Thank you for your detailed feedback. We’re truly sorry to hear about your disappointing experience and the discomfort caused by the transportation and scheduling. Your concerns about the vehicle, lack of clear itinerary, late lunch, and insufficient provisions have been noted, and we’ll be addressing these issues with our team to ensure they don’t happen again. We strive to provide enjoyable and well-organized tours, and it’s clear we fell short this time. We appreciate your honest feedback and apologize for not meeting your expectations.
Thank you for sharing your experience. We're sorry to hear the tour didn't meet your expectations. Your feedback about the waiting time and ticket process is valuable, and we'll review these aspects to improve the convenience and experience for our guests. We hope you'll consider giving us another chance in the future. Safe travels!
Thank you for your feedback! We’re glad you enjoyed the dining and shopping options at our airport. We understand your thoughts on the decor and appreciate the comparison to world-class airports like Singapore Changi. Your input helps us identify areas for improvement, and we’ll strive to enhance the experience for all our travelers. Safe travels, and we hope to welcome you again soon!
Hi, I’m interested in booking the private layover tour from the international airport. Is there a way I can confirm pick up and drop off times after the tour is done to ensure I make my next flight on time?
Thank you!
Hi,
We are a family of 4. Want to book the Genting highland tour. But we have 5 pieces of luggage because it will be on our last day and we have to checkout from accommodation. The accommodation can't keep our luggage. Is there anywhere on the tour bus that we can lock the luggage?
Thank you so much!
Holly
Hi, I was wondering if it is possible to book an exclusive tour to the cameron highlands this summer for 25 person? Because the maximum number of persons on trip advisor is limited to 15.
Hi, I was looking at the Genting Highland Skyway, do I have to go to the Theme Parks? or can I continue on the rail cars back to the start point and wonder around the Pagodas until is time to meet again and return?
Not sure I can help here we went to Malacca - however we were given free reign after being dropped - as long as you know where the pickup point is and be there on time the answer is probably yes
Hi,Thank you for contact us,I believe you are reffer to shore Excrution from Port Klang.yes we can pick up.you can send e mail to given e mail on our page or WhatsApp on +60196969325.
Bonjour
Je recherche un véhicule avec chauffeur, éventuellement guide, du 27 février au 2 mars pour aller de KL à penang en passant par teman negara et cameron pour 5 personnes (3 adultes et 2 enfants)
Est ce possible et quels sont vos tarifs ?
(Sans hôtels et restauration)
I would like to book a private tour for my family group of 7 (with 2 elderlyt and 2 kids) for a day trip at George Town, do you have Cantonese speaking tour guide who can tell us about the historic background and introduce the street arts with us? Our tour should be on Jan 2 2020.
Hi! What time does the "Private Tour : Half-Day Kuala Lumpur City Highlights" start? I can't find it anywhere and want to see if I can fit it into my schedule. Thanks!
Hello, will you be able to provide hotel pick up/drop off for the
Kuala Selangor Firefly Boat Tour with Dinner and Transfer from Kuala Lumpur Tour if we're staying at The Face Suite?