Hi Mark, lovely to hear your feedback and we are delighted we have made six adults and four children happy. Clacton Pier is all about making memories for life. We also like to make these memories affordable so we are equally pleased you found it "unbelievable value for money." We really appreciate your comments and five stars and we look forward to welcoming you again soon.

Hello Miss Honest and thank you so much for your feedback and five stars which are really appreciated by all at Clacton Pier. You have kept your comments short and to the point but they are everything we like to hear. Glad you had a good time and lots of fun and hope to see you again soon.

Hi Gregory, very sorry to hear that. We are carrying out some work at the moment as the upkeep of the 150-year-old structure is a never ending process. We are also making a number of improvements on site. It is impossible to do all of this in the winter when we are less busy. We can assure you that a great deal of time and money is going into a number of projects - some of which have been completed over the past couple of years to help make the pier an all year round attraction. Thank you for your feedback.

Hi David, thank you for your feedback and we are sorry you did not have a good experience with us. The policy of one card per person is not about making money but it is because that is the way our system works. You did not have to spend a minimum of £10. All you had to do was to buy a card for £1 (which is refundable at the end of the day) and it could have been linked to the other card and you would been ok. Perhaps that was not explained properly to you and if that is the case we apologise. We do not have double tapping with one card and it should not have been possible last year. We would like to try and sort this matter out for you and as a gesture of goodwill are happy to do so if you email po@clactonpier.co.uk We appreciate you say you will not be coming back and obviously your decision to make but we would like the opportunity to resolve this matter with you.

Hi there, you are quite right that it can be busy in the school holidays and bank holidays which is how we like it! Glad you had a good time and enjoyed all our various attractions with the children. We do our best to provide something for all ages and tastes. We have recently heavily invested in new rides and other indoor facilities and we continue to up our offer for our customers. Thank you for the feedback and five stars. Hopefully see you again soon.

Hi NatePeanut, really appreciate your positive feedback, review and five stars. Our Big Day out Bands (£24.99 on the day, £19.99 in advance online) are meant to offer great value for money and give you the full Clacton Pier experience. Nine hours - wow! You certainly got your money's worth and we are glad you all enjoyed yourselves. Particularly appreciate the comment about staff which will be passed on. We do have plans which include more seats in the future. Come and see us again soon.

Hi Dan, sorry that your wallet took a bit of a hit but delighted that your kids had a great time! We have added a number of attractions in recent years which means we are truly an all year round attraction catering for all ages. Look forward to seeing you again soon.

Hi and thanks for your review and five stars. Nice to get feedback from a local resident who visits the pier regularly. We do try to cater for all ages and tastes and we are glad that you enjoy your visits. Hope to see you again soon.

Hi and thanks for the review, four stars and feedback. We are pleased that you and your family had a good time with us and you are quite right, the annual pass is fantastic value for money - especially if you visit on a regular basis. We appreciate the comments about our staff - it's always nice to receive positive feedback and this will be passed on to the team. We will also tell Lilly that she got a mention by name! Thanks again and hope to see you back again soon.

Hi Sarah, thank you very much for the five star review which we really appreciate. It is great to know that you enjoyed your first visit to Clacton and your children had a great time on the pier. It's good to hear all the family had fun as we try our best to cater for all ages. Hope you have a really good time when you come back in July - look forward to seeing you then.