Thanks so much for your kind words and for choosing us!

Hi Glen, Thank you so much for your feedback and kind words. I will make sure to pass this on to Adam. I hope that we will see you next year again! Fanny - On behalf of the SnowRental team

Hi Mark, Thank you for your kind words! Yes, sometimes we can get a little bit busy here, but we of course always focus on providing the best service possible - I'm glad to hear that you enjoyed our service and equipment. We are looking forward see you again next year! Fanny - On behalf of the Snow Rental team

Hi Tash, Thank you so much for taking the time to leave us a review. We really appreciate to hear your kind words and we are all so glad that we could help you guys get the most out of your holiday here in Queenstown. Thank you for choosing SnowRental, we are looking forward to see you guys again next year! Fanny - On behalf of the Snow Rental team

Hi Peter, Thank you so much for your review and kind words. We are super happy that we could help you guys out, it's great to hear that you enjoyed our gear and service. I will make sure to pass this on to Adam. Safe travels, Fanny - On behalf of the SnowRental team

Good morning Darryl, Thank you so much for your review, we are pleased to see that you enjoyed our equipment and your interactions with our attentive team. Hope you had a great time in Queenstown, maybe we will see you next winter! :) Safe travels, Charlotte - on behalf of the SnowRental Team

Hello Caitlyn, Thanks a lot for the review about your experience with us. We hope your brother is doing better now and that you all had a great trip back home after your time in beautiful Queenstown. Hope to see you again next winter, take care and safe travels. Charlotte - on behalf of the Snowrental Team

Hello Jonathan, Thank you for the review and choosing us for your rental equipment. I am sorry to hear that you had issues with the buckles of your boots, this is something we constantly try to check and fix. I am glad to hear that our staff looked really well after you and hopefully we see again next winter. Safe travels, Charlotte - on behalf of the Snowrental Team

Good morning, Thank you so much for your review. We are happy to see that you enjoyed your rental equipment, we do everything to give each customer great gear so you can have fun once on the slopes :). I am sorry to hear that you were disappointed about the customer service with our team. We try our best to make everyone feel like at home and part of our family when they come in our shop, but it can be harder when it is peak season and everyone comes at once. I have passed it on to the team and we will look into any ways of improving this service for next season. Thanks again for your feedback, and we hope to see you again next winter! Safe travels, Charlotte - on behalf of the Snowrental Team