Everything was amazing because of the amazing hosts, location and wonderful landscape! When I arrived in Sapa town it was cold, misty and wet (a contrast to the city of Hanoi) and I was collected by Sung (Father/husband of the family). We had a 25-30min wet and windy motorbike ride from the town, down to the village where the weather had cleared. At arrival to the house I simply cried at the shear beauty of the landscape and could not believe how lucky I was to be in such a beautiful part of the world. I did a couple of treks, one with Sung, one with his wife Chan. The stay is like staying with family or friends, not a posh hotel and so much better for it. It has what you need and no more, because you are there for the experience of the villagers and I was so privileged to eat and stay with the family and share a glimpse into their lives. I enjoyed it so much, that we all went on a mini break together to Phu Quoc the following week. We have become a new family. Both Chan and Sung are so hospitable and their three beautiful children made the whole experience/stay that much better for me "Uncle Lawrence". The location is fantastic, the real local food is amazing and I hope to return again at Xmas to celebrate with them and their wider family, who I got to know during my stay. The Hoang Family epitomise the Vietnamese hospitality. I was a solo traveller in a country I'd never visited before, but I was never alone because of the welcoming arms of the beautiful nation. Thank you!!!! See you soon! Comfort, I only put a smiley face, only because I prefer a slightly softer bed. Not complaining, just to inform the reader. But from my stay in Vietnam over that 4 weeks, I'd say 90% of hotel beds were also on the firm side (same as in Thailand). But you won't care once you experience the place. Hope this helps. Cheers