Thanks, Pavel! Always nice to hear we are doing a good job.

udb8r7birb -- I'm happy to hear your nice comments about library resources and the junior volunteer program. And I'm sad to hear about the exchange you had at the youth desk. Might you be willing to tell me more about it? We really don't want anyone to feel that way and would love to know how we can fix and/or prevent that situation from happening again. - Rachel S., Head of Youth Services rshulman@vapld.info

Thanks! Always nice to hear, and always fun to share a 5-star review with staff, especially on a cold Monday morning like today.

So glad you enjoyed the book and the library event with author Ronald Balson. We will pass your sentiments on to him.

On behalf of the library, I apologize for whatever has happened to make you feel this way. If you are willing, please contact us directly so we can better understand the situation and what we need to address? Please DM me or email the library director https://vapld.wufoo.com/forms/zai52yr0cwee2o/ (or call or stop by if you'd prefer). As you can probably tell from the signs at the library entrance, we put a welcoming environment at the top of the priority list and your note indicates that we missed that mark. We'd appreciate the opportunity to make things right. Thank you. -- Catherine Savage, Library Communications