Fejan Outdoor
4
上午9:00 - 下午5:00
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上午9:00 - 下午5:00
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上午9:00 - 下午5:00
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上午9:00 - 下午5:00
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4.0
18 条点评
极佳
12
非常好
3
一般
0
较差
1
很糟糕
2
Sven-Åke P
瑞典斯德哥尔摩1 条分享
2020年8月 • 夫妻情侣
Bättre städning i tältet. Skitiga nedskräpiga trasmattor. Fuktiga/råa täcken.Tyckte verkligen inte det var lyx eller glamtält. Småspindlar uppe i tältet som sen på natten kröp på armen.Utedasset låg i skogen såklart men dit vill alla på morgonen.Vi gjorde maten själva som tur var i coronatider, men ingen efterrätt var med.
撰写日期：2020年8月22日
此点评为 Tripadvisor 会员所写的主观评论，并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
Olle
1 条分享
2020年8月 • 好友
A very nice location but unfortunately the staff gave a very unprofessional and unpleasant treatment.
撰写日期：2020年8月6日
此点评为 Tripadvisor 会员所写的主观评论，并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
CarlosH
瑞典55 条分享
2020年6月
I agree with other reviewers that this is an excellent experience, the tents are comfy, the bed is excellent and the whole stay leaves you with a positive feeling. And a day of kajaking around the small surrounding islands is a pleasure. I must add that the food was excellent. Part of the credit we must take ourselves since one cooks it himself :), but the quality of the produce was very good and the receipts we were given were well thought out and resulted in a great dinner experience both nights we spent there.
My main concern is that running a laid-back, kajak renting business, does not automatically extend to running a glamping site. Here is where I have some disagreements with other reviewers in that not everthing is OK, and I will take upon myself the task of pointing out that the emperor has no clothes (or not all of them at least).
It is called glamping for a reason, and the reason is that it needs to be a luxurious experience. I understand that this is an island, with the constraints that this imposes, and in the bare end it is camping, but there needs to be certain level of quality of service when one pays the same amount per night (or more) than in a 4-star hotel in Paris, Berlin or Madrid. And here is where the problem starts. Again, no complain about the tent, bed, dry toilet and the lack of shower. This is part of the experience. But, to me, what made the whole stay not worth the price was the lack of a coherent quality experience in the service. To drop there a few Millenials and leave them in charge of the place without proper training or precise instructions does not provide the luxury experience that the price of the place demands. All the girls we interacted with were extremey nice and willing, but there was a lack of coherence in the running of the place that is for sure not their fault, but a lack of clear instructions and training from management. The following should not happen in a place that pretends to sell a cool glamping experience:
- The first day, after settling ourselves in the tent, I came down to the "ladan" asking if I could chill a bottle until the evening. The girl in reception looked surprised by the question and send me to ask in the kitchen (note: she send me, the customer, to ask, she did not go herself). Ignoring that I had to ask myself, sure everyone working there should know whether a guest can chill something in a fridge? (which I knew I could since it is written in the website, I just wanted to know were). In general, I asked several things during our stay to whoever I first met when I entered the ladan, and I **never** got an answer from the first girl I asked. I was always directed to someone else (not the same someone). Again, everyone working there should know every aspect of the place and feel confident enough to give a straight answer to any question, instead of passing the issue to someone else. That added to the feeling of incoherence to the running of the place.
- The first evening, we got the dinner box, and butter was missing (and it was an essential ingredient in the receipt. No way to cook the meat without it). Luckily enough we collected the box just as they put it out, so there was still someone in the kitchen when I came down to point this out, and I (and all others, it was forgotten in all boxes) got the ingredient. The next day it happened again. An ingredient was mising in the dinner box. This day we got back a bit late from kajaking and there was no one there anymore to fix it. It was just garlic, which we can live without, but had it been something more essential to prepare the dinner we would have been left stranded without it. Also, in the first evening, a cutting board was missing. We got one the second evening. So, all in all, we stayed there two nights and there were issues with the dinner box both nights. Granted, small issuses, but issues that should not happen in a well run place.
- Same with breakfast. The second day there was not enough butter in the breakfast box (only one portion, while the previous day we had gotten four), and I had to go down to pick some more up. We also got only one knife (a huge kitchen knife, uh?) while the previous day we got two normal ones with which one can actually spread butter.
- The breakfast mugs for coffee/tea were dirty. You could scratch with your fingernail a layer of scab from not properly cleaning the thing for ages. And the price of a 4-star hotel for this service? I do not think so.
