Natural Healing Day Spa
4.5
上午10:00 - 下午8:00
星期一
上午10:00 - 下午8:00
星期二
上午10:00 - 下午8:00
星期三
上午10:00 - 下午8:00
星期四
上午10:00 - 下午8:00
星期五
上午10:00 - 下午8:00
星期六
上午10:00 - 下午4:00
星期日
上午10:00 - 下午4:00
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4.5
17 条点评
极佳
15
非常好
0
一般
0
较差
1
很糟糕
1
Jasmine W
1 条分享
2023年12月 • 独自旅游
I posted this Google Review about an hour and included the owner’s rude and condescending response. Please see below.
Worst customer service. If I could leave no stars I would. I had an appointment scheduled for today 12/22 at 11:30. As I walk in 20 minutes prior to my appointment, I received a phone call that my son was sick and I needed to leave. I asked to reschedule. I was told that not only would they keep my deposit for today , but require another deposit to reschedule. I explain that my son was sick and had to leave. The receptionist responded “ Oh well, you need to cancel within 24 hours notice.” While I understand the need for a cancellation policy, given the emergency circumstances that other arrangements could have been done especially since I was at my appointment; however, had to leave. Furthermore, to treat a repeat customer in such away is egregious. Nonetheless, I will take my business elsewhere and highly recommend you do the same.
Response from the owner 27 minutes ago
Hi Jasmine. I know it can be so frustrating when you have to miss your spa appointments. You did walk in at your appointment time to cancel your spa package. I asked if you were able to stay for any service to avoid losing the deposit but you said you are unable to. I'm sorry unfortunate circumstances arose today, our policy is 24 hour notice for cancellations and rescheduling. Hopefully when your son feels better you can bring him into the salt room. That could help him. Hope you have a great Christmas and we do
Worst customer service. If I could leave no stars I would. I had an appointment scheduled for today 12/22 at 11:30. As I walk in 20 minutes prior to my appointment, I received a phone call that my son was sick and I needed to leave. I asked to reschedule. I was told that not only would they keep my deposit for today , but require another deposit to reschedule. I explain that my son was sick and had to leave. The receptionist responded “ Oh well, you need to cancel within 24 hours notice.” While I understand the need for a cancellation policy, given the emergency circumstances that other arrangements could have been done especially since I was at my appointment; however, had to leave. Furthermore, to treat a repeat customer in such away is egregious. Nonetheless, I will take my business elsewhere and highly recommend you do the same.
Response from the owner 27 minutes ago
Hi Jasmine. I know it can be so frustrating when you have to miss your spa appointments. You did walk in at your appointment time to cancel your spa package. I asked if you were able to stay for any service to avoid losing the deposit but you said you are unable to. I'm sorry unfortunate circumstances arose today, our policy is 24 hour notice for cancellations and rescheduling. Hopefully when your son feels better you can bring him into the salt room. That could help him. Hope you have a great Christmas and we do
撰写日期：2023年12月22日
此点评为 Tripadvisor 会员所写的主观评论，并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
Rj G
1 条分享
2022年5月
I tried NHDS after having a "membership" with another place and was very pleasantly surprised. The facility is super clean, and laid out such that you can relax before your treatment/massage. The staff has remained the same I during the short four months that I have been visiting there. My needs are mostly deep tissue massage and Tracy R. is the therapist to see for that. She knows sports injuries and knows how to knock out those knots that are deep seeded in large muscle groups. I was likewise impressed with the variety of spa options NHDS has: Salt room, steam sauna, float room and Vichy bath. I plan on experiencing all of them! I wish I had found this place before I wasted my money on a corporate massage outlet (where you never saw the same staff more than twice).
撰写日期：2022年5月20日
此点评为 Tripadvisor 会员所写的主观评论，并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
Melanie F
佛罗里达橙园15 条分享
2018年7月 • 夫妻情侣
My husband and I had a prior appointment with another day spa, but the therapist ended up sick. So we called around to other places and found this one and there was a spot available within the hour so we booked it! Glad that our appointment was canceled for the other day spa. We had the best spa day ever! Megan and Vicky were very professional! The place was very clean which is a plus, plus in my book! We'll go back again!
撰写日期：2019年1月16日
此点评为 Tripadvisor 会员所写的主观评论，并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
R883OUjenniferb
Middleburg, United States3 条分享
2018年3月
Great Spa! Quite and never over booked. This spa offers some of the best services anywhere! I love all the people and the atmosphere can not be beat if you are looking for a day of pampering.
