Gustafson & Grey

Gustafson & Grey(加利纳)

Gustafson & Grey
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14 条点评

Genuine article
2020年5月 • 夫妻情侣
Jo and Joe are just two of the reasons I love living in Galena. Their sense of humor, knowledge, and customer service is excellent.They moved to their current location several years ago, which beautifully shows off items they purchase from estate sales and other reputable sources.

I have purchased earrings and two Waterford lamps (yes, the stamp is on both) here at a price I could not have found elsewhere. I polished the brass and crystal, and purchased new lampshades (they're not Waterford). When recently appraising items in our home for insurance, they were not only deemed authentic (which I already knew), but also valuable.
此点评为 Tripadvisor 会员所写的主观评论,并不代表 TripAdvisor LLC 的观点。

Pat G
伊利诺伊州弗里波特20 条分享
2019年11月 • 夫妻情侣
I recently purchased an item for over $200 only to find that it's a reproduction and sells for $91 elsewhere. The owners were nice, but I'm terribly disappointed that I was not informed. Now I see this item is even on ebay. Foolish me. Never again.
此点评为 Tripadvisor 会员所写的主观评论,并不代表 TripAdvisor LLC 的观点。

Jillian E
马萨诸塞波士顿6 条分享
Fake jewelry and terrible customer service
2018年6月 • 夫妻情侣
I purchased (what I thought were) diamond studs from Gustafson & Grey about a year and a half ago. At the time, I received pretty terrible customer service. The gentleman helping me was incredibly rude and short with me while I was deciding on my purchase. I asked him if he verified the jewelry to ensure it was real and that the $500 I was about to spend was well worth it. He told me that they still wouldn’t be in business if they sold fake jewelry. Turns out I should have been more careful, I was sold white sapphire earrings that I could have purchased for $50. Would highly recommend you don’t make any major purchases from Gustafson & Grey.
此点评为 Tripadvisor 会员所写的主观评论,并不代表 TripAdvisor LLC 的观点。

Carol J
亚利桑那塞多纳64 条分享
Doesn't stand behind their products
2018年9月 • 家庭
I was visiting Illinois over Labor Day weekend. We took a trip to Galena and I found this beautiful ring at Gustafson & Grey. It is 18k gold with diamonds and pink and green Tansanite. I paid $1300 so it wasn't a cheap piece of jewelry. About a week later I noticed one of the stones was missing. We searched everwhere to no avail. I called the shop and told him what had happened. Basically, he told me there was no warrentee and I should find a lapadary to fix it. So I guess I'm S.O.L. an stuck with a $1300 broken ring.
此点评为 Tripadvisor 会员所写的主观评论,并不代表 TripAdvisor LLC 的观点。

Lauren H
威斯康星希博伊根5 条分享
Worst retail experience ever
2018年6月 • 夫妻情侣
After walking in the store with my husband, we left immediately after being embarrassed and berated by the salesman for picking up a piece of stemware. I was extremely embarrassed. Terrible customer service skills.
此点评为 Tripadvisor 会员所写的主观评论,并不代表 TripAdvisor LLC 的观点。

威斯康星拉辛94 条分享
A Must-Visit
2017年3月 • 夫妻情侣
This establishment is a must visit. Joe and Jo are present, engaged and truly care about their customers' experience. Joe spent time with us on our purchase, and had us belly laughing. A hometown, family establishment I wouldn't hesitate to return to.
此点评为 Tripadvisor 会员所写的主观评论,并不代表 TripAdvisor LLC 的观点。

伊利诺伊州罗克福德1 条分享
Great Town
2017年9月 • 夫妻情侣
My husband &I have been coming to Galena for the past five yrs.We started coming to celebrate our anniversary.We both love the atmosphere,shopping, and the hoe professional and friendly the people were.We stopped in at Gustafson & Grey and experienced the most warmest and kind people who also had the most unique jewelry and not pricey.Jo has a great sense of humor knows what you like and great as what he does as well as his other staff.My husband has bought me 3 rings from here each anniversary gifts that I will cherish but even more so because we bought them here such a great experience to have met JO and whenever we're in town we always stop to see Jo who comes behind the counter and gives us a big hug.This truly is an amazing town and they have great places to eat especially Embre.I would highly recommend anyone who visit Galena to stop here to find what they are looking for a clean shop,professional staff display which is easy to see and unique jewelry.Can't wait to go back and pick up my 3rd anniversary ring
此点评为 Tripadvisor 会员所写的主观评论,并不代表 TripAdvisor LLC 的观点。

伊利诺伊州芝加哥41 条分享
Lovely experience!
2017年2月 • 好友
We were on a "sisters' weekend" and found this lovely shop by accident. The environment is pleasant, the owners are friendly & knowledgeable. There was no pressure to purchase (although we did!). Also, their inventory was beautiful, carefully selected and with a nice range.

Wonderful place to buy an exquisite piece of antique or vintage jewelry at a variety of price points!

Thanks for the hospitality!
此点评为 Tripadvisor 会员所写的主观评论,并不代表 TripAdvisor LLC 的观点。

伊利诺伊州加利纳171 条分享
Stop In for Treasures
2016年2月 • 独自旅游
This is the best of the antique shops in Galena, full of beautiful and fun items from the past. From fun vintage to exquisite crystal and jewelry, there is something for everyone. It's a lovely shop with genuinely friendly and helpful staff. I love their advertising too, just beautiful ads.
此点评为 Tripadvisor 会员所写的主观评论,并不代表 TripAdvisor LLC 的观点。

爱荷华Marshalltown54 条分享
Great little mecca !
2015年7月 • 夫妻情侣
Husband and I were in Galena to celebrate our first anniversary. We passed by several store and stopped in a few. Gustafson and Grey is a wonderful, calm and neat little store. The clerk was very personable and helpful. It is a consignment shop but the owner obviously selects only the most pristine items to sell. Everything was neatly displayed and easy to see. Husband bought me a sweet little reasonable priced ring for our anniversary. I love it. I will go back and recommend that others stop in also.
此点评为 Tripadvisor 会员所写的主观评论,并不代表 TripAdvisor LLC 的观点。

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