- Bedsheets are good quality, but not the towels. They are aged by now (thin and not very useful for what they need to do, which is dry you)
- The place seems to be tailored for people staying just one night. I understand that then one has to change towels, bedsheets and clean the tent in between guests. But what about those who stay two (or more) nights? There is not service whatsoever. I understand that it is not worth to change sheets and towels for two nights, and we would not ask for that, but it is also true that guests staying more than one night are saving running costs. So it would not be outrageous to charge somewhat less for additional nights after the first one. Getting zero service for almost 400 euros per night is not an option.
- Even if we tried not to walk on the wooden deck with boots/shoes, it gets dirty just from dust in the ambient. Even more if it rains. Again, for the price payed, it would not be outrageous to have the decks swept every morning.
- As one steps down from the boat, one is welcome by a pile of trash in front of the "ladan", and shortly after one realizes that the side of the building is another trash dump: rusted drums, odd wood pieces, old mattresses and other unrecognizable waste is just lying around. Is this a place to give the customers a sense of luxury? Please address this.
All these issues should be easy to address. Most of them do not even involve any investment, but just common sense and a service-minded attitude transfered to the staff. Others, like keeping a set of fluffly, good towels need some investment from time to time, but it is something that any hotel has to face. And I think it is time now here.
By the way, something that would greatly increase the cool and "mysfaktor" would be to provide bathrobes.
So, summarizing, this is a place with potential, and it is almost there, but currently it does not deliver what its price level should require.
My main concern is that running a laid-back, kajak renting business, does not automatically extend to running a glamping site. Here is where I have some disagreements with other reviewers in that not everthing is OK, and I will take upon myself the task of pointing out that the emperor has no clothes (or not all of them at least).
It is called glamping for a reason, and the reason is that it needs to be a luxurious experience. I understand that this is an island, with the constraints that this imposes, and in the bare end it is camping, but there needs to be certain level of quality of service when one pays the same amount per night (or more) than in a 4-star hotel in Paris, Berlin or Madrid. And here is where the problem starts. Again, no complain about the tent, bed, dry toilet and the lack of shower. This is part of the experience. But, to me, what made the whole stay not worth the price was the lack of a coherent quality experience in the service. To drop there a few Millenials and leave them in charge of the place without proper training or precise instructions does not provide the luxury experience that the price of the place demands. All the girls we interacted with were extremey nice and willing, but there was a lack of coherence in the running of the place that is for sure not their fault, but a lack of clear instructions and training from management. The following should not happen in a place that pretends to sell a cool glamping experience:
- The first day, after settling ourselves in the tent, I came down to the "ladan" asking if I could chill a bottle until the evening. The girl in reception looked surprised by the question and send me to ask in the kitchen (note: she send me, the customer, to ask, she did not go herself). Ignoring that I had to ask myself, sure everyone working there should know whether a guest can chill something in a fridge? (which I knew I could since it is written in the website, I just wanted to know were). In general, I asked several things during our stay to whoever I first met when I entered the ladan, and I **never** got an answer from the first girl I asked. I was always directed to someone else (not the same someone). Again, everyone working there should know every aspect of the place and feel confident enough to give a straight answer to any question, instead of passing the issue to someone else. That added to the feeling of incoherence to the running of the place.
- The first evening, we got the dinner box, and butter was missing (and it was an essential ingredient in the receipt. No way to cook the meat without it). Luckily enough we collected the box just as they put it out, so there was still someone in the kitchen when I came down to point this out, and I (and all others, it was forgotten in all boxes) got the ingredient. The next day it happened again. An ingredient was mising in the dinner box. This day we got back a bit late from kajaking and there was no one there anymore to fix it. It was just garlic, which we can live without, but had it been something more essential to prepare the dinner we would have been left stranded without it. Also, in the first evening, a cutting board was missing. We got one the second evening. So, all in all, we stayed there two nights and there were issues with the dinner box both nights. Granted, small issuses, but issues that should not happen in a well run place.
- Same with breakfast. The second day there was not enough butter in the breakfast box (only one portion, while the previous day we had gotten four), and I had to go down to pick some more up. We also got only one knife (a huge kitchen knife, uh?) while the previous day we got two normal ones with which one can actually spread butter.
- The breakfast mugs for coffee/tea were dirty. You could scratch with your fingernail a layer of scab from not properly cleaning the thing for ages. And the price of a 4-star hotel for this service? I do not think so.
- Bedsheets are good quality, but not the towels. They are aged by now (thin and not very useful for what they need to do, which is dry you)
- The place seems to be tailored for people staying just one night. I understand that then one has to change towels, bedsheets and clean the tent in between guests. But what about those who stay two (or more) nights? There is not service whatsoever. I understand that it is not worth to change sheets and towels for two nights, and we would not ask for that, but it is also true that guests staying more than one night are saving running costs. So it would not be outrageous to charge somewhat less for additional nights after the first one. Getting zero service for almost 400 euros per night is not an option.
