The small group tour was booked at 830pm via Viator the night prior and was cancelled as it doesn’t allow us enough time to book venues and a guide.
We did organise a private tour directly with us and agreed to be paid at the small group rate.
And off we go!
We let you know at our first venue, Chandon Tasting (when our guide stopped driving) that our usual lunch venue could not accommodate us until 2pm. We thought you family may be hungry before then so chose another high quality, beautiful Yarra Valley winery restaurant. I’m unsure what you mean by lunch and wine pairing. You may be mixed up with DeBortoli Cheese and Wine Pairing where we headed after lunch.
Our guide was surprised when no-one had a glass of wine (on a wine tour) but soon realised it was another attempt for the discount that was sadly an all day pursuit.
The next one, was your Viator settings were set to show US dollars and you insisting this was presented in AUD and only going to pay this with a discount of course saying that Viator charges massive commissions and everything is terrible and horrible and we didn’t get what we were wanted and on and on it went. I’m not surprised that you didn’t enjoy your day. No-one did. We were thankful it was a private tour and not with other guests.
It was the most unpleasant tour our guide has ever hosted and he felt bullied by you all day. We ended up giving you the discount and also made an additional payment to Bill in and Nicole, in AUD