Hot Springs Resort and Spa
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在 5 公里范围内共找到 5 个地点
4.0
387 条点评
极佳
176
非常好
123
一般
51
较差
25
很糟糕
12
meryl18
卡罗莱纳州Asheboro2 条分享
2024年9月 • 好友
I am local and have been here many times. I had good experiences until the last 8 or 9 years. The manager under new ownership was cold, demanding and unhelpful. Yesterday was just awful! I was in a larger group of mostly local retirees that had reserved two tubs. The manager was unable or unwilling to tell us how to register. After a long confusing delay, a system was finally developed to get the process started (with the group leader registering everyone). Then, since almost no one knew to go outside to look for the changing booths , she started yelling "Everyone has to get out of here unless they're buying something! I can't concentrate!" The leader was so upset, she had to step outside before the process was complete. It was definitely NOT a relaxing or pleasant experience. I will not go back unless it changes ownership. I gave more than one star due to prior good experiences and the kindness of the rest of the staff, especially Rebecca.
撰写日期：2024年9月20日
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Donna S
乔治亚罗马79 条分享
2024年1月 • 夫妻情侣
We love to go here for the outdoor hot tubs. We did not stay at the resort but camped across the street and walked over for the hot tubs. They also sell their minerals to soak in at home.
撰写日期：2024年1月30日
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mj2019321
马萨诸塞Charlton14 条分享
My husband and I were staying in Asheville and were looking for things to do. I came across this and the reviews prompted me to give it a try. We decided to try it at the end of our stay as we worked our way back home to the Northeast.
We were very pleased with our experience we reserved the deluxe bath and arrived 15 mins early as directed. The check-in process was smooth, the facilities were well cared for and clean. We were then escorted to our private bath (#15). The view was great. The water was amazing. They had a small iron bistro set there. We saw deer at the rivers edge. Five minutes before our time was up someone knocked on the wall as they said they would. They indicated it was our signal to get out of the tub. We did promptly and the water started draining. The 5 mins was enough time to get dried off and dressed. Great experience no problems and would recommend to anyone passing through. It is worth the stop.
We were very pleased with our experience we reserved the deluxe bath and arrived 15 mins early as directed. The check-in process was smooth, the facilities were well cared for and clean. We were then escorted to our private bath (#15). The view was great. The water was amazing. They had a small iron bistro set there. We saw deer at the rivers edge. Five minutes before our time was up someone knocked on the wall as they said they would. They indicated it was our signal to get out of the tub. We did promptly and the water started draining. The 5 mins was enough time to get dried off and dressed. Great experience no problems and would recommend to anyone passing through. It is worth the stop.
撰写日期：2023年8月18日
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Janet D
4 条分享
2023年7月 • 好友
The RV campground needs a lot of work to feel like a “resort”. Dirt roads and campsites created lots of dust and mud, Huckleberry & sweet gum trees with debris falling on the camper, made for poor sleep and sticky purple mess on the camper and the entire campsite. Lots of bugs and poison ivy around the campsites and near the river. The campground facilities need to be updated and cleaned. Campsites should be raked of debris and trash. They could use a shelter for groups to meet. Better signage would be helpful to know where public access is to the river, and they need an attendant at the gate all week to avoid RVs from having to try to back up and get an access code from the main building. Be sure to read the waiver that you must sign and know that no refunds within two weeks of scheduled visit. We did the standard mineral bath, but the trees are overgrown, making the view difficult, no screens to keep the bugs out. They start draining the tub immediately five minutes before your hour is up while you’re still in it. No towel or shower available in this area but they did have a restroom and changing room in a separate building. Attendant at the tub was giving us instructions while she was walking uphill away from us facing the other direction. Town is within walking distance which is nice.
撰写日期：2023年7月31日
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Elizabeth E
2 条分享
2023年7月 • 夫妻情侣
We loved relaxing at Hot Springs. The atmosphere was serene and private, the tub spotless, and the water comfortably warm. It was a great low key way to relax after a hike.
撰写日期：2023年7月24日
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Melissa M
6 条分享
2022年9月
Our group stayed in a campsite on the French Broad River. The site was lovely and it was very relaxing listening to the river rapids while enjoying a campfire. We enjoyed a mineral bath in the evening which contributed even more to the relaxation. Our only complaint is that the bathrooms were quite distant from our campsite.
撰写日期：2022年9月12日
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BadgerTripper
威斯康星密尔沃基311 条分享
2022年7月
Let's start with the positive. This is a chance to lounge in mineral waters from a hot spring while being quite comfortable. You will have your own private hot tub with jets that is "piped" with water from Hot Springs NC. There are several different tiers of hot tubs, but all feature some type of screening to provide privacy while you "take the waters".