- Even if we tried not to walk on the wooden deck with boots/shoes, it gets dirty just from dust in the ambient. Even more if it rains. Again, for the price payed, it would not be outrageous to have the decks swept every morning.
- As one steps down from the boat, one is welcome by a pile of trash in front of the "ladan", and shortly after one realizes that the side of the building is another trash dump: rusted drums, odd wood pieces, old mattresses and other unrecognizable waste is just lying around. Is this a place to give the customers a sense of luxury? Please address this.
All these issues should be easy to address. Most of them do not even involve any investment, but just common sense and a service-minded attitude transfered to the staff. Others, like keeping a set of fluffly, good towels need some investment from time to time, but it is something that any hotel has to face. And I think it is time now here.
By the way, something that would greatly increase the cool and "mysfaktor" would be to provide bathrobes.
So, summarizing, this is a place with potential, and it is almost there, but currently it does not deliver what its price level should require.
撰写日期：2020年7月6日
此点评为 Tripadvisor 会员所写的主观评论，并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
Maria R
1 条分享
2019年7月 • 家庭
Hej!
Jättefint tält och mysigt att sova där.
Men vi kom fram vid lunch och restaurangen tog inte emot lunchgäster. Det var fullt plus att de stängde (!) mellan 16-18!! Vi kunde ha informerats om det! Jättehungriga slog vi oss ner vid matbordet. Vi hade bett om att få maten till tältet vilket det stod att man kunde få men icke. Förrätten serverades i en plåtkopp. En soppa. Trendigt men väldigt enkelt. Vi fick själva steka vår lax. Det stod att kockar skulle laga maten under högsäsong. Till det potatis sallad och en kall sås. Några jordgubbar och glass till efterrätt. Frukost några påvärmda frallor och ost och marmelad. Inget ägg eller frukt eller grönsaker nåt annat kul. Vi betalade ju väldigt mycket för en lyxig vistelse i tält. Typ sommarens händelse. Maten var under all kritik. Hade kontakt med ansvarig efteråt. Han förstod ingenting. Jag rekommenderar inte Fejans glamping. Kommer att välja Svartsö nästa gång. Vi var också på väg till Rökeriet för att se om det kunde finnas nåt att äta där men fick veta på vägen att det var stängt. Dåligt skyltat i skogen. Skräpigt
Jättefint tält och mysigt att sova där.
Men vi kom fram vid lunch och restaurangen tog inte emot lunchgäster. Det var fullt plus att de stängde (!) mellan 16-18!! Vi kunde ha informerats om det! Jättehungriga slog vi oss ner vid matbordet. Vi hade bett om att få maten till tältet vilket det stod att man kunde få men icke. Förrätten serverades i en plåtkopp. En soppa. Trendigt men väldigt enkelt. Vi fick själva steka vår lax. Det stod att kockar skulle laga maten under högsäsong. Till det potatis sallad och en kall sås. Några jordgubbar och glass till efterrätt. Frukost några påvärmda frallor och ost och marmelad. Inget ägg eller frukt eller grönsaker nåt annat kul. Vi betalade ju väldigt mycket för en lyxig vistelse i tält. Typ sommarens händelse. Maten var under all kritik. Hade kontakt med ansvarig efteråt. Han förstod ingenting. Jag rekommenderar inte Fejans glamping. Kommer att välja Svartsö nästa gång. Vi var också på väg till Rökeriet för att se om det kunde finnas nåt att äta där men fick veta på vägen att det var stängt. Dåligt skyltat i skogen. Skräpigt
撰写日期：2020年5月10日
此点评为 Tripadvisor 会员所写的主观评论，并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
ErLa
1 条分享
2019年8月 • 夫妻情侣
Härligt ställe! Otroligt mysigt att somna till kaminens sprakade och vindens susande. God middag men tyvärr missade de att ordna frukost till oss (äter specialkost). Ett hett tips om du inte äter allt är nog att dubbelkolla någon dag innan att de har allt de behöver. Missa inte att paddla när ni är där!
