I am appalled that you have the audacity to write this review, I am sorry you remember it this way but that is NOT what happened. Let's review what ACTUALLY happened and see this from my perspective, as a business owner, an owner operator with 24 years of parasailing experience with a 100% safety record, and we are trying to keep everyone safe. That is the reason for our restrictions, and the reason I try and send at least 2 texts PRIOR to anyone's arrival explaining the restrictions. #1, I send a pricing text with pricing AND RESTRICTIONS, specifically the 250lb rule. #2, I send a confirmation text stating everyone must meet the restrictions, SPECIFICALLY if you are more than 250lbs we need to know how much more than that if we are able to fly you or let you get on the BOAT! #3 I have a sign on the front of my booth stating if you weigh more than 250lbs you might not be able to fly or be a spectator. The reason I do all these things is to prevent me from having to blatantly ask people how much they weigh. Its the worst part of my job! I have a sister, who I love dearly, who has struggled with her weight her entire life, she's morbidly obese (that's a medical term, not an insult) and I am very sensitive to people's feelings about their weight. To parasail safely, we must have the correct amount of weight in the parasail for the wind conditions. And it BLOWS MY MIND, after 24 years of doing this, that people will LIE to me about their weight when they are about to dangle hundreds of feet above the water attached to a rope! Its amazing how many people say they weigh 245lbs, but when I pull my scale out they refuse to get on it. I hate doing that because I don't want to hurt anyone's feelings, but its about SAFETY!! Now, to address what happened on the boat. My Captain who has been with us 24 years, does NOT and would NEVER tell a customer they are too fat to fly. That's just plain ridiculous. I remember you and know exactly what happened. The Captain said you are too HEAVY to fly with the other HEAVY person. Those are the terms we use because in parasailing weight is EVERYTHING! And there are heavy people and there are light people. When you come out in a group of 3-5 people, we cannot put 2 heavy people together and put the light people together. When the Captain said he can't fly the heavy people together, you threw a literal temper tantrum and threw the harness down on the boat deck chipping the fiberglass. Unbelievable! When the deckhand and Captain explained how we would distribute the weight, everyone flew and received a safe parasail experience. But your memories of the day are just plain wrong. I understand people who are overweight are sensitive about their weight, but please know this: Everything we do is for the safety of everyone involved. There is no way on God's Green Earth that my Captain or my deckhand would ever say that you are too fat to fly. That's ridiculous. Maybe in your mind, since you are sensitive about the issue, when he said you are too HEAVY to fly with the other heavy person, you perceived that as him calling you fat, but that is NOT AND NEVER WILL BE the terminology we use with our guests. I am absolutely appalled you have the audacity to write that. Especially since, if it was so "mortifying", I greet all the customers at the dock on their return and ask them how their experience was. You never said a word. So maybe the word "heavy" festered with you to instigate this blatantly untrue review of your experience, but everything we do is to keep everyone safe and the terminology we use, heavy, light, big, little, is never intended to hurt anyone's feelings.