My husband and I were in Rotorua for our honeymoon. The first day we had planned this tour, the weather was not cooperating. They worked with us to get us scheduled back another day so we didn’t have to miss out, and I’m glad they did. I’d never been in a seaplane so taking off and landing from water was a unique experience. The views on the flight make the cost worth every dollar. The lakes are so beautiful, the volcano is so cool, it’s all amazing and gives you a million photo opportunities. You can take as many photos/videos as you want. Then you land at the hot pools that are only accessible by water. Ourselves and one other couple (on the plane with us) were the only ones at the hot pools so we got them all to ourselves, it was really fun. There were various pools of different levels of hot to choose from. It was a little cool to get in the lake, but you can also jump in the lake if you want. There is a small shop where you can purchase food or snacks, we got some fries before we heading back, they were good and we got a ton for pretty cheap. There are bathrooms available, changing rooms, and a spot to rinse the hot pools water off. I can’t recall his name, but our pilot was excellent and very friendly, he made us feel at ease.