Sadly there is a reason there are only 2 reviews posted and our review matches the previous one. We had no contact from the company guide right up until the morning we were supposed to leave, in fact we had to get our hotel to call on our behalf as they had not contacted us. The guide was then 20 mins late and when we eventually found him (after the hotel called the company again) he tried to blame us (3 British sitting in a lobby full of Chinese are not hard to spot!) We then set out only to find out all we had paid for was a driver to take us there and back and for him to show us around the museum. Sadly my daughter was more knowledgeable on the history of the warriors so we did feel quite disappointed. We asked him lots of questions which he seemed to deflect and we felt he was really just there to show us where to go from one point to the next. Jerry was a nice guy and was very apologetic about the confusion that we had to buy tickets etc., as extra but at one point he stopped the car and said we could leave if we wanted to. Again a very unprofessional approach.
We were shown all the tourist stores for jade, tea etc., and it felt very hard sale and off putting.
To be honest, you don’t need to do this trip with a car and driver. You can get a taxi there, buy your tickets and walk around yourself as it’s all very self explanatory and they offer excellent audio guides or booklets. Very easy to get taxis back into the city after and then you can avoid being shuttled around all the shops after and rushed around the warrior pits.