撰写日期：2019年8月4日
此点评为 Tripadvisor 会员所写的主观评论，并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
Emmy
1 条分享
2019年6月 • 夫妻情侣
Fejan Outdoor är en helt ljuvlig plats för dig som vill njuta av fågelkvitter, skärgårdsluft och kluckande vågor i en unik naturnära miljö och få riktigt bra komfort, fast du tältar! Vi tog ett dygn på Fejan för att få egen tid, mitt i naturen och dessutom få äta jättegod mat och sova gott i riktiga sängar. Gästerna bor i jättefina canvastält, med vedeldad minispis, mysiga och fräscha med riktiga sängar och magisk utsikt ut över klippor och havet precis utanför. Personalen ger jättefint bemötande, är hjälpsamma och gör sitt absolut bästa för att du ska få en härlig vistelse i skärgården. Ett tips! Planera in lite extra tid på ön, ta en promenad och utforska den fina naturen, och stranden som finns några minuter från boendet. Ett dygn på Fejan Outdoor är verkligen ett dygn av återhämtning och mys, rekommenderas varmt!
撰写日期：2019年7月1日
此点评为 Tripadvisor 会员所写的主观评论，并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
Kaela L
3 条分享
2018年8月 • 夫妻情侣
After having to adjust the timing of our trip (with the patient and exceptional help of David), we were looking forward to this trip for several months and our already high expectations were significantly exceeded. Such a relaxing, energy-giving, and amazing stay at Fejan Outdoor. Every aspect of the stay was well thought through and we were continuously delighted. The staff was also extremely friendly and happy to help! Would highly recommend. Amazing!
撰写日期：2018年8月9日
此点评为 Tripadvisor 会员所写的主观评论，并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
Ida
瑞典斯德哥尔摩36 条分享
2018年7月 • 夫妻情侣
Jättefint och mysigt ställe. Fint tält med skön säng och mysig inredning. Lagom avskilt från resterande tält. God middag som man lagade själv, dock väldigt mycket mat vilket känns som ett slöseri då jag tror få par äter så pass mycket. Bra frukost. Jättetrevlig personal.
撰写日期：2018年7月28日
此点评为 Tripadvisor 会员所写的主观评论，并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
isapehrson
瑞典斯德哥尔摩1 条分享
2018年6月 • 家庭
En härlig upplevelse att bo i tält med bekvämlighet som på hotell, sköna sängar och gott om plats. Kamin som gav hög mysfaktor och snabbt värmde upp tältet när vi tyckte det blev kyligt. Väldigt god mat som vi lagade på muurikkan utanför tältet. God frukost med varmt bröd stod utanför tältet på morgonen. Utsikten från tältet var otroligt vacker, och vi tog ett uppfriskande morgondopp bara några meter bort. Alla som jobbade på Fejan Outdoor var mycket tillmötesgående, vänliga och hjälpsamma. Kan verkligen rekommendera Glamping på Fejan!
撰写日期：2018年6月29日
此点评为 Tripadvisor 会员所写的主观评论，并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
Lisa W
5 条分享
2018年6月 • 夫妻情侣
Vår tur började bra redan när vi planerade den hemma eftersom vi fick så bra hjälp att planera hurvi skulle paddla ut till Fejan. Vi fick tips om parkering, iläggningsplats och bra tältplatser för vår första natt. Efter en fin dagspaddling bland de små öarna kring Fejan väntade ett fantastiskt dygn i lyxtältet. Tälten var inredda med finess och hade många smakfulla detaljer och erbjöd både en stor skön säng med fantastisk utsikt och en härlig veranda. Verandan hade en liten sittgrupp där vi spenderade många timmar blickandes ut över havet och solnedgången. Råvarorna till middagen levererades till tältet och vi fick sedan laga middagen själva på det fina utekök som tillhörde vårt tält. Uteköket hade allt man kunde behöva och råvarorna var av toppkvalitet. Dricka hade vi tagit med själva och det fanns möjlighet till kylskåp i kajakladan en liten bit bort. Kaffe på maten ingick.
Efter en skön natts sömn och ett morgondopp från klipporna levererades frukosten till tältet. Den serverades i glasburkar och innehöll bland annat nybakat bröd och underbart kaffe.
Servicen var av toppenkvalitet och alla vi mötte hade ett leende på läpparna och erbjöd den service vi ville ha. Fejan Outdoor överträffade våra högt ställda förväntningar och gav oss ett minne för livet. TACK.
Efter en skön natts sömn och ett morgondopp från klipporna levererades frukosten till tältet. Den serverades i glasburkar och innehöll bland annat nybakat bröd och underbart kaffe.
Servicen var av toppenkvalitet och alla vi mötte hade ett leende på läpparna och erbjöd den service vi ville ha. Fejan Outdoor överträffade våra högt ställda förväntningar och gav oss ett minne för livet. TACK.
撰写日期：2018年6月24日
此点评为 Tripadvisor 会员所写的主观评论，并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
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