Dear Uliana L
Good morning from Nha Trang, Vietnam!
On behalf of the Emperor Cruises Nha Trang team, I want to take a moment to thank you for your kind remarks. Your praise of our service levels and staff was extremely satisfying to read.
It is uncommon for someone to take the time to express such satisfaction with a product or service, and it's people like you who make our combined efforts all the more worthwhile.
We are sorry for the beach as the rain and typhoon make our beach not clean as usual.
We are improving and make it clean, green and beautiful with more threes.
Taking a cruise is all about YOU, and the term 'luxury' is becoming more personal and experiential. Our efforts each day aim to ensure that your experience is authentic, unique, intimate, memorable and safe.
I am pleased that you enjoyed your cruising experiences as much as we did. When our company creates memories that touch your heart, it really drives us to provide the same to the next guest who visits us.
Our cruise is inspired by the luxurious life of the last great ruler, Emperor Bao Dai. Therefore, the boat itself is a trip back down memory lane into the 1930's: rich in the HISTORY, DESIGN and HERITAGE of his life.
There are 19 untouched islands and islets that are just a short boat ride away as part of our Nha Trang Discovery - a privately chartered sunset cocktail and dinner experience.
I wonder if you know of anyone that would be interested in our Cruise services? We have a 99% satisfaction rate from our customers, and are constantly working hard towards meeting the expectations of the remaining 1%.
Do you have a friend, guest staying at the same hotel, business associate, travel agent, tour operator, acquaintance or family member who is considering a trip Nha Trang, Vietnam? If so, please find enclosed a voucher for your own use, or that you can pass on to any interested parties. Our team would be ever so grateful if you could recommend our services to them.
Thanks again for cruising with us today, and we look forward to welcoming you back someday to join our overnight cruises in Bai Tu Long Bay on Nha Trang Bay. I am proud to know we’ve been of service to you during your travels.
If you need anything at all, or have any questions, don't not hesitate to contact me or a member of my team.
Sincerely yours,
The Emperor Cruises Nha Trang Team