My partner and I did a customised 6 day / night trip with BTC which was planned to perfection by Pelden and his team. The process of booking was very smooth and user friendly and even last minute requests like changing hotels were accommodated. Pelden and the team arranged everything from hotels to travel within Bhutan to optional extras (we had a great day mountain biking in Thimphu) based on our preferences, as well as the international flights into and out of Paro. They were also extremely responsive by WhatsApp and email to our questions in the run up to our trip, eg in helping to suggest items to bring for our packing list and small things like letting us know what the weather would be like. It really was a door to door service.
As for the tour itself, the itinerary was perfect for us. We saw all of the major sights we wanted to see, including an incredible hike up to the Tiger’s Nest, Punakha Dzong, among other sights, as well as being lucky to have our trip coincide with Paro festival. Special mention as well to our guide and driver, Norbu and Rigden, who greeted us warmly on day one at the airport and guided us through their beautiful country all the way until our flight back home on our last day. They were incredibly warm, knowledgeable, polite and a joy to spend time road tripping and hiking with. They were very flexible and good at adjusting their planned itinerary based on our preferences as well, eg to cut a hike short if we were tired, or go to try to see some extra sights in a day, or just to try different restaurants based on our preferences. We really felt so well looked after throughout our trip and it was sad waving the guys goodbye at the airport.
Overall we were very impressed by the professionalism, efficiency and super hospital service we received throughout our trip (and the pre planning for our trip).
We would 100% recommend BTC to anyone who is looking to explore Bhutan for the first time.