Solimar Spa

Solimar Spa(布卢明顿)

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来自旅行者的点评
Pretty much what you would expect from a Mall of America Spa
2018年1月
我的女儿的飞行和我的航班之间有很多停机时间,因此来到这里寻找花式修脚。通过轻轨很容易从机场到达这里,虽然您走过它距离轻轨站稍远,而不是标志所示。步行穿过购物中心并不是那么远 - 只是因为标志使得它看起来像酒店就在停靠点之上。 水疗中心虽小但舒适。等候区设有窗户,舒适的座椅,小吃和饮品。还有一个更衣室,配有淋浴,吹风机等。工作人员没有为我提供更衣柜钥匙,直到我问 - 我认为这是你自己组合的地方之一,当他们没有给我一把钥匙。我认为那是奇怪的,因为这是一个非常寒冷的一天,我有袋子,外套,靴子等。但前台工作人员非常愉快。 修脚区是一个加垫的长凳。如果您遇到移动性问题,可能很难进入。我家的步行发廊有更舒适的修脚椅。这个人也告诉我要注意排水管。客户似乎有时会用脚和浴缸排水管撞到阀门。我从未见过这样的设置。通常控制在桶外面。 修脚很好用磨砂,腿部按摩等。我已经预订了每月特价,但技术人员不知道包括什么。她最后使用的是除了特殊产品之外的香味,这很好,但可能会困扰一个专门为香水特别注册的客户。 当我在那里时,有一个非常讨厌的客户。她抱怨一切,并说这个地方很脏。这根本不是我的经历(我们同时在同一个更衣室)。我真的不知道她在说什么。无论如何,她抱怨一切。工作人员处理得非常好(比我想象的要好得多),然后让她离开共享空间,然后才能给我的经验带来太大的阻碍。在她离开后,我在“绿洲”等候区停留了很长一段时间,让我平静下来,工作人员非常亲切。他们得到了我需要的一切。

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3.5
21 条点评
极佳
10
非常好
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一般
4
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5

夫妻情侣
My husband bought a gift card for me for Valentine’s Day..
I thought it was weird that I have been calling and calling and calling since Valentine’s Day and kept getting their voicemail. I should’ve driven over. It’s $125.00 Gift card and clearly we will not be able to use it. I tried to call again today and tonight and decided to Google SOLIMAR SPA and saw that it’s closed. It’s very sad that these people know that they were going to close and they took peoples money throughout February. Today is March 10, 2020.
撰写日期:2020年3月10日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。

Nbmm2016
明尼苏达Lakeville25 条分享
独自旅游
I think what has happened has revealed itself now. Both locations, Eagan and MOA have suddenly just closed their doors with no notice after selling giftcard “specials” to customers, buy $150.00 and get $30.00 “free”, must be used before end of February. Well that will be hard to do since they just closed their doors and completely hosed all of their long standing customers like myself. Phone lines down, Radisson Blu says they just closed doors and bailed 4 days ago. Not only unimpressed last visit with how they sat me in the relaxation area in my coat to fill out paperwork but the place was not being kept up, broken hairdryers that didnt work, spackle patches on walls, very little in way of products in the lobby, the receptionist was unprofessional and didn’t know what she was doing, not to mention not very friendly. This is sad and as a long term customer who supported and referred others here, I am also left with giftcards promoted by them that I cannot use, so add disappointed and angry to the list. If you have any integrity at all as a company you will do the right thing and refund the money you took from unsuspecting clients. Ridiculous.
撰写日期:2020年2月24日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。

Jackie
1 条分享
I have been coming to Solimar now for a few years.I have gone to both locations on several ocasions. The staff is excellent and the place is small, but the service is perfect.
撰写日期:2020年2月21日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。

JamLkvlMN
明尼苏达Lakeville130 条分享
好友
What has happened?? We have been going to Solimar Eagan location for 10+ years. Bought holiday special $150 giftcard get $30 that you have to use by end of Feb. First, the scheduling was ridiculous. Could not accomodate 2 of us to get 1 hour massages at same time. Finally after quite the struggle we got scheduled for Monday afternoon. Upon arrival the girl at the desk took us straight to the waiting room! Did not bring us to the locker room to put away our coats, purses & change into a robe. I had to ask her about it! In all the times here it was so beyond what our past experiences were, we were set back & disappointed. The water served was not good, the lighting in lounge too bright..the locker room needed some attention & paint. The only good thing was my massage. VERY unimpressed this time & last but not least, I could not use my spa finder gift card.
撰写日期:2020年1月27日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。

ts0621
1 条分享
独自旅游
The spa is very beautiful. Many people do not know that you do not have to be a guest a the Radisson hotel to use the spa and you also can get a parking voucher from the spa so that you do not need to pay for the hotel's parking fee. Their facials are amazing and the esti's are very knowledgable and listen to your skin care concerns/needs. I've only had their specialty massage, which I enjoy, as long as others understand that it does not include deep tissue as part of that specific massage. I recommend this spa to anybody even if not staying in the hotel.
撰写日期:2019年6月11日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。

paolofranconeri
9 条分享
It was my first time receiving a spa treatment of any kind. I had a facial done by Linda and it was amazing! Linda was very understanding that it was my first time and did such a wonderful job..and was so easy and pleasant to talk with during the process. I will be in Minneapolos early Novemebr and will 100% book another appoinment!
撰写日期:2019年6月2日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。

