Monkey Mates
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4.0
59 条点评
极佳
26
非常好
19
一般
5
较差
4
很糟糕
5
Annelie F
6 条分享
2024年7月 • 家庭
Amazing place , my son loves this place , good value for money , today we had my son's party here , for the price it was amazing what we got , amazing food , balloons and masks on the table and juice ready for the children , at the end my son got a t shirt aswell ! Everyone who came to his party said it was a great place ! We have always had a fab time here
撰写日期：2024年7月20日
此点评为 Tripadvisor 会员所写的主观评论，并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
CE2019
英国雷丁26 条分享
2024年2月 • 家庭
I am shocked at the many positive reviews.
I ended up at Monkey Mates as it was a last minute decision and the other soft play areas nearby were fully booked. We did not need to make a booking for Monkey Mates.
On arrival, I noticed the car park was full of pot holes. We parked in the overflow car park, and as we walked to the entrance, we walked past several bin bags pilled outside. Inside, the male at reception was abrupt. We made our way to the play area and I considered leaving before we even sat down! We didn’t as my toddler was very excited.
There’s only a few tables for the cafe and so we left our bag etc on one of the chairs around the play area. I immediately noticed how dirty the floor was, and I wanted to use the bathroom before we went in to the play area and it was filthy!! I ended up changing my son’s nappy in the car as I wouldn’t use the facilities!
The play area itself had the potential to be really good! Lots of different sections, fun slides and lots of unique areas. However, the equipment is dirty and run down and needs a revamp. The baby/toddler area is very small, with equipment that is old and not in working order (needs new batteries)!
There is an outdoor play area and I asked if we could use it and I was told it was closed.
Compared to other soft play areas nearby, I was disappointed.
I ended up at Monkey Mates as it was a last minute decision and the other soft play areas nearby were fully booked. We did not need to make a booking for Monkey Mates.
On arrival, I noticed the car park was full of pot holes. We parked in the overflow car park, and as we walked to the entrance, we walked past several bin bags pilled outside. Inside, the male at reception was abrupt. We made our way to the play area and I considered leaving before we even sat down! We didn’t as my toddler was very excited.
There’s only a few tables for the cafe and so we left our bag etc on one of the chairs around the play area. I immediately noticed how dirty the floor was, and I wanted to use the bathroom before we went in to the play area and it was filthy!! I ended up changing my son’s nappy in the car as I wouldn’t use the facilities!
The play area itself had the potential to be really good! Lots of different sections, fun slides and lots of unique areas. However, the equipment is dirty and run down and needs a revamp. The baby/toddler area is very small, with equipment that is old and not in working order (needs new batteries)!
There is an outdoor play area and I asked if we could use it and I was told it was closed.
Compared to other soft play areas nearby, I was disappointed.
撰写日期：2024年2月17日
此点评为 Tripadvisor 会员所写的主观评论，并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
Dean M
1 条分享
2024年1月 • 家庭
Good value for money. Every day after school, the kids say they want to go to monkey mates. Food seems to be just microwaved food, but it's cheap and kids seem to enjoy it. The soft play area is big enough so the kids don't get bored and the slide is the best one around compared to the others we've been to.
撰写日期：2024年1月27日
此点评为 Tripadvisor 会员所写的主观评论，并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
Lauren R
5 条分享
2023年12月 • 家庭
Good prices but run down. Bad customer service. Over worked and needs more staff. Lady at the till didn't know what was going on.
撰写日期：2023年12月9日
此点评为 Tripadvisor 会员所写的主观评论，并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
Mike L
1 条分享
2023年11月 • 家庭
Good value for money. Yes it could do with a touch up but that's reflected in the price. The kids have fun and don't care if there are potholes in the car park
撰写日期：2023年12月3日
此点评为 Tripadvisor 会员所写的主观评论，并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
linus_atpug
英国布拉克内尔80 条分享
2022年12月 • 家庭
A well loved soft value that has been going for a long time. My little one loves this place and can't wait to return. The play area is clean, huge and covers multiple levels and there is lots for little ones to do. Its affordable priced and the food is too, well its not the healthiest food but its OK in my book to have a treat occasionally. Plenty of cheap food options for adults too.
Overall great.
Only negative is the car park, holes need filling in as they are getting a bit big now and you have to drive carefully through them.
Overall great.
Only negative is the car park, holes need filling in as they are getting a bit big now and you have to drive carefully through them.
撰写日期：2022年12月26日
此点评为 Tripadvisor 会员所写的主观评论，并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
Naema b j A
3 条分享
2022年6月 • 家庭
I came here for the first time and was quite excited. The kid seemed to like it at first but the slide is badly maintained and my daughter got loads of scratches at the bottom. Also, I explained we have severe allergies and have brought our own snacks and they said that was fine, then they came over half way through (after we paid already for tea muffins and entry which you even have to pay for adults - so around 35 pounds so far) and he told us we can’t even drink from our own flasks and we need to buy water from them too? Water is free so I don’t see why i would buy it .. but anyway rubbish experience never coming here again.
撰写日期：2022年6月4日
此点评为 Tripadvisor 会员所写的主观评论，并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
martinfjlewis
英国沃金厄姆384 条分享
2021年8月
good if it isnt busy - we got lucky and it was very nice as there were only about 5 other kids there - as such our children pretty much had the place to themselves and really enjoyed themselves as this was the first post lockdown soft play we had done in almost two years
we will be going back but not on the weekends when i assume its mental !
we will be going back but not on the weekends when i assume its mental !
撰写日期：2021年11月25日
此点评为 Tripadvisor 会员所写的主观评论，并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
hollyReading.Berks
英国沃金厄姆1,169 条分享
2020年9月 • 家庭
Visited on there first day of opening, I booked over the phone and arrived at our time slot.
Easy to get in and the staff were welcoming and cleaning and so on was evident the whole time we were their.
The place was clean and we got a table which are all moved and much better set out like this.
I ordered a tea and some snacks which were reasonable and brought to our table.
Great visit and we be back, my son had a great time and hadn’t stopped talking about it since his visit.
Easy to get in and the staff were welcoming and cleaning and so on was evident the whole time we were their.
The place was clean and we got a table which are all moved and much better set out like this.
I ordered a tea and some snacks which were reasonable and brought to our table.
Great visit and we be back, my son had a great time and hadn’t stopped talking about it since his visit.
撰写日期：2020年10月3日
此点评为 Tripadvisor 会员所写的主观评论，并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
Darren
1 条分享
2020年2月
Arrived to find a car park in severe disrepair, massive potholes everywhere. Outside of the building and outside play area gave the place the feel of walking into a long abandoned site, looked partly derelict with a mouldy old van abandoned near the front. There is an overpowering smell of sewage/stagnant water outside also. Once inside the place looks in need of a bloody good clean. Ordered food and had to wait ages, when I asked the staff what was happening with our food they were rude and unapproachable with comments like 'It'll be ready when it's ready' and 'This isn't McDonalds you know'. When we did finally get our food it was pretty much slapped down in front of me and without a word said. My daughter banged her face whilst there and when asked for an ice pack there was no concern shown by the staff, no question of whether or not she was ok or any suggestion of an accident form (which should be pretty standard for a pace like this). The toilets were also inadequate and dirty. Don't know how people are rating this more than 1 star, they must be blind.
撰写日期：2020年2月29日
此点评为 Tripadvisor 会员所写的主观评论，并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
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