AMC Classic South Bend 16
AMC Classic South Bend 16
1.5
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1.5
1.5 分,共 5 分4 条点评
极佳
0
非常好
0
一般
0
较差
1
很糟糕
3

MARCUS W
5 条分享
1.0 分,共 5 分
2022年7月 • 家庭
Horrible customer service and dirty food area. I decided to visit this placed after years of avoiding from pass bad experiences. The movie my son wanted to watch was playing the earliest at this theater. We paid for the premier line thinking it would be quicker. The one employee that was working the concession stand ignored our presence in the priority line and kept helping the other line. I finally saw another worker who ended up being a manager and I asked them to help. The manger immediately got an attitude but got our food. Bout time we received our food(before I noticed the filth) the movie had already started so we asked for a refund so that we could see another movie that hasn’t started. The manger refused to refund the money for food and tickets and asked us to leave. The manager said they are unable to refund online tickets, threw away my food, and said they could no longer help us. I’m not kidding! The workers were unable to provide a 1-800 #. We left and went to movies 14 in Mishawaka and received great service as usual.

Also… upon arrival to this theater I enjoyed helping multiple wheelchair patrons get in the doors since there were no handicap door openers. These patrons witnessed me and my 5 year old being ignore in the priority line and spoke up about it.
撰写日期:2022年7月6日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。

horizonbts
印第安那Plymouth39 条分享
1.0 分,共 5 分
2019年5月 • 独自旅游
First of all I will say this used to be one of my favorite places to see a movie. The way the place has gone down hill, I won't have enough time to cover all the areas that this AMC movie theater needs improvements. First of all like the previous reviews it's dirty and needs a good upgrade or cleaning. In the men's restroom huge black garbage bags cover half of the urinals, floors are filthy, along with everything else. Also when I was in the restroom I overheard an employee telling a patron that the drinking fountains had been removed as this patron was looking for a drink of water. The employee said management won't tell them, but they are assuming the water wasn't fit to drink. Makes you wonder what else is going on behind the scenes in concessions (no pun intended). They also have a member perk that gets you rewards why would you ever want to do that even though they make you feel like you a second hand citizen if your not a member!! Almost embarassing how they treat movie goers that aren't members! Lastly I come to why I will never go back if the above reasons weren't enough, plus there was more, but I don't have the time to tell you all about them. Upon buying my ticket the lady who took my money flipped a screen around and told me to pick my seat-REALLY?? From these screens you can't tell or have no idea where these seats are located you are that you are picking!!! I quit going to another local theater because they went to assigned seating. What ever happened to the normal way of picking your seat, just by going in and seeing what seats weren't taken? Why must it be so difficult to go see a movie? So the lady said she could pick my seat for me, I said OK. Well then I couldn't find anywhere on my ticket as I walked away where the seat was located, but that didn't matter as when I bought my concessions and entered movie #13 it was so dark I couldn't see the numbers on the seats or what row I was at, so I just took a chance and sat where it was empty. By the way I almost fell crossing the front section as it was so dark. AWFUL EXPERIENCE, I would not recommend this movie house to anyone anymore as it is in such terrible disrepair and desperate for an upgrade, and now with the assigned seats I won't ever go back again that was the final straw. Too bad as again this was at one time the nicest theater in town-not anymore!!!
撰写日期:2019年5月30日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。

tdolly2
印第安那米沙沃卡59 条分享
1.0 分,共 5 分
2018年6月 • 夫妻情侣
Took my wife to the movies Fri night which we don’t go to very often considering we can watch on xfinity or netflix. We went to the 10:10 pm show and the parking lot was full and there was a line to get tickets. I expected that so that was fine.

The problem was the place was absolutely filthy!!! The floor had popcorn everywhere, every trash can I saw was full to the top with items piled on top or on the floor next to it.

When I went to the bathroom before the movie started there was a toilet which had overflowed that you had to walk though to get to the urinals. The sinks were filthy and the trash there for hand towels was overflowing to the floor. Not to mention one urinal was to the top and the others dirty.

This used to be a nice place to go but it’s terrible. If I received a report like this I would fire the manager and start over!!!
撰写日期:2018年6月24日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。

nikolaik
宾夕法尼亚匹兹堡586 条分享
2.0 分,共 5 分
2018年3月 • 家庭
We were in South Bend for a hockey tournament weekend and were looking for something to do with the kids at night. The Mishawaka theater was sold out for movies that kids could attend, so we went to this one which was only around 20 minutes away. From the outside it looked okay, although the parking lot had huge potholes and looked like it could use some sprucing up. After buying tickets in the entrance way we went in and then saw what a dump the place was. The scariest place was the bathroom. Toilets were overflowing, there was feces on the toilets and the sinks were so dirty. There were 3 concession stands but two were closed and had caution tape over them. They had layer upon layer of dirt and dust on them. Garbage was overflowing and there was food and spilled drinks on the aisles of the theater. It was a shame because the place must have been decent at some point.
撰写日期:2018年3月19日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
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