Oliver was the best tour guide I have ever had!!! He was very pleasant to talk with and very knowledgeable. I was hesitant at first to go out on the Segway tour because my husband is not very good at things that involve balance. However, surprisingly, he picked it up right away. We were amazed how easy it was to maneuver the Segways. Oliver showed us how to operate them, and within minutes, we were up and going. Our Segway trip was pleasurable. It was such a beautiful day. We got to see a lot in a short amount of time. This is a must do!!!