Story Land
4.5
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4.5
1,303 条点评
极佳
829
非常好
340
一般
80
较差
28
很糟糕
26
Chaz L
1 条分享
2023年9月 • 家庭
This place is yesterdays glory
Used to be bright and sunny now shuttered relics litter the park
Employees look like zombie drones
Management Marketing Director doesn’t accommodate just pontificates
Dirty diapers outside the receptacles smell in the heat not a treat
Redshirts not helpful when needed
Head to Santa’s Village for family fun Storyland to get taken for a rough ride
Used to be bright and sunny now shuttered relics litter the park
Employees look like zombie drones
Management Marketing Director doesn’t accommodate just pontificates
Dirty diapers outside the receptacles smell in the heat not a treat
Redshirts not helpful when needed
Head to Santa’s Village for family fun Storyland to get taken for a rough ride
撰写日期：2023年9月10日
此点评为 Tripadvisor 会员所写的主观评论，并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
Hi Chaz, thanks for leaving us a review.
Story Land was and still is a top destination for families looking for a day of magic & fun here in the White Mountains! Our team works hard on the upkeep of our park, keeping it vibrant and beautiful, and our staff works to share a smile with guests to create a lasting experience. As someone who works in-park and has spoken with thousands of guests, your experience isn't shared with many of our guests who leave the park with a smile, excited to return.
Our Guest Services team works with guests on an individual basis to accommodate as best we can, while staying within the limitations of park policies and what would be considered reasonable requests. I'm unsure of the particulars of your situation, but I'm sure these standards were followed.
In regards to your experience with an unpleasant odor emanating from a trashcan, please know that our park services team walks throughout the park from prior to opening to sometimes hours after closing, cleaning, picking up, and removing trash. If you ever think that an area needs attention, please alert staff so it can be addressed right away!
With all of that said, we're sorry you didn't enjoy your experience overall, and hope we can impress you in the future. For further follow-up, please contact us through our website, or give us a call during business hours.
撰写日期：2023年9月11日
此回复为企业代表所写的主观评论，并不代表 TripAdvisor LLC 的观点。
Windy B
1 条分享
2023年9月 • 夫妻情侣
Have been going here for years and years but this place is a shadow of what it once was
Hopefully guests don’t have an issue as customer service / marketing department will turn a deaf ear and blame you for the parks problems. Dud I mention ride broke down and we were stuck at n it for extended periods of time in 90 degree sun?!
Sat on bench and saw drug paraphernalia scattered about
Hopefully guests don’t have an issue as customer service / marketing department will turn a deaf ear and blame you for the parks problems. Dud I mention ride broke down and we were stuck at n it for extended periods of time in 90 degree sun?!
Sat on bench and saw drug paraphernalia scattered about
撰写日期：2023年9月10日
此点评为 Tripadvisor 会员所写的主观评论，并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
Hello, thank you for leaving a review. Our staff works hard to provide each and every guest with a wonderful experience. From our park services crew getting here hours before we open to get the park spotless for park opening, to our maintenance crews who work hard on the highest safety standards for our rides- it's absolutely our goal to give every guest a lasting and memorable experience!
In regards to your claims about our Guest Services/Marketing team, we work with each guest to address individual concerns when they arise. We never blame our guests for issues that arise related to our park, but we do offer guests clear expectations with information that can be found on our website, at Guest services or with a phone call/message. I'm not entirely sure what issue you had regarding "park problems": if it is in regard to ride closures, 2 of our water rides close after Labor Day each season, and we make this clear through all channels possible (website, social media, etc). Other ride closures may occur on a case by case basis if maintenance issues arise.
If you experienced a ride stopping mid-ride on a hot day, we're very sorry this happened, but can assure you that ride-stops can and will happen (albeit not often!) to ensure the safety of the guests on the ride. Before we can safely resume operations, our Ride Maintenance department must respond to the issue and address it, which can sometimes take time, although they do respond immediately, with guest satisfaction and safety being our highest priorities. again I apologize if you experienced this.
In regards to your last claim- we would greatly suggest you reach out to us directly via phone call or email with information on location, time of day, etc. That is not something I have heard of in my years working at Story Land, but it should be taken VERY seriously. I hope that you notified Guest Services during your visit so we could conduct an immediate investigation, as guests partaking in anything similar has zero tolerance at our park.
