American Coach Limousine

American Coach Limousine(奥克布鲁克)

American Coach Limousine
4

4.0
121 条点评
极佳
81
非常好
11
一般
2
较差
4
很糟糕
23

Kelly S
伊利诺伊州芝加哥40 条分享
2020年8月 • 夫妻情侣
My husband and I used this service for a ride from the airport to our home. Our driver was wearing her mask down below her nose for the entirety of the hour long drive and refused to open any of the car windows to make us feel more at ease claiming that it was “too hot”. The weather was 75 and cloudy and regardless, it is impossible to socially distance in a car and her refusal to allow for air flow in the car put us all at risk. Will never use this place again.
撰写日期:2020年8月2日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 TripAdvisor LLC 的观点。

DeborahandAndy
Los Angeles, CA668 条分享
2020年2月
Reserved an American Coach ride from O'Hare to the Chicago Marriott Naperville in February. Received a text message with specific instructions to call when I had my luggage. Got picked up within 10 mins of my call. Similar great service returning from the hotel to the airport. Excellent service with reasonable prices!
撰写日期:2020年3月2日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 TripAdvisor LLC 的观点。
Thank you so much for your feedback, we sincerely appreciate it. We are here for you any time you need transportation. Have a wonderful day!
撰写日期:2020年3月4日
此回复为企业代表所写的主观评论,并不代表 TripAdvisor LLC 的观点。

embryo1949
伊利诺伊州Winnetka86 条分享
2020年1月
ACL drivers are always on time, professional, and friendly. Our most recent trip with Curtis led to one of the most interesting, intelligent conversations I have ever had with someone I just met. What a pleasure! We only use ACL when we have the need for transportation.
撰写日期:2020年1月2日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 TripAdvisor LLC 的观点。

j916802
德克萨斯州卡罗尔顿100 条分享
2019年7月 • 家庭
We always rely on American Coach for our Chicago airport transports - always on time, very clean, safe, reliable, friendly, fair pricing. HIGHLY RECOMMEND!!!
撰写日期:2019年7月7日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 TripAdvisor LLC 的观点。

hrtravel11
伊利诺伊州芝加哥3 条分享
2019年6月 • 商务型
I have used American Coach for work travel. They frequently are late for their pickups. Or they double book and claim "traffic challenges" for delays in pickups. then put you in group shuttles in order to get you home. Not reliable. Not truthful. Not a good bet for accountable and ongoing transportation.
撰写日期:2019年6月15日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 TripAdvisor LLC 的观点。

Munkee-Weezel
伊利诺伊州芝加哥73 条分享
2019年2月 • 夫妻情侣
We have used American Coach on and off for a number of years. They are hit or miss, as sometimes we have a professional driver dressed appropriately (suit). Other times, it feels like we are inconveniencing the driver and they are wearing jeans and tees. Their cars are always nice and clean and they usually arrive at the house 10-15 minutes early. However, being picked up at the airport is usually a complete disaster. Our last trip, we waited on hold for over 20 minutes to contact the driver to let them know we were waiting.
撰写日期:2019年2月12日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 TripAdvisor LLC 的观点。

Lisamarie L
威斯康星麦迪逊721 条分享
2018年12月 • 家庭
We had an international flight out of ORD and were staying overnight with family who lives nearby. They recommended ACL as one of them travels for business semi frequently. It was a very good experience - booking on the website was easy, and we were also able to book the return pickup with our flight information. We didn't have any problems with the trip to ORD (they picked us up at their house) and my kids loved the movie in the car. When we got back to ORD after our trip, we called their number, and they told us which gate to wait by and the car came when expected, and got us all back to the house. We had car seats to install and they were also helpful with that.
撰写日期:2019年1月26日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 TripAdvisor LLC 的观点。

James M
Tinley Park14 条分享
2018年11月 • 夫妻情侣
My wife and I had a very good experience with American Coach Limo this past week. Our two drivers Jason ( to the airport ) and Lee (from the airport ) could not have been more professional and courteous. Will definitely be using ACL in the future.
撰写日期:2018年11月3日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 TripAdvisor LLC 的观点。
Thank you so much for your feedback! We are happy to hear that you had a pleasant experience and we will make sure to let the drivers know, as well. Thank you for traveling with American Coach Limousine!
撰写日期:2018年11月21日
此回复为企业代表所写的主观评论,并不代表 TripAdvisor LLC 的观点。

Paul L
1 条分享
2018年10月 • 好友
I would put 0 stars if I could. Absolutely terrible. I got a taxi. Supposed to call when you get your luggage, 15 minutes to answer the phone, the tell which door and car to watch for, never shows up, call back and they say I never checked in and put me on hold, I get in taxi line, they come back on the phone and are rude, I told them to cancel, they say no, I argue and they hang up. Inexcusable!
撰写日期:2018年10月18日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 TripAdvisor LLC 的观点。
Dear Paul, We are very sorry to hear you had an unpleasant experience with American Coach Limousine. If you could email us your booking ID (or the phone number you used when booking), we will make sure to look into what happened and try and resolve the matter as soon as possible. You can email the information to ella@americancoachlimousine.com and we will get back to you shortly. Thank you for letting us know about the issue.
撰写日期:2018年10月19日
此回复为企业代表所写的主观评论,并不代表 TripAdvisor LLC 的观点。

scottmad
伊利诺伊州25 条分享
2018年9月 • 夫妻情侣
I've booked these guys five times this month alone because they take the stress out of driving to the airport, especially with construction and the airport tram being down at O'Hare. I booked everything online, which was very easy and they haven't missed an appointment yet. Very professional with clean, comfortable vehicles to choose from on thier site at a reasonable price. As I travel the country, these guys will be part of my plans!
撰写日期:2018年9月12日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 TripAdvisor LLC 的观点。
Thank you so much for your kind words, Mr. Madden. We are very happy to hear that you are satisfied with the service we provide. We are looking forward to traveling with you again in the future!
撰写日期:2018年9月13日
此回复为企业代表所写的主观评论,并不代表 TripAdvisor LLC 的观点。

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