Dear Traveler,
We are truly sorry to hear about your concerns, and we appreciate the opportunity to clarify any misunderstandings.
Firstly, we want to assure you that our website (www.lankasafetours.com) is fully operational, and there are no security warnings when accessing it. You are welcome to visit and browse our services at any time. If you encountered any technical difficulties, it may have been a temporary issue, and we encourage you to try again or reach out to us for assistance.
Regarding payments, we would like to emphasize that we only request deposits once a tour is fully confirmed with clear communication between both parties. Our team always ensures that guests receive proper confirmation details and ongoing support throughout their booking process. If there was any miscommunication or if you have any unresolved concerns, we kindly invite you to contact us directly. We are more than happy to assist you in any way possible.
We truly value our reputation and always strive to provide a professional and reliable service to all our guests. If there has been any confusion, we sincerely regret any inconvenience caused and are here to clarify and assist.
Thank you for your time, and we hope to hear from you soon.
Best regards,
Lanka Safe Tours Team