年12月29日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
Bonjour Nous sommes désolés de recevoir cette critique. Le départ du bus étant prévu à 9h40, nous vous demandons toujours d'arriver quelques minutes plus tôt afin de procéder aux formalités d'embarquement. Notre assistant fournit au guide la liste des passagers réservés, qui sont enregistrés dès qu'ils montent dans le bus. Les arrêts à Rome sont indiqués sur l'itinéraire et si un groupe ne se présente pas au point de rendez-vous, nous ne pouvons pas faire attendre tous les autres qui se présentent à l'heure. Pour voir tous les sites touristiques de Rome en une seule journée, l'horaire ne peut pas être soumis à des arrêts imprévus. Pour le déjeuner, nous sommes toujours en contact avec les traiteurs, à qui nous communiquons le nombre total de personnes réservées et l'arrivée prévue, et le temps de pause est d'environ 40/45 minutes. Cordialement Civitatours
撰写日期:2024年1月23日
此回复为企业代表所写的主观评论,并不代表 TripAdvisor LLC 的观点。

darlenelr59
南卡罗来纳佛罗伦萨25 条分享
2.0 分,共 5 分
2023年10月 • 夫妻情侣
Let me start out to say I travel a lot, over 70 countries. Our tour started out as a cluster being so disorganized, so many different groups all together no one really knowing where to stand. Cruise ship buses continued coming dropping hoards of people all mingling into the mess. Tour was supposed to leave at 9:30. We were asked to be there 30 minutes early which we were, checking in at 8:45. At 9:25 there were still no indication that the tour bus was being filled so I asked the young lady who was checking us in about our group number four she said we were fine just go back and stand with the group of people, 10 o’clock came still no bus I again asked where was the bus she replied she didn’t know at 10:25 I asked where the bus was she told me the bus was stuck in traffic. At this time we were thinking we should have taken the train and deliberating canceling all together. At 10:40 they finally called group 4 everyone rushed to the bus. We ended up having to sit in the back. When the bus pulled out we could hardly hear the guide who happened to be the same girl we checked in with. Someone sitting a few seats up asked would the tour extend the hour and a half we were late leaving and the guide replied no because everyone wasn’t on the same schedule and the bus driver was working on his day off! Then she replied that we would miss some of the scheduled activities but don’t worry we could see them on our next trip to Italy. 😳 The guide making her way to the back of the bus checking peoples names when she got to us she said “sorry about the delay we had to wait for a bus from a delayed cruise ship” I replied I’m disappointed because a lot of us being where and when we were told to be are missing what we purchased and expected. The guides response was “well if the roles were reversed you would expect the same” I said absolutely not. We didn’t arrive into the city until 12:15 … The most important part of the tour missed was seeing the inside of Vatican. The day was pushing thru crowds trying to keep everyone together following a little black umbrella and finally at 3:20 we were told we could have until 3:50 for lunch, thank goodness I brought snacks because my husband is a diabetic, no where in the area she brought us could you get food in 30 minutes everything being a sit down restaurant you would be lucky to even get sat down nevermind order and get food. I personally will never book another tour thru this group and have talked to several friends who are coming on this cruise we have booked about our less than pleasant experience. A complete dud in my book.
撰写日期:2023年10月21日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。

Laura K
密歇根Battle Creek2 条分享
2.0 分,共 5 分
2023年10月 • 夫妻情侣
To start, we understand that there is a lot to see in Rome - so this tour is a good way to scratch the surface.

It was advertised that we would have the opportunity to go into St Peters Basilica - but we were told by our guide that they never do St Peters Basilica.

The headsets are an extra 4 euro charge per person - which are ultimately essential to being able to get any information throughout the tour. This is something that should be factored into the price.

Our tour was bilingual - half English and half Spanish. The guide kept having to switch between languages. It made it very difficult to understand the locations we were at and what she was saying. We should’ve been split I to two groups or with two guides.
撰写日期:2023年10月13日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。

polmecs
英国切斯特菲尔德36 条分享
1.0 分,共 5 分
2023年10月 • 夫妻情侣
Avoid this company, their reps will hassle you for your custom with false promises. Yes you will be taken to the Vatican where you will spend an extremely long time, then rushed to the other promised sites with no real chance of appreciation or photography then another long stay at the end of the tour waiting for the bus back to Civitavetcchia
Our guide just went at his pace with no concern for the elderly and those less able despite many requests to slow down
A much shorter stay at the Vatican at the begining of the tour and a much shorter stay at the the Trevi Fountain at the end would have made the walk in between much more leisurely and interesting, we were told the walking distance was 2km we did 17,500steps and it wasn't just us who were lost from the guide , there was a group of 24 others ..
from the same party who had also been parted from the guide.

Both the guide and the tour company CIVITATOURS blamed the customers for this , even when besieged with angry passengers they would not accept responsibility.
It may be more expensive to go by private car but at least you can determine the route and pace
Also this company uses radio headsets which are completely useless when the speaker ( guide ) is up front out of transmission range
To sum up... A waste of £100 for something that should have been an experience of a lifetime
AND, no fault of this tour company BUT be prepared for 5 of the biggest cruise boats on the planet disembarking 15- 20 thousand passengers on the streets of Rome MAYHEM!!!!
撰写日期:2023年10月12日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。

Leo M
1 条分享
1.0 分,共 5 分
2023年10月 • 夫妻情侣
Hon som hade hand om gruppen var alldeles för fåordig! Vi fick inte veta så mycket om våran utflykt ,Det var ett tempo på henne som om vi sprang Rom Maraton! Det var flera som inte han med i tempot, ett exempel var vid rött ljus som hon och halva gruppen hann över och när dom var över så gick hon bara iväg utan att invänta andra halvan och då började Rom Maraton för att hinna ifatt gruppen några hann inte ifatt ,till saken hör att flera hade en tid att passa till Kryssningsfartyget och vi kom fram för sent men fick åka
med som tur var ,om hon passat dom tider som hon satt för lunch och lite gå runt och upptäck själv så hade det varit ok. Gruppen fick stå och vänta på henne tills hon ätit klart alla andra hade ätit sin mat för att passa tiden det vart 1000kr bortkastad och en dags semester Mvh Leo
撰写日期:2023年10月9日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。

Siti G
1 条分享
4.0 分,共 5 分
2023年9月 • 家庭
Amazing city highly recommended. Must stay at least a week to absorb this historic city with plenty snap shots
撰写日期:2023年9月17日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。

Wanda
西班牙巴塞罗那2 条分享
5.0 分,共 5 分
Excelente el guía Andrea, nos paseo por Roma, haciendo un hermoso recorrido, muy divertido, nos explicó la historia de Roma, súper interesante
撰写日期:2023年9月11日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。

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Civitatours (奇维塔韦基亚) - 旅游景点点评 - Tripadvisor