Thanks for your feedback. Speedwell cavern (the one with the boat trip) is the same price as peak cavern. Research, as you mentioned in your feedback is important

I’m guessing 5 hours in a garden is better than a historical tour in cave to escape the rain is why we got 3 stars

What a shame you thought this wasn’t for you. Visiting one of the most popular tourist spots in the Peak District national park on a fair weather bank holiday weekend is always going to be busy. The car parks are for everyone not just the caverns. All our social media in the days ahead of holidays, offers travel and parking advice. The website descriptions are accurate on the terrain. The social media descriptions on the terrain are accurate. We are a cavern and a cave, of course it will be damp and wet. We have to be accurate. We have no steep steps. There are 15 very wide and long steps at a small incline with handrails. There are 6 small steps with a handrail further in the cave. The low section for 20m requires people to bend. It is neither exceptionally low or 30m. Again, website, social media, info posters at the cavern, along with pictures provide detailed info. Our gate info clearly says, if you are unsure of any aspect of the tour, please ask at the kiosk. As for the ropemaking…that is the whole point of the tour. The tour is the story of the ropemakers that lived in the cavern for 400 years. Ropemaking will feature prominently in our tours. If you have a hearing disability why did you not tell us, we would have made sure you were near to the guide and the guide would have looked at you directly. Caves are naturally dark places. Lighting is designed to showcase its natural elements. Overlighting the cavern would completely ruin the ambience of this historical ropemakers story. Thank you for your considered feedback which we have noted