I had two tours with this company: Wasini Dolphin Tour & Shimba Hills. Below you will find my experiences with this provider.
1. The Wasini Dolphin Tour was so-so because we saw the dolphins only partly due to the overcrowdedness of the area where dolphins swim. There were too many other boats around, some people were even swimming though, technically, you can’t swim with the dolphins in the park (at least that’s what a guy from the ticket office told us), so yes, there are some dolphins in the area, but it’s simply overcrowded (at that was in their winter, or off-the-season!). On top of that, we followed the program only partly. In the beginning, our guide told us that we would be visiting a local village after lunch, but when the time came to do the walk, we were informed that the walk is canceled, giving us no adequate reason why.
2. The Shimba Tour was run by a very professional and knowledgeable driver that I really respect a lot! He did an awesome job, but the Shimba National Park is just too boring, and animals are too difficult to spot because of the lush vegetation. We spent half a day driving around and saw only a few antelopes, a small herd of buffalos, and a warthog family. No other animals were present, so you literally pay money just for driving around bushes in a hilly area.
All in all, the company is pretty reliable, they do what they promise to do, and I understand that it’s nature, so we can’t always predict or control everything. I just think the prices I paid for these trips were too high considering how many animals you actually see during the trips.