Hainault Forest Country Park
Hainault Forest Country Park
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4.0
160 条点评
极佳
65
非常好
45
一般
22
较差
10
很糟糕
18

Tarpon K
4 条分享
2024年1月 • 好友
The park is great. It is well-managed and fairly wild. There are two cafes. One is cheaper and pretty standard, but it's quick and takes cash. The other cafe, near the play area is well set out, but it's slow, expensive, inefficient, doesn't always have what you want, charges you to sit in and doesn't take cash! It's in a good setting, looks good, but it's a let down for the reasons given. I'd give the park five stars, not the cafe.
撰写日期:2024年2月5日
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Emma H
英国伦敦20 条分享
2023年9月 • 家庭
We visited Hainault park with a 5 year old and a 8 year old and had a brilliant day. Special shout out for the Thomas Train ride and to the helpful and friendly driver - it was a big hit with both kids and for £3 each for a 20 minute ride, I was pleased with the value for money. I know some others here have commented that they felt it was expensive, but unfortunately a coffee will set you back £4 these days and you are not obliged to go on the train ride if you don’t want to!
Kids also really enjoyed the play park and seeing the animals. A good day had by all, despite the rainy weather.
撰写日期:2023年9月17日
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KJGJ
2 条分享
2023年9月 • 夫妻情侣
Our first time visit to the new cafe at Hainault Forest and was extremely disappointed. We ordered a mini brunch with extra toast and bacon for £18 for 2 people. We were told we had to pick it up from the counter ourselves when we did we found we had paid £1.50 extra for 1 tiny piece of bacon. My baked beans were few and far between with the pot just containing what seemed like fizzy tomato sauce. The egg was over done. We complained about the bacon portion and received our refund however the brunch was very overpriced and not particularly edible.
We found the tables were not clean and when we asked them to be cleaned the lady came with a dry piece of paper towel and flicked everything onto the floor which was also dirty and needed a sweep.
While we was there 6 members of staff were working behind the counter which was totally unnecessary and half of these could have been cleaning the dinning area.
A very disappointing first and last visit!
撰写日期:2023年9月10日
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Silvia D
5 条分享
2023年9月 • 家庭
The park is very nice and we enjoyed the Thomas ride.Unfortunately our day out was ruined by the experience we had in the café.We wanted to order food for all our family and the cafè closed the kitchen at 1pm... lunchtime on a Saturday...because they had too many orders and they couldn't cope with it.The café was half full....and their menu doesn't include actually a Michelin start restaurant food...but mainly sandwiches and jack potatoes.Is it so difficult to prepare a sandwich?I don't think it should take such a long time to be overwhelmed and close the kitchen.
As we planned to eat in the cafe,I didn't bring any lunch for my 4 years old and 18months old...so this unacceptable behaviour left our children hungry and ruined our day out.We had to leave because of this,despite having paid for the parking.Redbridge...you should really change the management of this cafè. It is a very nice location and it is shame that is in the hands of the wrong people.
撰写日期:2023年9月3日
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Fuming
1 条分享
2023年8月 • 家庭
Caution! Visited Hainaut Forest Country Park today and have done so many times. Returned to my vehicle and an unlawful Parking Charge notice awaited me. Issued at a time before my paid parking session expired! The irritation of this situation may seem mild but it’s a complete waste of my time to deal with incompetent enforcement officers who cannot tell the time and make an assumption that I parked without making payment of the relevant charge. Redbridge council make it so difficult to challenge and their online system ensures you waste even more time trying to get the matter resolved. My day out with family has been tainted and now I’m not sure if we’ll return anytime soon. There will be no compensation as we’re all losers in a situation like this.
撰写日期:2023年8月29日
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timmytwotwo
英国Romford37 条分享
2023年8月 • 家庭
Thomas train ride was OK but BEWARE, we queued near the Thomas board sign only for the train to stop opposite. No organisation with queuing so people who had only just turned up jumped on the train and we had to wait another 20 minutes. I mentioned to the driver about how we'd waited near the board and his answer was he'd moved where he was stopping but had not moved the board yet, which he still didn't move. So we waited and this time a queue formed behind us. Train arrived I put grandchildren on only for driver to be standing 4 foot away and called everyone to reform queue in front of him to buy tickets before boarding, the previous train he went along when everyone was on to take payment. I asked again if he could move the board and make it clear people should queue behind it, his answer was "people like a bit of a free for all" Well guess what as a grandparents with some mobility problems and trying to keep my eyes on a 2 and 4 year old the last thing I like is a free for all. This really needs a bit of organisation to stop people queue jumping etc. That said kids enjoyed the ride.
撰写日期:2023年8月25日
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Kathryn P
2 条分享
2023年7月 • 家庭
Beautiful country park especially since the facilities have been upgraded. The education centre was good with a very knowledgeable warden.....Hopefully it will add a few more activities for the children. The new cafe is lovely but sadly as soon as it opened some children took the crayons provided for brass rubbings and scribbled over the walls and furniture. The day I visited the food was awful but the coffee was good.
撰写日期:2023年8月13日
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Kevin B
英国伦敦6 条分享
2023年8月 • 家庭
Went with our Grandson, his friend and mother in law and family friend. When we arrived we looked to see that the gates on the new outdoor playground were open, so the children got excited that they could go in there! Only to find it isn't open at this moment in time as it has to "opened" by a politician or whatever! Really 😳
Also the new cafe seemed understaffed and service was slow! Train ride is a complete rip off too! Hopefully when all is open it will add to your experience in the park.
撰写日期:2023年8月11日
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cmason
1 条分享
2023年6月 • 家庭
do not go on the Thomas ride, its a rip off, the driver is moody, extortionate price for a 5 min ride, very disappointed. £3 per person to ride along the path and round some trees. Never will I go again!!! how can they justify charging any money for this, do not give them your money.
撰写日期:2023年7月6日
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Paul W
1 条分享
2023年5月 • 家庭
I would never come back here again and wouldn’t recommend anybody go here
I asked if I could have a fried egg replaced with scrambled egg and was barked at by the lady (and I use that term loosely) who said did you not hear we don’t do replacement
I can only assume that customer service course on how to speak to customers haven’t been attended yet
Then I was told if I wanted scrambled egg I should get the avocado on toast
If I wanted that I would of ordered that in the first place
撰写日期:2023年5月29日
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