Sandi is a thoughtful, patient, and knowledgeable travel agent. She did a great job designing our custom itinerary based on our interests - an epic 17-day road trip throughout the North and South islands.
Sandi started with her best recommendations, then based on our feedback and request, she modified the plan a few times until we were happy with it. Throughout the process, it was easy to see that she was very experienced. She advised us on what is feasible to pack into one day, the best route to go from point A to point B, and where to have lunch and dinner each day. Planning a long trip in an unfamiliar country could be overwhelming but with Sandi helping us, it was a breeze. Sandi's detailed description of each location also got us very excited about the trip. She also helped us book everything ahead of time so we didn't have to deal with many international transactions.
While we were on our epic road trip, we ran into some unexpected weather, and some planned activities were canceled. We didn't have to scramble much because Sandi was already on top of it, helping us book alternative activities and dealing with the cancelations herself.
New Zealand was simply amazing and we can't wait to go back. We also can't wait to work with Sandi again!