Ameristar Casino St. Charles

体验附近景点的最佳方式

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4.0
548 条点评
极佳
193
非常好
187
一般
100
较差
30
很糟糕
38

Ashley T
1 条分享
2022年11月 • 夫妻情侣
DO NOT STAY HERE! Extremely overpriced - no valet - no room service. No food open at all!!!! No amenities available for weeks in advance! Rooms are GROSS. No staff. Do not stay here.
撰写日期:2022年11月6日
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Carol H
7 条分享
2022年9月 • 独自旅游
Donate at the door then get to play. There's NO way to come out ahead. It can be an expensive experience with no fun
撰写日期:2022年10月8日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。

Richard L
Saint Louis, Missouri4 条分享
2022年8月 • 夫妻情侣
This properties hotel rooms are outdated and tired. Woodwork and doors in the hallway and room scratched and dented. You consistently smell cigarette smoke via the air handling system. This is not a cheap hotel room and I expected more.
撰写日期:2022年9月5日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。

Maury
16 条分享
2022年8月 • 夫妻情侣
We stayed at Ameristar for three nights in April and, again, in August. Like casino hotels in Vegas, Ameristar is working to find a new and more austere equilibrium. Many services have been eliminated: valet parking, room service, a buffet, and daily maid service. A sit down restaurant (open from early morning to mid afternoon) has been replaced with the “Copper Whisk” which offers a limited menu from early morning to 10 PM. And, of course, a resort fee comes with the room. Our rooms were comped, which includes the resort fee.

An online checkin, that also texts when your room is available, works well. A couple of bottles of water is provided in the room. Ask at checkin if you need more.

A deal breaker for us is bell service. Fortunately bell service is provided from mid morning (during weekdays) to early evening. Ted and Jason (not sure of the name) provide excellent service! Both would be valued at high end luxury hotels.

We rented a mobility scooter from a local firm. It was available from the bellman on arrival and Ted took charge of it when we left.

The hard product at Ameristar is excellent with all rooms designed as suites with a sleeping area and a step down lounging area, with a couch, lounging chair, two chairs and a round table. A cabinet holds a small refrigerator and a coffee service. To be sure the furniture and carpet show wear. All were clean.

A TV is found in the sleeping area, but it didn’t work, and a second in the lounging area. It worked fine but the TV guide didn’t display any content. You will have to search through the channels to find the Cards or Blues games. Internet access is free and worked well with no limit on the number of attached devices.

The bed is quite high off the floor but it is comfortable and was fitted with clean bedding. Be careful as parts of the bed frame protrude out and can poke your leg. The alarm clock provides two electric outlets and two USB ports. All worked. Bedside lamps have electric outlets in the base as well but none worked.

The bathroom is very spacious with double sinks, a soaking tub, and a walk-in shower. The stool is located in a small attached room. Three large towels, two face towels and two washcloths were provided. Replacements required a call to the front desk. Small bottles of shampoo and conditioner were provided. An hairdryer is hidden in a drawer but it worked well. Everything was clean and to our satisfaction.

At the Copper Whisk, orders are placed at the counter. You will be directed to choose a table if you are dining there. A robot brings your food from the kitchen, followed by waitstaff who places it on the table. The menu is very limited and the kitchen closed at 5 PM. A two star experience.

The sports bar, located next door, offers typical fare from 11 AM to 10 PM on weekdays. Again, a two star experience. So a decent place to eat an informal meal is lacking. That was the role of the buffet that is likely gone forever.

All-in-all a good stay. The amenities that distinguished Ameristar (and many other casino hotels to be fair) are lacking. We used valet parking and enjoyed breakfast room service.

Perhaps the lack of a rewards program that were more generous is the most annoying.
撰写日期:2022年9月5日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。

Karen C
宾夕法尼亚Bensalem144 条分享
2022年8月
Great time & nice casino. The place is extremely clean & rooms are also great. Chen at registration is very helpful & knowledgeable any time we had a question. Jason the security guard was also very friendly & nice. We would definitely go back.
撰写日期:2022年9月2日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。

Kiedis75
伊利诺伊州Galesburg149 条分享
2022年6月 • 夫妻情侣
My husband and I went here to kill some time and waste some money. It's kind of a maze to get there from the parking garage. But boy is it huge! First floor was the smoking floor and I don't think it smelled bad at all. Slots weren't that loose, but you'd win a little here and a little there.
撰写日期:2022年6月4日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。

Nowaksj
伊利诺伊州Fairbury29 条分享
2022年5月 • 夫妻情侣
Just stopped in to kill time on an evening while in town for a baseball tournament! The machines at the bar were dirty and lots of cigarette ashes on top! I also did not feel safe! Just random people hanging out in the parking garage!
撰写日期:2022年5月18日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。

Michael H
密苏里圣查尔斯78 条分享
2022年4月
I miss the buffet. The slots are not as loose as they use to be and the place could use a makeover but they do have nice employees
撰写日期:2022年4月27日
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Rick W
密西西比州比洛克西19 条分享
2022年4月 • 夫妻情侣
The cigarette smoke was so thick it burned your eyes. The air filtration system must either be broken or it was turned off.
撰写日期:2022年4月17日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。

Dennis S
密苏里圣查尔斯20 条分享
2021年10月
The state of Missouri used to post signs on the payout for slots. In Vegas, it's 98-100%. Yep..that high. They make their profit in drinks, rooms, and table games, and help subsidize the slots. Here, at this location, the payout is - by law - regulated at 83%. Terrible. You put in a hundred, get back $83. Put in $83, get back - on average - $68. Put in $68, get back $56. You get the idea. It isn't fun, at ALL, to watch your money slowly. dwindle. and. die. I like slots, and I have been here about 10 times in 20 years...but I have won exactly one time. Errr...my wife hit a nice jackpot, over $600, and we left. Immediately. Fortunately, this puts us up, total, over the long haul. We decided to quit while we were ahead. Oh..their food places are decent. Over priced, of course, because this entire facility is a rip off, but quality is OK.
撰写日期:2021年10月18日
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