The water is not super hot (if you've been in hot springs out west they are much hotter) but does clearly have a dense mineral element. It was a relaxing and hopefully healthful experience.
We wanted to rent one of the higher cost units but they were all booked and we were fine with the basic unit. An hour was just about right for the soak, in fact a tiny bit long. The resort itself is exceptionally basic. There is a small main building where you pay and where you can book a massage for after your soak.
Then you go out to a small hut where the team manages people's time in the tubs. They clean each one out carefully after each soak and I was confident they were clean. The change facility on the other hand had a long way to go. The change stalls are tiny, kind of dirty and not attractively finished.
This was my wife's idea and she'd probably give it a four. I am glad I got to do something nice with her; but I would not have gone and I certainly wouldn't go again. After dipping in the waters at Boiling Spring (in the northern part of Yellowstone NP) this was kind of blasé. If you've never been in a hot spring this might be great.
The water is not super hot (if you've been in hot springs out west they are much hotter) but does clearly have a dense mineral element. It was a relaxing and hopefully healthful experience.
We wanted to rent one of the higher cost units but they were all booked and we were fine with the basic unit. An hour was just about right for the soak, in fact a tiny bit long. The resort itself is exceptionally basic. There is a small main building where you pay and where you can book a massage for after your soak.
Then you go out to a small hut where the team manages people's time in the tubs. They clean each one out carefully after each soak and I was confident they were clean. The change facility on the other hand had a long way to go. The change stalls are tiny, kind of dirty and not attractively finished.
This was my wife's idea and she'd probably give it a four. I am glad I got to do something nice with her; but I would not have gone and I certainly wouldn't go again. After dipping in the waters at Boiling Spring (in the northern part of Yellowstone NP) this was kind of blasé. If you've never been in a hot spring this might be great.
撰写日期：2022年8月3日
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Heather F
1 条分享
2022年7月
Just a few words to describe the experience. Amazing, delightful and lovely. Wonderful staff, beautiful setting-peaceful and relaxing. Definitely doing this again!
撰写日期：2022年7月21日
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Anonymous
2 条分享
2022年5月 • 独自旅游
Wish I could leave a zero. I just filled out yelp and and another and don't want to give the long one again. Ease check yelp. Room picture was not the room. Room is ugly. Staff was very rude and did not appear to know anything about the place. Maybe the cabins are better but our suite was just horrible and ugly. Again, terribly rude people who did not seem to know anyth8ng when we politely asked for help. No towels supplied at spa.
撰写日期：2022年5月8日
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azulenavarre
新墨西哥拉斯克鲁塞斯2 条分享
First off, I did not stay in the hotel. Whenever I come up to Asheville from Florida the first thing I like to do is hit the tubs. Last time I was up here there was a problem and they weren't open so I truly was looking forward to this trip. First off, I am not a "Karen." I understand that things happen beyond the control of staff and management but I do expect civility and customer service. We had reservations on a day when the entire town was under a power outage. No one's fault. No one called us, however to warn us. The man who greeted us gave a half hearted attempt to say that he called everyone but no. He did not. The power went out the night before and we got there at 3:45. Plenty of time. We asked if we could perhaps make a reservation for the next day and he said the Internet was down. I suggested he make a pencil and paper list. Got a snarky reply. So we got back into the car (we are lively ladies in our sixties) when a young couple showed up. Not only did he bend over backwards to be nice to them, he offered to try and fit them in later in the day. Well, let it slide, he is stressed. We came back an hour or so later and got the same run around and snarky treatment. There were many cars in the parking lot but I won't speculate as to why. The facilities are lovely and we will come back but I am hoping this review will bring a change in attitude towards customers.
撰写日期：2021年10月27日
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Personal preference of course, but I have done it in 90 degree heat. Just perhaps not the whole hour. They have misting jets above the tub for evaporative cooling.
撰写日期：2019年9月26日
Yes. We watched their speedy drain after each group and saw that they do not take any shortcuts in making sure the tub is immaculate for the next group. We were skeptical at first, but upon watching their routine, we felt very confident.
撰写日期：2018年12月15日
Didn't soak at all. No privacy and the "hot" tub was luke warm at best.
撰写日期：2019年8月29日
When you soak in the tub and want the message afterwards is included in the price or do you have different packages and services.Mone of the adds mention the prices or services, just tub prices.
撰写日期：2017年4月13日
Nothing is included. If I wanted a massage I would go to the other side of town, to the laughing heart lodge. U could call for an appointment.
撰写日期：2017年4月14日
You can call them or make reservations through their website. Enjoy your visit.
撰写日期：2016年12月31日
Any comments/reviews about the resort campground, particularly the RV area?
撰写日期：2016年10月24日
Same a above, drove through and looked nice, right along the river across from the spa, walk to town and store.
撰写日期：2016年10月24日
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