spa Rock Haven

spa Rock Haven(Hays)

spa Rock Haven
4.5
区域
地址
附近的最佳景点玩乐
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景点
在 # 公里范围内共找到 1 个地点

4.5
38 条点评
极佳
31
非常好
2
一般
1
较差
1
很糟糕
3

Citizen
1 条分享
Spectacular
2020年9月 • 独自旅游
Best.spa.ever. Pedicure was spectacular
Definitely recommend
Everyone is extremely sweet, friendly, and nice
撰写日期:2020年9月24日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 TripAdvisor LLC 的观点。

Chris B
堪萨斯Paola47 条分享
Worst Customer Service
2020年1月
The owner is completely irrational and unstable!! Staff at Rock Haven made a scheduling error and when I called to determine the protocol or typical procedures for handling schedule changes the owner proceeded to yell at me and make herself the victim in the situation. Her complete disregard of feelings and respect towards the individuals who have had an appointment scheduled for over 6 months should encourage everyone to be wary of this establishment. My husband and I will never seek services at Rock Haven again; the owner was unprofessional, rude, and bad-tempered.
撰写日期:2020年1月18日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 TripAdvisor LLC 的观点。

Stephanie S
堪萨斯Pratt2 条分享
Spa day
2019年9月 • 家庭
Amazing time! Top notch service!! Such a tranquil atmosphere with everyone being so accommodating! Rock Haven never disappoints!! Will definitely be back!! ♥️
撰写日期:2019年9月6日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 TripAdvisor LLC 的观点。

Lobo666
密歇根Hell2 条分享
Crappy, Once great going down hill.
2019年9月 • 夫妻情侣
We have been to Rock Haven 3 times and it is getting progressively worse.

First time several years ago was great. Staff friendly and made sure our stay was enjoyable. Second time was not too bad but the Steam room in our cottage did not work. No attempt to do anything or comp as it was part of the package. Today was the third and last time. Made reservations 3 weeks in advance for the Deluxe Couples package for $390. On both previous visits a couples package included one of the cottages. We drove 2.5 hours to get there and was told we were not getting a cottage. Said we had to request it. When I called for the reservation nothing was said about requesting a cottage and on my two previous visits no special request was required. They loaded us up on a golf cart and drove us to the outdoor hot tub which must be the only hot tub they have as they are transporting people back and forth to it. The hot tub was tepid, barely body temp.

I had complained about the issues to the person assigned to me and she said she was doing what she was told and would send the manager up. The manager showed up and told me none of the cottages were available that it was first come. I told her that my reservations were made weeks ago. After several moments of conflict she told me that it would be better if we left and that they would charge a $25 each cancellation fee. After telling us to leave.

On my second trip I had visited with the owner and she seemed to really care about her clients and it is hard to believe how far down hill she has let this place go. You would think for $390 for 2 massages that you would be treated better.
撰写日期:2019年9月5日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 TripAdvisor LLC 的观点。

Jayme B
堪萨斯威奇托164 条分享
Girls weekend
2019年8月
Really fun girl's outing. Loved that they have the outdoor hot tub and a lot of different options. Pedicure seemed rushed. Steam shower was great!
撰写日期:2019年9月3日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 TripAdvisor LLC 的观点。

Megan B
堪萨斯Hays16 条分享
Fantastic! We will be back!
2018年9月 • 夫妻情侣
Fantastic experience! Well worth your money! The staff was top notch. I’ve had both an an individual massage and a couples massage. This was my husband’s first experience and he raves about how great it was!
撰写日期:2019年8月21日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 TripAdvisor LLC 的观点。

KansasRose7
Kansas12 条分享
Best spa services ever!
2019年4月 • 好友
Rock haven is phenomenal. The staff is extremely professional, always providing a relaxing atmosphere and not trying to strike up "small talk" when trying to relax. The grounds and area are very well kept and clean. The massages are some of the best I've had. I have had the luxury of being able to enjoy many spas even internationally, and this is hands down the most professional and best spa services I have used. In addition the pricing is some of the most affordable I've encountered also! Rock haven will continue to be my go to spa for all relaxation. I've been there alone, with my mother and with my friend on different occasions and enjoyed all of them! The service provided is exceptional. Not something you would expect to find nestled in the middle of Western Kansas but definitely a hidden gem!
撰写日期:2019年5月7日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 TripAdvisor LLC 的观点。

Cindy M
5 条分享
Relaxing... relaxing...relaxing...
2018年9月 • 独自旅游
Everything about Rock Haven speaks tranquility. It is not just a message its an experience. A short drive from Hays, I will be going back.
撰写日期:2018年12月11日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 TripAdvisor LLC 的观点。

chelsinn
堪萨斯Inman15 条分享
Rock Haven experience
2018年6月
I use to love going to rock haven. I do still enjoy it. I will be honest though, I NEVER go there expecting a good massage. I’ve been there Multiple times and it’s never gotten better.. and that’s too bad. However, the rest of the experience is amazing. It’s a great place for a quiet get away and relaxing day. It’s a great price for all included. Wish they could send their massage therapists for training.
撰写日期:2018年6月25日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 TripAdvisor LLC 的观点。

tinyfin
堪萨斯萨利纳291 条分享
Annual Tradition with Bestie
2017年11月 • 好友
Enjoyed our 7th annual spa day at Rock Haven today. Loved seeing Valerie again and appreciated her friendliness and kindness as she helped us navigate between our services.

Jane and Lisa provided one of the best massages and facials for me today.

This is something we look forward to every year. Anti Stress package has been our go to package.

We love Rock Haven!
撰写日期:2017年11月15日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 TripAdvisor LLC 的观点。

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