Dear guest, Warm greetings to you from Dubai Frame and many thanks for your inquiry. The tickets can be rescheduled for 1 time, and you are kindly requested to send that inquiry through Dubai Frame official web page customer service portal. Our team at back office will do the needful, please mention the desired date and time of rescheduling. Yours faithfully, Dubai Frame Team

Apologies if someone has answered you already but the sun is constant during the day so given my experience I'd do it as early as possible so that the queues are quieter! If you want sunset, then head there potentially an hour before sunset in case the queues are huge. Even with a pre-purchased ticket, I still had about 30-40 minute wait to get in and it was over an hour I heard them say after I had left.

Dear Sheila, Warm greetings to you from Dubai Frame and many thanks for this inquiry. Kindly be advised that Dubai Frame does not sell combined tickets, only general admission/entry ticket. This means that you have to check with the company you purchased the tickets from. Many thanks and we are looking forward to welcoming you soon here at Dubai Frame. Sincerely, DF TEAM

It’s a little far but I normally get off at the AlJafiliya station.

Evening time is good: midday can be very busy. Spent about 90 minutes there.

Dear valued guest, Warm greetings to you from Dubai Frame and many thanks for your inquiry. Please, be advised that Dubai Frame gives free entrance to people of determination (disabled people) and two companions providing they show corresponding ID to avail free entry. The promotion of free entry for senior citizens is over and we do not provide with free entry to senior citizens. Thank you for your understanding and we are looking forward to welcoming you soon here at Dubai Frame. Yours faithfully, DF TEAM

I think you can use it

Dear guest, Warm greetings from Dubai Frame and many thanks for your inquiry. You can stay up on observation bridge up to 25 -30 minutes depending on the busyness of the overall attendance of attraction. From security perspective, only certain number of visitors are allowed to stay on the bridge at the same time, so we take all necessary measures to keep up the allowed number of people and balance. However, you are sure to have enough time to enjoy the views and panoramas of the city. We are looking forward to welcoming you soon and wish you a memorable visit here at Dubai Frame. Sincerely, DF Team

Dear guest, Warm greetings from Dubai Frame and thank you so much for reaching out to us. Please, visit our official web page dubaiframe.ae to book the tickets for Dubai Frame and kindly be advised that Dubai Frame ticket cost is AED 50 plus VAT for adults and AED 20 plus VAT for kids (3-12 years). Kindly follow our social media page to get latest updates on the operation of Dubai Frame in line with current situation with Coronavirus. DUBAI FRAME IS CLOSED NOW UNTIL FURTHER NOTICE! Sincerely, DF Team

Dear valued guest, Warm greetings from Dubai Frame and many thanks for contacting us. Please, be advised that we are taking all necessary measures to prevent any inconvenience for our visitors and make Dubai Frame experience an unforgettable memory of lifetime. We leave the decision at your end, however ask you as well to take all measures to stay safe. We hope to welcome you soon here at Dubai Frame and wish you an enjoyable visit to Dubai. Sincerely, DF Team