We're sorry you did not enjoy your experience, and hope to hear from you soon.
撰写日期：2023年9月11日
此回复为企业代表所写的主观评论，并不代表 TripAdvisor LLC 的观点。
Thatcher
3 条分享
2022年10月 • 家庭
Last year visited and started raining hard (forcast was for rain the rest of day, ALL rides closed, this was 30 minutes after we paid for 4 tickets) I went to customer service and asked for rain check and was told NO, only to hear that they were given out starting 5 minutes later.
Seems hard to not view this as discrimination seeing as from our dress our faith was likely clear (this is a very white christian area of NH).
Contacted management who said no refund contact next year they would work with us on a return.
Emailed last week and was told without proof of purcause (never mind I sent email next day last year and spoke to mamanger Eric who said being this up next year) this was a dead end.
Park has gone downhill from its glory days but still sentimental to our family
I would avoid this park and not a fan of Lauren F (director of marketing) whio dismissed my concerns even though no diversity training done with staff has been confirmed
Seems hard to not view this as discrimination seeing as from our dress our faith was likely clear (this is a very white christian area of NH).
Contacted management who said no refund contact next year they would work with us on a return.
Emailed last week and was told without proof of purcause (never mind I sent email next day last year and spoke to mamanger Eric who said being this up next year) this was a dead end.
Park has gone downhill from its glory days but still sentimental to our family
I would avoid this park and not a fan of Lauren F (director of marketing) whio dismissed my concerns even though no diversity training done with staff has been confirmed
撰写日期：2023年9月5日
此点评为 Tripadvisor 会员所写的主观评论，并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
Hi Thatcher, we thank you for taking the time to leave a review and we are sorry for any confusion. Rain checks are provided to guests once the admission team is cleared to provide them. In your case, as you stated, it was prior to when rain checks started based on our policy. That said, once we start giving them out, all guests can request one at Guest Services prior to exiting. All a guest needs to do it approach or return back to Guest Services when they are being handed out with proof of purchase and their entire party. If guests contact after the rain event via email or phone we do work with those guests the best we can. You were in fact offered a refund last year by Lauren F. but would not provide proof of purchase. We cannot refund without a receipt or information to find the receipt. I am sorry we were unable to work with you.
撰写日期：2023年9月7日
此回复为企业代表所写的主观评论，并不代表 TripAdvisor LLC 的观点。
Hank W
1 条分享
2023年8月 • 家庭
There are so many good things about Story Land, it’s hard to know where to start. We took advantage of the fact that you can go after 2PM and receive tickets for another day. What a great deal! We went on Aug 31/Sept 1 and there we’re practically no crowds. The staff were all great… super friendly and helpful. My two kids (6 and 10) went on almost every ride several times and enjoyed every second of it. The park is very clean and well kept. It was an expensive day… nothing here is cheap. I’d rather have great memories than money, so I can’t really complain. My son’s only complaint was there were no characters to meet. He really wanted to see Rory (a dinosaur mascot), but there didn’t seem to be any characters around… I chalked that up to the end of the season. I bought him a Rory stuffie at the gift shop, and that was an acceptable bargain. We will 100% return next year and (I hope) many years to come.
撰写日期：2023年9月2日
此点评为 Tripadvisor 会员所写的主观评论，并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
Hi Hank, thank you for leaving us a wonderful review, and we're so glad you enjoyed your visit with us! Characters can be met after their shows throughout the day- Duke and Rory will sometimes make an appearance at our end of day show at the front of park. Be sure to check the website/map for showtimes, or ask any of our staff. We'll be happy to welcome you and your family back next season!
撰写日期：2023年9月3日
此回复为企业代表所写的主观评论，并不代表 TripAdvisor LLC 的观点。
JMB081816
Boston, Massachusetts2 条分享
2023年8月 • 家庭
WORST CUSTOMER SERVICE ever! Director of Marketing, Lauren Fullerton, is unprofessional and lacking the communication skills needed in a customer service profession. I was told that my tickets could be used in the next season and after numerous emails and phone calls, I was basically told that I was lied to, they refused to honor their word, and they just kept repeating the same thing from a written script. I have never dealt with someone so unkind and lacking empathy as Lauren. She even hung up on me! Wow, so rude. They claim to be a family oriented place, but they could care less about the families and are just trying to make money.
