I had a terrible experience with this tour company. They were extremely unprofessional and unorganized. The day started with a late response from the company, which caused a significant delay in our carefully planned trip. This threw our entire schedule off and added unnecessary stress to our day.
The car provided for our trip was unfit and uncomfortable, making the experience frustrating and far from enjoyable. Furthermore, we only managed to visit Barelang Bridge and Golden City Go-karts because of the time-constraint.
To make matters worse, they tried to charge us for lunch for our 5-year-old son, even though it was completely unreasonable given his age. It was clear that their focus was more on squeezing every penny out of their customers than providing a pleasant experience.
The overall service was lousy, and their lack of attention to customer needs was disappointing. I would not recommend this company to anyone looking for a reliable and enjoyable tour experience. Save yourself the trouble and book elsewhere!