Sierra at Tahoe

Sierra at Tahoe(Twin Bridges)

Sierra at Tahoe
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4.0
218 条点评
极佳
129
非常好
53
一般
9
较差
11
很糟糕
16

MellowMommy
加利福尼亚Sebastopol2 条分享
2021年4月
We love Sierra at Tahoe for many reasons! ...great rates, less crowds (especially during the week)...first resort as you drive into Tahoe from the 50. My husband and I spent Easter Sunday there...perfect spring "snowboarding day"...We love the "West Bowel". Our daughter bought a pass and it was sooo worth it...we'll be buying one next year for sure!
撰写日期:2021年4月9日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 TripAdvisor LLC 的观点。

Barbie H
mission, tx5 条分享
2021年2月 • 夫妻情侣
Rumor is they close the road when they reach the restricted capacity. However, I can only report on my experience:
Beautiful drive to the base camp. HUGE parking area. Rental and lift tickets are easy to get... buy ahead for savings and quick processing. Ski rental area was efficiently run. We got there about 10:30 and we’re skiing by 11:00am. There is no indoor dining but plenty of food options, burgers, pizza, hotdogs... and short lines. A great full service outdoor bar that had $2.00 hotdogs and amazing $12.25 bloody Mary’s! Weird rule.... you MUST by alcohol when ordering food at the outdoor bar. 🤷‍♀️ Large outdoor seating area with a great view of incoming skiers. They offer table and chairs on a first come first serve basis... all were taken by 10:30 so I suggest spectators bring a chair. Weather said 40 degrees but the sun was out and it was great. I wore ski pants a light turtleneck and light jacket. It was plenty!
撰写日期:2021年2月17日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 TripAdvisor LLC 的观点。

The Adventure Family
加利福尼亚普莱瑟维尔2 条分享
2021年2月 • 家庭
This place has gone really downhill. It used to be a fun, family place but seems like most the employees are miserable. We've been regular pass holders for years but will not be next year...

Any common area is ridiculously full, not enough seating (when the mountain is not at max). We bring our 5 year old and the common areas used to be decent. Now expect really long lines for food, and restrooms. Even though CA is open for indoor dining Sierra is not. So wait 30+ minutes and stand to eat.

Not sure who's choice it is for music but it's the worst. Pretty much a 12yr olds playlist... (think techno meets teenie bopper). I realize you can't satisfy everyone but choose something family friendly, maybe rotate genres? Many people were complaining about the music (even staff) it's intolerable!

Pro tip... bring your own food, beverages and camp chairs many people tailgate in the parking lot to avoid the Disneyland zoo of a common area. The trash is always overflowing and the lift employees are disgruntled! Not sure who's in charge but they've tanked the culture and (probably to save a buck) clearly haven't considered ways to motivate and make their employees friendly and hospitable.
撰写日期:2021年2月7日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 TripAdvisor LLC 的观点。

isabella e
1 条分享
2021年2月 • 家庭
My and family and I bought our lift tickets and few days before and on the day of we got to the resort and they closed the parking lot. Not sure why they would oversell tickets, without the possibility of a refund. Very small mountain, will not be coming back ever again.
撰写日期:2021年2月6日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 TripAdvisor LLC 的观点。

Nina
1 条分享
2021年2月 • 夫妻情侣
AVOID like the plague. They will turn you away if you don’t show up right when the lot opens even if you hold a reservation (what’s the point?) and then refuse to refund you after countless calls sent to voicemails We called other resorts and they couldn’t believe Sierra is getting away with this. Imagine driving 4 plus hours hitting a little traffic and getting turned away and going home bc resorts are at capacity. Do not I repeat do not book here. It’s a complete scam. Go have your fun at Kirkwood, Heavenly or any other resort. The guy at the front will tell you “you snooze you lose”. Rude staff, terrible service, scam.
撰写日期:2021年2月6日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 TripAdvisor LLC 的观点。

JmpR
1 条分享
2021年2月
SCAM - Ticket sold online are a total scam.
They oversell tickets refusing to honor them by closing the access road when they reach capacity not even allowing drop-off, and refusing to offer a refund after.
Any other resort in Tahoe handle this better than Sierra. Please do yourself a favor and go ski anywhere else.
撰写日期:2021年2月4日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 TripAdvisor LLC 的观点。

N598PIsteves
Martinez, United States6 条分享
2021年1月
Major rip off. I purchased tickets online from them for specific days. When we arrived we were refused entrance at the turn off from the highway. Tickets are sold as non-refundable. There were hundreds of cars on the side of the road who were also turned around. Maybe the CHP participate to prevent a riot.
撰写日期:2021年2月1日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 TripAdvisor LLC 的观点。

AJYTravel
4 条分享
2021年1月
SCAM DO NOT PURCHASE TICKETS to Sierra, the management is running a scam to rip people off. When you buy advance tickets you expect that you will be able to access the resort. We bought lift tickets and ski rentals a week ago. Last night, we drove for seven hours through terrible traffic from the Bay Area, spent $350 on the hotel in South Lake Tahoe. This morning at about 9am we came to the resort and we were not allowed to drive into the parking lot, the road was completely blocked. They've sold so many tickets that their parking lot got full very early in the morning. There is simply no other way to access the resort. We had to leave and go back home. When I called to demand refund they refused stating that our purchase is non-refundable. The manager's attitude, whose name is Renee, was confrontational and unsympathetic. I simply can't believe they refused to apologize for overselling and issue the refund. These people are using COVID to screw their customers. We drove for 11 hours, spent close to $1K and did not get to ski.
撰写日期:2021年1月30日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 TripAdvisor LLC 的观点。

Mick
1 条分享
2021年1月 • 好友
Absolute worst customer service I have ever dealt with. The employees were so unprofessional and rude. It’s cheap for a reason but you’re better off spending your money at a resort with helpful employees. Shoutout to Nick in the customer service department for being especially bad. The motto here is “we’re a small business so we don’t give a f about you.” If I could give it negative stars I would.
撰写日期:2021年1月11日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 TripAdvisor LLC 的观点。

Noah K
1 条分享
2021年1月
This is not a relaxing place for a vacation. The rental cashier was rude to me, and would not provide assistance. They are very difficult to contact when there is a problem. The lesson instructor finished 30 minutes early. My credit card was charged twice for the same thing. The snow conditions were icy. It's overpriced and icy conditions made it tough to ski. It was very dirty, with trash everywhere. It was also really crowded and difficult to find a place to eat.
撰写日期:2021年1月8日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 TripAdvisor LLC 的观点。

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