撰写日期：2023年8月23日
此点评为 Tripadvisor 会员所写的主观评论，并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
Hi Jeanne,
Thank you for taking the time to write a review and express your opinions. We absolutely did and were honoring 2020 Day tickets in 2021 due to Covid when you were initially communicated with. Tickets from 2020 have now expired and cannot be accepted in 2023. We are very sorry for any confusion. Providing confusing or inaccurate information was by no means our goal. Please also know, we never hang up on our guests. We do however conclude conversations if communication with the caller ends or service seems to be lost, like in your case.
We look forward to all of our guests visiting the park! Guests visiting with online advance tickets do need to visit during the season or time frame their tickets are valid for. Once tickets expire, new admission is needed for entry.
撰写日期：2023年8月24日
此回复为企业代表所写的主观评论，并不代表 TripAdvisor LLC 的观点。
smolchaji
马萨诸塞Marshfield230 条分享
2023年8月 • 家庭
Went midweek with two teen girls. Ordered the tickets ahead of time online and saved money that way. Was not busy at all - longest wait was only about ten minutes. Two rides were down for our visit, but the girls made up for it by hitting up certain rides repeatedly. It is largely the same as it has always been - clean, well maintained, with friendly employees. Glad my kids still get a kick out of visiting.
撰写日期：2023年8月20日
此点评为 Tripadvisor 会员所写的主观评论，并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
Thank you for your kind words, and we're so glad you enjoyed your visit!
撰写日期：2023年8月24日
此回复为企业代表所写的主观评论，并不代表 TripAdvisor LLC 的观点。
piedrap
3 条分享
2023年8月 • 家庭
This park delivers exactly what it advertises. We followed our 4 year old around and let them pick each activity at their pace. The staff was working hard. A few of the rides were closed, but it didn't matter to us. Saw the hardest working performers I have ever seen for the Peter Pan and Tinkerbell show. I think I enjoyed it even more than my daughter. We didn't get to every ride but did several of them multiple times. The tractor driving was a hit. We were there on a monday. Limited lines. Getting out of the parking area at closing takes some patience, but everyone seemed to be working together. We will likely go again if we get the chance.
撰写日期：2023年8月18日
此点评为 Tripadvisor 会员所写的主观评论，并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
Thank you for the wonderful review! We'd recommend looking into our 2024 Season Passes now on sale- you can visit all of the 2024 Season plus the rest of 2023! Thank you for complimenting our performers, and we hope to see you again soon!
撰写日期：2023年8月20日
此回复为企业代表所写的主观评论，并不代表 TripAdvisor LLC 的观点。
Patti M
16 条分享
2023年7月
Storyland has gotten much bigger since I was there with my children 30 years ago. Entry tickets I feel were reasonable but prices inside for everages were ridiculous. Really taking advantage of people charging 10 for flavored ice. Unfortunately many attractions were closed when we were there whih was disappointing.
撰写日期：2023年8月8日
此点评为 Tripadvisor 会员所写的主观评论，并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
Thank you for leaving us a review. So far this season we've normally had 18 of our 20 rides open for fun! We apologize if you felt that too many attractions were closed, and hope to see you back again sometime.
撰写日期：2023年8月13日
此回复为企业代表所写的主观评论，并不代表 TripAdvisor LLC 的观点。
Jessica M
2 条分享
2023年7月 • 家庭
We had such a great time at StoryLand this past weekend! Robin P was so helpful during our visit. She answered all of my questions, gave directions and was so nice! Great employees and such a fun park. Us adults had just as much fun as the kids! Thank you Robin and StoryLand for making our dreams come true! Absolute magical experience 💫❤️
撰写日期：2023年8月1日
此点评为 Tripadvisor 会员所写的主观评论，并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
Thank you for leaving us a wonderful review! We'll make sure Robin receives your compliment.
