28 条点评

Gabriela Provenzano
佛罗里达迈阿密海滩68 条分享
We had a great time! The person giving us direction how to use the bob was super! The only thing to get the ticket I would have liked to have help. The line was long as a no one did know how to use the ticket machine. :( But the ride was amazing). I wish the Restaurant would have been open, at least for a drink. There was nothing - or nothing we did see that was open. This was a bummer. But other than that, we loved it.
此点评为 Tripadvisor 会员所写的主观评论,并不代表 TripAdvisor LLC 的观点。

Jane L
1 条分享
2022年4月 • 家庭
The rude employee was what made my experience horibble. The slide itself is fun, however, basic safety rules are not being kept. The employee is the most rude service provider I have ever met. I took the slide several times, in a rather normal speed (about 30 kmh) There was a group of young boys that drove at a very high speed behind me, i assume at about 45-50 kmh. They almost hit my sled a few times and only when I told them to stop they did. When I reached the finish line, instead of reprimanding the group of boys who dangeoursly and carelessly rode the slide, he shouted at me that I was too slow and that I was not allowed to go on the sled again. This behavior endangers people's life, and could seriously hurt people. This employee is a disgrace to the place, and it's a wonder that the swiss authorities did not shut down the place for saftey concerns.
此点评为 Tripadvisor 会员所写的主观评论,并不代表 TripAdvisor LLC 的观点。

Irina S
1 条分享
I'm a tourist from Canada and it was my 1st ride with Deinkick Solar Bob in Langenbruck.

As a first time rider I was rather paying attention to the speed and sharp turns of the track which resulted in slower than regular speed for my bob.

Not during the initial instruction, nor anywhere in the signs posted is the ANY reference to the fact that a person should not go slow. Inexperienced riders like myself should be allowed to go at a slower speed.

At the finish of the track the furious and very angry old employee ran towards me yelling and screaming at me! I do not speak German or Swiss German but I understood some English words he was cursing me with like: Look what you have done! Get off the track! They all are disappointed because of you! Thank you thank you very much! etc..It took me some time to understand what's going on and that I made a mistake of not running fast enough while he was ordering me to get off the track. Yelling at me in front of everybody and putting me down in front of a big line of people.
Such an incident never happened to me before! and I was never in the situation like this before in my entire life not in the single country I was travelling in before.. and I travel a lot! Very disappointed and frustrated with such horrible experience in Switzerland!
Such employees reflect extremely bad on a company like Deinkick who needs customers. Proper behaviour and training of employees should be a focus. People check attractions out online and reviews matter, especially negative ones can hurt a business.
Finally I am wondering what gives a frontline employee the right to display such behavior. The humiliation I experienced was severe. I have done nothing wrong and I was treated in an unbelievable bad manner. No respect nor decency was shown by your employee. I paid for multiple runs but was commanded to get off the premises.
I will also forward this complain to all relevant agencies, including the town of Langenbruck, Basel Landschaft Tourism and Swiss Tourism among others including local media as well as travel blogs and forums.
I expect a full refund among an apology
此点评为 Tripadvisor 会员所写的主观评论,并不代表 TripAdvisor LLC 的观点。

Anna B
3 条分享
2021年6月 • 商务型
Der Service ist mieserabel. Unfreundliches Personal und lange Wartezeit trotz Reservation.
Sehr schade, weil die Bahn an sich sehr cool ist.
此点评为 Tripadvisor 会员所写的主观评论,并不代表 TripAdvisor LLC 的观点。

Janine B
荷兰Alphen aan den Rijn2 条分享
2020年8月 • 家庭
Leuk voor kinderen en tieners, die van ons 8, 10 en 14 jaar.
Alleen met regen dicht.
Vriendelijk personeel.
此点评为 Tripadvisor 会员所写的主观评论,并不代表 TripAdvisor LLC 的观点。

科威特Kuwait City36 条分享
2019年8月 • 夫妻情侣
It was on my path so i took the gamble of visiting the place, it was fun for teenagers and kids as an adults a encourage you to do it once at least
此点评为 Tripadvisor 会员所写的主观评论,并不代表 TripAdvisor LLC 的观点。

瑞士Erlinsbach19 条分享
2019年8月 • 家庭
Wir besuchten heute die Solarbob-Bahn zum x-ten Mal und haben uns wiederum sehr gefreut. Die Helfer beim Einsteigen waren hilfsbereit und freundlich und die Abfahrt ein Vergnügen. Wer ein wenig schneller fahren will, muss auch die Insassen des vorangehenden Bobs achten und allenfalls andere vorlassen. Die Preise sind auch für Familien mit Kindern moderat.
Achtung: Bezahlen kann man nur am Automat und der funktioniert gut und die Bedienerführung ist ok.
此点评为 Tripadvisor 会员所写的主观评论,并不代表 TripAdvisor LLC 的观点。

Matthias K
2 条分享
2018年10月 • 家庭
Wir kommen immer gerne mal wieder nach Langenbruck. Den Kindern gefällts, den Erwachsenen auch. Man hat hier eine schöne Anlage gebaut, die auch gut gepflegt wird.

Das einzige was mir in den letzten Besuchen nicht gefallen hat, die Freundlichkeit einzelner Mitarbeiter. Natürlich als Gelegenheitsbesucher macht man wohl seine Fehler, aber wieso das sowas in einem so autoritären Ton kommuniziert werden muss, ich weiss es nicht. Was mir aber auch auffiel: Es gibt etliche Tafeln mit Verhaltensgrundsätzen. Diese müssen Besucher halt auch mal studieren, dann brauchts den Anschnauzer nicht.

Egal, wir werden auf jeden Fall wiederkommen!
此点评为 Tripadvisor 会员所写的主观评论,并不代表 TripAdvisor LLC 的观点。

瑞士Oberwil12 条分享
2018年9月 • 家庭
Eigentlich sollte man diesen Ausflug bewusst anderswo hin tätigen. Derart unfreundlich und ruppig wie man hier beim Rodeln behandelt wird. Einfach mal auf die Bank hinsetzen und beobachten.. Frechheit so etwas.
此点评为 Tripadvisor 会员所写的主观评论,并不代表 TripAdvisor LLC 的观点。

瑞士26 条分享
2018年9月 • 家庭
2 couples with 2 10 year olds - my category wasn’t available.
Anyway, a fun day, boys had a ball and we would have too had the teens - who seemed to have the run of the place - been called to behave. Very pushy and impatient, not interested in following the rules, not interested in other paying guests.
Poor guy overseeing it all couldn’t oversee anything, being too busy with everything else he had to do.
Constructive criticism: more staff and stricter rules in safety and everyone can have some fun!
此点评为 Tripadvisor 会员所写的主观评论,并不代表 TripAdvisor LLC 的观点。

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