Acrobranch Centurion

Acrobranch Centurion(三图里恩)

Acrobranch Centurion
4.5

游览和门票


4.5
95 条点评
极佳
49
非常好
37
一般
4
较差
0
很糟糕
5

Unhappy Customer
1 条分享
Worst service ever
2021年10月
I took my kids for Acrobranch at Big Red Barn yesterday, and it was a terrible experience.

A year ago, we went there on a weekend and it was quite busy. We arrived, paid, and started the course. The staff was very friendly (we did the yellow course for smaller children), they made it fun for the kids, repeating the zip line a few times if no one was queuing behind, and cheering them on with big smiles.

Today, we went on a weekday in the school holiday, and it was not very busy when we arrived. We were told to wait 2.5 hours for the first available opening because we did not pre-book, and there is a limited amount of persons allowed on the course at a given time.

At that moment, there were 3 children on the yellow course, and during the next 2.5 hours there were always between 1-3 children. The more difficult courses were not busy either, with no more than 5 persons in total. Yet, when we started 2.5 hours later, there were 9 children on the yellow course, and more than 20 people lining up for the more difficult courses! The queue for the more difficult courses was so long that the older child had to wait 45 minutes from being harnessed before he could even start the training part of the course!

About half an hour before our allocated time, when there was again just one child on the yellow course, I asked if we could start earlier as it is not busy. I was told that it is not possible, because they have limited staff for the day. In addition, the kids first had to undergo the mandatory training with the group at the start of the time slot. There were other staff standing around doing nothing, but were unwilling to help because they were waiting to see where they would be allocated for the next time slot. Therefore, we cannot start the yellow course, with one child and one staff member on the yellow course. However, later there were 9 children on the yellow course with one staff member (and at times zero or two staff members). During this busy time, people arrived at random times and started immediately.

The staff were somewhat polite towards the children, but not friendly. When my children waited to be helped at the zip line and I clipped them in, I was reprimanded because I am not allowed. When I let them go for a second slide (with no one waiting behind us), we were told it is not allowed. No smiles.

This place will never see us again. The attitude of “we will go out of our way to NOT help you” was worse than when I had to renew my driver’s license. What bothered me most was the blatant lies to achieve this.
撰写日期:2021年10月8日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 TripAdvisor LLC 的观点。

Annette Stals
1 条分享
Fun little bitt scary
2020年12月 • 家庭
Admission was our guide, she is excellent, amazing at guiding encouraging helpfull. And you should ask help from
her
撰写日期:2020年12月11日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 TripAdvisor LLC 的观点。

ColinvS
南非中兰德1 条分享
Great fun teambuild at Acrobranch
2020年12月
We had a great fun teambuild at Acrobranch for both the ladies and the gents and Acrobranch caters for different fitness levels - green is beginner, blue is more advanced focussing on balance and red is even more advanced focussing on upper body strength. Afterwards, treat yourself to a legendary Turkish Delight Milkshake.
撰写日期:2020年12月4日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 TripAdvisor LLC 的观点。

saajidah
2 条分享
amazing
2020年10月 • 家庭
An amazing experience i have a 3 old 6 year old and a nine year old each child did something out of their comfort zone which was amazing as a parent to see and the assistance from the helpers were great they had patience and helped the kids when they were stuck A LADY NAMED ADMISSION WAS AMAZING SHE HELPED US WITH A FRIENDLY FACE AND VERY ENCOURAGING
撰写日期:2020年10月27日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 TripAdvisor LLC 的观点。

Sadi
1 条分享
Awesome experience
2020年10月 • 家庭
I had a great time.... Absolutely fun. The people assisting were really helpful.... A special thanks to Admission, who was extremely patient and assisted the younger kids all the way through the obstacle course. Amazing experience!!!
撰写日期:2020年10月27日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 TripAdvisor LLC 的观点。

andrebotha99
南非比勒陀利亚208 条分享
Family outing
2020年8月 • 家庭
The whole family did the blue course. Son of 7 and daughter of 11 enjoyed themselves. My wife and I also climbed, swinged and played!
撰写日期:2020年8月11日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 TripAdvisor LLC 的观点。

Elanè VD W is Lana
南非Olifantsfontein33 条分享
Healthy playtime space
2020年1月
Love this place. Will recommend it to any adventurous person. The supervisors are excellent in the way they take care of each and every person using the facilities.
撰写日期:2020年1月29日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 TripAdvisor LLC 的观点。

Melanie F
7 条分享
Acrobranch fun
2020年1月 • 家庭
It was great fun for the kids, they really enjoyed it a lot. The staff was very friendly and very helpful. Will definitely visit again.
撰写日期:2020年1月9日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 TripAdvisor LLC 的观点。
Good Day, It is fantastic News! Thank You for your review & can't wait to see you again! Kind Regards, The Acrobranch Team
撰写日期:2020年1月10日
此回复为企业代表所写的主观评论,并不代表 TripAdvisor LLC 的观点。

DT02
南非约翰内斯堡94 条分享
Awesome
2020年1月 • 家庭
My daughter did the acrobranching while we were out riding, she thoroughly enjoyed it and did the route 4 times, the staff there are excellent, they guided her each step of the way and were very patient. We will be returning very soon.
撰写日期:2020年1月5日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 TripAdvisor LLC 的观点。

CerysIvy
南非三图里恩208 条分享
Family fun!
2019年11月 • 家庭
Great time at the Acrobranch staff are friendly and attentive.
Great for kids! Great for building confidence, co ordination and balance. Adults can do the red course which is a great work out too!
撰写日期:2019年11月17日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 TripAdvisor LLC 的观点。

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