撰写日期：2023年8月4日
此回复为企业代表所写的主观评论，并不代表 TripAdvisor LLC 的观点。
Jessica M
1 条分享
2023年7月 • 家庭
Went with family on a weekday, no lines. Kids loved the shows and seeing the characters throughout the park. Great experience for family with younger children!
撰写日期：2023年7月31日
此点评为 Tripadvisor 会员所写的主观评论，并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
DNicole33
马萨诸塞波士顿12 条分享
Hello, Does anyone know much about the height requirements for the rides here? A lot of them say toddler with an adult. Would my 11 month old be ok to ride those with me? Thanks!
Josh B
缅因州38 条分享
11 months might be a bit young. Most rides were too big for my 2 year old. There are plenty of other things besides rides to do, but 11 months is probably too young for about 90% of the rides.
What foods are there for the princess character buffet dinner? Is it any good?
Connector795662
马萨诸塞Arlington14 条分享
STAY AWAY..not worth the money. We actually got our money back as well as 2 other families, that's how bad it was.
kjduncan2
康涅狄格Griswold
My husband, 3 year old daughter and I are excited to attend Storyland in August. We have our tickets purchased and I have seen mixed reviews about prices of items inside the park. How much do families typically spend? We want to plan ahead with spending money.
Thank you in advance!
Mark R
马萨诸塞Northbridge7 条分享
It was about $100 for the 3 of us to get in.Lunch was a salad, burger, fries and 2 pieces of pizza for around $50. If you want to buy drinks it's more.
Thank you for the help 😎 I'm driving 3 hrs to get there so I just want to know about the tickets so I can pay @ the gate & that's it no buying tickets for rides its a 1 fee
mesatraveler
亚利桑那梅萨990 条分享
Still a single admission for rides and shows
Hi I'm disabled & I can't go on the rides I'm just going for my grand babies do I have to pay to get in?? & how much does it cost for the kids to go on the rides they are 15/8/& 6 are there something like buy bracelets & they can on any rides all day its my 1st time& the website really doesn't tell me much HELP!!
C3650SCjimd
马萨诸塞诺伍德287 条分享
You will need to pay whether you go on the rides or not. A ticket gets you on all the rides. No bracelet. $31 a ticket ages 3 and up. You can go the day before starting at 3 p.m. for free if you are heading back the next day. Nice little perk. If you buy in advance online they do have more discounts the earlier you purchase them.
What is the fee cost?
Mary H
马萨诸塞布伦特里13 条分享
They have on tgeir website, ages 3 and over are about $31.00 each. They offer military discount if you have an ID. If you wait until 3pm to enter the park, you pay the $31.00, however you get in the next day, for free. We used to use this a lot. My son now works there, so things are different for us now. If you stay at local hotels, many of them offer "storyland packages" that may be worth it to check out. And you can bring in your own food/coolers if you want.
Story Land (Glen) - 旅游景点点评 - Tripadvisor
关于Story Land的常见问题
- Story Land的营业时间：
- 六 - 日 上午9:30 - 下午5:00
- Story Land附近的酒店：
- （0.27 公里）Spacious Linderhof Condo right across from Storyland! Near major ski areas !
- （0.29 公里）Convenient Townhouse plus Loft w/Free WiFi, Full Kitchen, Gas Fireplace, & More
- （0.47 公里）Condo Across from Story Land & 5 Mins to Attitash!
- （0.48 公里）Spacious home w/ fireplace, shared pool, and golf views & access - dog friendly!
- （0.62 公里）Yogi Bear's Jellystone Park Camp-Resort Glen Ellis, NH
- Story Land附近的餐厅：
- （0.63 公里）The Red Parka Steakhouse & Pub
- （0.41 公里）Linderhof Country Club
- （1.09 公里）The Sunrise Shack
- （0.62 公里）Vintage Baking Company
- （1.70 公里）White Mountain Cider Company
- Story Land附近的景点：
- （0.16 公里）Living Shores Aquarium
- （3.46 公里）Jackson Falls
- （2.46 公里）Nestlenook Estate & Resort Sleigh Rides
- （1.55 公里）Northeast Mountaineering - Day Tours
- （1.03 公里）Heavens Ski Shop