Hi cokecards, Thank you for your review and your comments. Please accept my apologies for the double charge on your debit card - we certainly will look into this situation in order to make the appropriate changes so this will not happen in the future. We are sorry to read that you feel that our attraction is overpriced. We do offer discounted tickets online and depending on your visit date and time you can get up to 35% off. We have also partnered with COSTCO for heavily discounted tickets. Thank you Rene G. General Manager

Dear Jeanette, Thank you for taking the time to write your review and rate our attraction. We are happy to read that you had a great time and enjoyed your visit. Rene G. General Manager

Thank you Catherine for taking the time to write your review and rate our attraction. We do appreciate your comments. We are constantly reviewing our price strategies and do offer discounted ticket prices for online bookings and we have also partnered with COSTCO for heavily discounted tickets. We did not read that you watched one of our 4-4D Movies or all of them - they are short movies and we show all 4 every day. Thank you again for your comments. Rene G General Manager

Hi DavidBarraza, Thank you for taking the time to write your review. We are thrilled to read that you had a great time. Thank you we do appreciate it. Rene G. General Manager

Hi ZapCa, Thank you so very much for taking the time to write your review and for the Brick-tacular rating. We appreciate your valuable feedback and are thrilled to read that you are having a lot of fun with your LEGO Fan. Yes the attraction is built for Families with children between 3-10. Sincerely, Rene G. General Manager

Hi torontogal60, Thank you for taking the time to write your review. Although we are very disappointed that we were not able to meet your expectations we do appreciate the valuable feedback. LEGOLAND Discovery Centre's are indoor LEGO Themed Playgrounds that caters to families with children between 3-10. The space is created for these families to spend quality time with the children. Discounted pricing is also available on our website if you buy the tickets at least 24 hours ahead of your visit and depending on the date and time. Sincerely, Rene G. General Manager

Hi Wanderlustig4ever, Thank you for taking the time to write your review. Although we are very disappointed that we were not able to meet your expectations we do appreciate the valuable feedback. LEGOLAND Discovery Centre's are indoor LEGO Themed Playgrounds that caters to families with children between 3-10. The space is created for these families to spend quality time with the children. Discounted pricing is also available on our website if you buy the tickets at least 24 hours ahead of your visit and depending on the date and time. Sincerely, Rene G. General Manager

Hi Courtney W. Thank you for taking the time to rate the attractions and for the detailed review and valuable feedback. We do appreciate it very much. We are happy to read that your 5 year old enjoyed the experience. All of the interactive displays are checked daily and we are sorry to read that they did not work for you during your visit. Our Facilities team is working relentlessly to keep all of the units working properly to ensure every guest has a great experience. The bricks in the attraction are completely replaced with new ones on a regular basis and between the complete switch they are washed and sanitized. The big soft bricks in the toddler area discoloring is not due to "filth" but due to the continuous washing and sanitizing. We also provide sanitizing stations throughout the attraction for our guests convenience. We are not sure if you were able to enjoy at least one of the 4 - 4D movies that we cycle through every day. We constantly keep changing the events that we offer so Annual Pass holders get a variety of activities with the events throughout the year - we are just getting ready for our "Brick or Treat" event featuring the new Hidden Side LEGO series. Sincerely, Rene G. General Manager

Hi Pam C, Thank you for the Brick-tacular rating and for taking the time to write your review. We appreciate your valuable feedback and we are thrilled to read that you had a fabulous day. Sincerely, Rene G. General Manager

Hi ava a, Thank you very much for taking the time to write your review and for the awesome rating. We are happy to read that the kids loved it very much and that you spend some great time at the attraction. Sincerely, Rene G. General Manager