Hi, Just went to their website and was able to navigate easily to the payment page without being directed to the cruse line, so I'm not clear what you are referring to in that. I bought our family's tickets direct through them and saved $17 per person versus booking through Norwegian. If you are receiving the $50 shore excursion credit, its about the same. I did note that the cruise ship bookers already had their tickets; we had to make a brief stop at the will call desk that took about 1 minute. The seating is stadium seating (think little league stadium), its hard to imagine there being a bad seat in the house.

Yes. Yot walk off the ship and walk to the show. The walk distance depends on where you are docked.

I doubt they give a refund. However, I have not heard of a cruise being so delayed or missing a port that you would need to worry about that. I bought my tickets ahead of time on their website and it was a much better deal than what I would have gotten through the cruise line.

You can buy your tickets online. The cruise ship would charge 50$ per person even the 2 year old. An adult was 37$ children 3-12 was 18.50. Under 3 was free. We were 17 in all with a 2 year old, so significant savings for us!

There are typically at least 2 shows per day/very busy when cruise ships are in town though, but worth your time.

We just walked in and purchased tickets.

You can go to their website and purchase the tickets online directly from them. It was very easy. Alaskanlumberjackshow (Sorry, Tripadvisor does not allow website links) The tickets will be waiting for you when you arrive. For two tickets I paid $70.00 plus $4.20 tax.

We paid $35. Our cruise line and the online website tickets were the same, so we purchased through the ship.