I had a great experience yesterday with Lori Ann. She was knowledgeable about the stories behind each artwork and with Phoenix. She helped us learn not only about the artworks but also about the culture and history of Phoenix. It helped me appreciate the city more, and it was the first time I had this kind of tour! I had the best time. She's very accommodating, handling a group of 14 people yesterday :) Thank you so much, Lori Ann! You're amazing! As a hospitality and tourism student, I am motivated to have my own tourism business in Southeast Asia someday and fill those gaps just as you shared.