Stacy
1 条分享
独自旅游
I went in to get a Brazilian wax. The wax was scalding hot and even after the worker tried to cool it down, it still was scalding my skin. She explained that their wax machines were old. I had a severe reaction following the appointment due to the burning wax. While the facility seemed nice, I had a poor experience.
撰写日期:2019年4月22日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。

sara s
明尼苏达Barnesville28 条分享
好友
This is a fantastic spa that I’ve visited multiple times. It’s quiet and the staff are exceptional. I have loved every treatment I’ve tried - facial, massage and skin care. I highly recommend.
撰写日期:2019年3月19日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。

Daisybirk
明尼苏达圣保罗12 条分享
独自旅游
Very disappointing massage. I asked for more pressure and was told that the Specialty Massage is a relaxation massage with light to medium pressure so she wouldn't apply more pressure making the massage essentially an ineffective waste of time. The lack of interest in taking care of a client's needs was astounding. Especially for the prices they charge. I thought the specialty massage was about the scent and features. I don't see where it says "we will only lightly touch you" otherwise I would have chosen some thing else.
撰写日期:2019年2月19日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。

Cherlinn
1 条分享
独自旅游
This place is terrible! I have never had such a bad spa visit.

I was greeted by two young women sitting behind the front desk and then handed a clipboard with a paper asking the basic salon/spa questions. When I finished filling out the paperwork, one of the young women took it from me, gave me a locker key and told me I could "go back now, they will call your name." while she pointed to a door.

I entered through the door and found my way to the locker room to change into a robe and get ready for my 75 minute Specialty Massage. While in the locker room I visited with a couple of ladies who were getting ready to leave and they were able to answer some questions for me that I would have thought should be the responsibility of salon personnel. They also mentioned the sub standard care they received as compared to their prior experience at the other spa location. I left the locker room and sat down in a comfortably appointed area while I waited for them to call my name. There was a counter of junk food, coffee, tea and lemon water. I helped myself to a cup of tea, but the water was luke warm. No Tea for you! I sat down, grabbed a magazine and waited for someone to call my name. Now was my time to relax..... but nooooo! There just happened to be a couple of spa personnel down the hall talking loudly and clearly enough for me to hear the daily drama at the spa! This kept on and finally I heard my name being called. There she was! I should have run away as soon as I saw her. Although she seemed nice enough, she appeared somewhat "rough around the edges" and her voice (not one of the girls giving the play by play of the latest salon drama) was harsh for a spa setting where you're hoping to relax.

Once I got on the massage table, the women were still outside my door talking and one of them screamed in a very loud voice, "What?" At this point, all I can think about is whether or not this lively conversation is going to continue the entire time I'm on the massage table?

When the therapist came back into the room, she immediately apologized for the loud voices. She told me that it was actually the salon owner that screamed! She then proceeded to tell me a bit of the dirt that was going on with an employee that must have left recently. Did I look like I really cared that much?

The massage itself was basically her rubbing some oil on me. There was no order, no consistency, no long strokes, no muscle or knot working and she kept talking to me! I am sorry, but I'm trying to lay here and relax while you're giving me this awful massage lady! I don't want to listen to you talk!

And then came hot rocks! The rocks were too hot for her to proceed with the massage, so she thankfully didn't place them on my back until they were somewhat cooled off. This however stole precious time from the 75 minutes of the worst massage I've ever had. Also, I was in and out of that room in an hour! They advertise this massage as 75 minutes.

This was the absolute worst massage I have ever had, so I asked her " what kind of a massage is this?" She literally said this..."it's like a Swedish massage." Good grief! Really? My next question should have been to ask if she's ever been trained.

Now once she got to my feet, it got even worse. She started rubbing my feet really fast; like super-fast! When she got done with the first foot and started the second one, I told her she would need to slow down because this was not very relaxing. To which she made up some excuse about it softening my feet. What?!! That's baloney! I just had a great pedicure the day before this appointment! I don't need my feet softened, I'm here for a massage!

Besides there being no real full body massage, she never even touched my arms. NOTHING FOR MY ARMS! Last I checked, my arms were a part of my body!

Another item to beware of is the music being piped into the room. It competes with this constant sound of thunder that goes on and on and on.... that got old fast and definitely not relaxing while it only served to remind me of sitting in Rainforest Cafe!

Once back out to the receptionist desk the girls were there again sitting, waiting to ask me how it was and give me my bill. I told them how bad it was and gave them a few details. I didn't get much reaction as to how they might help make it better and one of the girls just sat there with a foot on a drawer or counter behind the desk. I told them to be sure and inform the owner about my experience. Since I haven't heard from the owner, I figure they never told her or she doesn't really care.

The prices are on the higher end, but I don't mind if I get what I'm paying for. The massage therapist assigned to me should NEVER command this high end price without further training or a real discussion as to whether or not she's working in her gifting.

Ugh, never again!
撰写日期:2019年1月22日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。

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