撰写日期：2018年8月8日
此点评为 Tripadvisor 会员所写的主观评论，并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
Karla M
德克萨斯州达拉斯76 条分享
2018年2月 • 独自旅游
I scheduled my first appointment here with Meagan. She was so nice and showed me around the spa. It is decorated very nicely, relaxing, and clean. Then came my massage. Meagan asked me what areas were bothering me and I told her and she gave special attention to those areas. Her hands are magic! I will definitely be back!
撰写日期：2018年2月12日
此点评为 Tripadvisor 会员所写的主观评论，并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
SPipkins
佛罗里达Green Cove Springs20 条分享
2017年7月 • 独自旅游
I went and had a basic facial with Erica at Natural Healing Day Spa. Megan runs a clean, peaceful and tranquil spa with many services I want to come back to explore :).
Professional, calm and feels truly caring.
Professional, calm and feels truly caring.
撰写日期：2017年7月10日
此点评为 Tripadvisor 会员所写的主观评论，并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
Jeanne E
佛罗里达Green Cove Springs5 条分享
2017年3月
have been here a couple of time and have been thrilled both times. Bought my best friend a gift certificate she will be using next week - I am sure she will love it too. What I really love about Natural Healing Day Spa is the way you feel when you walk in. It is very comfortable and inviting with low lights and soft music -- not the bright lights, phones and sterile feeling of the chain massage places. This feels like home -- a comfortable massage feel. You must try the Vichy Shower Body Glow - I had never heard of this but just loved it. I did this after the massage and the sugar scrub took the oils off my body and left my skin soft and refreshed. I am looking forward to trying the cedar steam sauna, reflexology hot towel foot massage, well, I really want to do it all ;-) They provide so many wonderful services -- you will easily find something you will enjoy!
撰写日期：2017年3月3日
此点评为 Tripadvisor 会员所写的主观评论，并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
Soddy
挪威Lakselv1,191 条分享
2017年2月 • 商务型
I rarely give full score to anything.
But this one is an exception! This is service all the way and beyond.
Me and two colleagues were staying in Orange Park for work. As we were mostly occupied with work, we didn't have much free time. On Tripadvisor I found that this had high ratings, so I made contact to check the opening hours.
As we worked alot, we weren't available during the opening hours. But that was no problem at all for them. They made room for all of us, after their opening hours on a sunday! I know good service, but this was way beyond that!
So how was the spa itself?
They have lots of different body treatments. But we all took 90 min of full body massage. And this is 90 mins hands-on, so you get what you really pay for.
It was so relaxing I almost fell asleep several times.
And when we were finished I could have sworn that it was not 90 minutes. Unfortunately my watch disagreed with me, it was so relaxing the time went incredibly fast.
So I have to say that they have gone far in making the experience as relaxing as possible. I know I've used the word relaxing alot now. but this is probably the one word that describes this experience the most... RELAXING!!
I am definitely coming back here. Absolutely worth the money!
But this one is an exception! This is service all the way and beyond.
Me and two colleagues were staying in Orange Park for work. As we were mostly occupied with work, we didn't have much free time. On Tripadvisor I found that this had high ratings, so I made contact to check the opening hours.
As we worked alot, we weren't available during the opening hours. But that was no problem at all for them. They made room for all of us, after their opening hours on a sunday! I know good service, but this was way beyond that!
So how was the spa itself?
They have lots of different body treatments. But we all took 90 min of full body massage. And this is 90 mins hands-on, so you get what you really pay for.
It was so relaxing I almost fell asleep several times.
And when we were finished I could have sworn that it was not 90 minutes. Unfortunately my watch disagreed with me, it was so relaxing the time went incredibly fast.
So I have to say that they have gone far in making the experience as relaxing as possible. I know I've used the word relaxing alot now. but this is probably the one word that describes this experience the most... RELAXING!!
I am definitely coming back here. Absolutely worth the money!
撰写日期：2017年2月9日
此点评为 Tripadvisor 会员所写的主观评论，并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
JNR08110413
佛罗里达Middleburg17 条分享
2016年4月 • 夫妻情侣
The owner Megan is so sweet and accommodating! Love the couples massage and sauna! Never had any issues!!
撰写日期：2017年1月31日
此点评为 Tripadvisor 会员所写的主观评论，并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
Timnkj
佛罗里达杰克逊维尔5 条分享
2017年1月 • 独自旅游
This is a wonderful place for a massage. Suzette is very friendly, caring, and professional. She listens to my concerns and knows exactly how to help. I have suffered from pain in my hips for years. I have tried both physical therapy and medication to no avail. Nothing seemed to help. It took about 3 visits to be pain free. Lovely little place. The inside is much nicer than the outside.
撰写日期：2017年1月3日
此点评为 Tripadvisor 会员所写的主观评论，并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
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