Rock Up Whitelely

Rock Up Whitelely(费勒姆)

Rock Up Whitelely
4.5
上午9:00 - 下午7:00
星期一
上午9:00 - 下午8:00
星期二
上午9:00 - 下午8:00
星期三
上午9:00 - 下午8:00
星期四
上午9:00 - 下午8:00
星期五
上午9:00 - 下午8:00
星期六
上午9:00 - 下午9:00
星期日
上午9:00 - 下午7:00
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体验附近景点的最佳方式

区域
地址

4.5
281 条点评
极佳
161
非常好
73
一般
22
较差
11
很糟糕
14

Mae
英国Whiteley4 条分享
2022年4月 • 家庭
The staff are all very friendly. Was greeted nicely and directed to briefing room for a safety briefing. Very engaging video and staff. There is a good amount of climbing walls and a good range of different types. 55 minutes is perfect time as not sure I would have the energy to do much more. staff are encouraging and supportive.

The seating area is quite squished and there is not many seats available considering the amount in the session, however I understand it’s a small area so it’s the best they can do.

The cafe has a good selection but is a bit pricey.

Has a good soft play area and I love the new sensory items.

The staff seem well training and trustworthy. All equipment seems safe.

Amazing place for a family day out!! I also know they do autism and homeschooling sessions which I think is amazing.
撰写日期:2022年4月28日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 TripAdvisor LLC 的观点。

Em N
1 条分享
2021年12月 • 家庭
Climbing equipment good, but some staff were very rude and unhelpful. Unfair luck-of-the-draw system of four parent vests only per group meant that other kids/parents paying the same as us had the parents inside to help them,while our child, who was much more nervous than most, had to wait for staff at each climb and didn’t want to leave the wall nearest the edge so she could be near us (outside the barrier) for support. If more than four parents per session group wanted to go in, there should have been a system to ask parents to swap halfway through with other parents so that the kids could have a fair experience. Also the soft play was incredibly small and we weren’t aware it was recommended for ages 2-5, so very overpriced for what it was and compared to other play areas. A disappointing birthday overall!
撰写日期:2021年12月11日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 TripAdvisor LLC 的观点。

Lisa G
英国戈斯波特3 条分享
2020年12月 • 家庭
Brilliant visit today for under 5s climb, the staff member helping us was so attentive & was even setting stickers up the wall to encourage my little one. Stayed for another hour in the soft play & didn’t once feel rushed or like we had to leave (weekday morning so very quiet).
撰写日期:2020年12月2日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 TripAdvisor LLC 的观点。

Kirsty C
英国布里斯托尔3 条分享
2020年10月 • 家庭
I visited Rock Up today with my brother-in-law and niece. They did the climbing and I decided to sit in the cafe and have lunch and watch them climb. The only table left in the cafe was right by the exit of the soft play and there were kids constantly running past far too close breathing heavily, coughing and at one point a child sneezed right next to me. I’m not blaming the children - kids gets coughs and colds this time of year and they can’t help that, but with the pandemic there should be more in place to keep people away from each other. I had to get up and move and stand up with my plate of food and my coffee as there was nowhere to go where you could be socially distant from others. Tables are far too close together and there definitely should not be a table that close to where children are running in and out of soft play. They also seem to be short-staffed, which meant my table was not cleared before I sat down, so I had to do it myself. Then I wanted to wash my hands after touching other people’s stuff and there was no soap in the disabled toilet.

In my opinion, they are just trying to get as many people in as possible to make money and not considering the health and safety of their customers at all. Really not happy.
撰写日期:2020年10月31日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 TripAdvisor LLC 的观点。

Steph D
英国怀特岛41 条分享
2020年8月 • 家庭
We visited rock up whilst on holiday from the Isle of Wight
The kids 7,9 and 15 all were excited to try the different walls!
Staff were absolutely brilliant, extremely friendly and helpful.
We booked in advance with no problems online. We did arrive too early as online says 30 minutes beforehand but due to covid they now ask you to come for booked time. Not a problem as there were plenty shops to visit- something for all ages.
Free parking too! Although we went over (think it’s 4 hours free!) but only had to pay £2 for the whole day.
Adults can also climb but neither of us had booked. Definitely will next time!
Would highly recommend ROCK UP
撰写日期:2020年8月28日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 TripAdvisor LLC 的观点。

Mrsdiors
英国Waterlooville128 条分享
2020年8月 • 家庭
Tried to book the day before we wanted to go. Website had no way of booking the soft play. As we had a 7 year old and 3 year old we needed to book a climb and soft play. Tried to ring but no one ever answers. Left a message but no response. Tried to do a web response but wouldn’t let me complete and send.
Weirdly a while later I got an email saying soft play was open and a link on how to book so was able to book for both kids.
When we arrived I asked the duty manager why no one ever answers their phone. Apparently because they are too busy, so not sure why they have a phone number. He said he would chase up why no one answered my voicemail. Whilst I was in Rock Up I received a phone call about my voicemail. The lady didn’t want to know what my issue was.
The website said that the numbers were limited but there were as many people as usual on a busy day.
Saying all of that kids enjoyed themselves
撰写日期:2020年8月19日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 TripAdvisor LLC 的观点。

🌍FamilyTravels🛫
欧洲1,329 条分享
2020年8月 • 家庭
The service is horrendous.
We booked online for a 1300hrs for a family of 5. When we book we were asked to arrive about 15mins early for the safety brief. Like you do at nearly the places like, which is far enough.
We got there around 20 mins early. A member of staff didn't arrive to us untill 1315 and started putting harness on people. It was 1 member fo staff putting it on so it took a while. Then we had to watch the safety brief and checked the harness again. So after all this we didnt start to climb untill gone 1330hrs. Why was we there so early. We had a table booked for after as it was my daughters birthday. Half way through the climb I had to ring and change the timing of the table due to the very slow and behind system.
Our kids wanted my wife and I to climb also, during the safety brief, all parents were asked if they wanted to be a parent clipper. This way you can clip in your children to climb and not have to wait for a member of staff.
We said yes and then was told if your climbing you cant be a parent clipper. I really can't understand why. What difference does it make.
They really do need to get some AC in that building. The front of the building is all glass and when its hot, its like a green house inside. In a place like this where children are climbing, being active and the weather is hot. Its unbearable.
撰写日期:2020年8月14日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 TripAdvisor LLC 的观点。

Kim
16 条分享
2020年2月 • 家庭
We visited on a Thursday evening during term time with a 4 and 8 year old. We had previously tried to visit during half term but didn't realise that you could book online and found that they were fully booked. In hindsight I'm pleased we didn't get in during half term as it was very busy and feel this may have impacted our visit with waiting for certain walls.

The evening was quiet, 6 climbers in total on our session so all The kids could easily climb the walls they wanted without waiting. Being able to rig them up ourselves rather than waiting for the staff was great especially when they wanted to try different walls in quick succession. The staff were fantastic and really helpful, very personable and good with children.

Overall a really enjoyable visit and got a big thumbs up from our little people.
撰写日期:2020年2月28日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 TripAdvisor LLC 的观点。

TeacherJo
英国牛津3 条分享
2020年2月 • 家庭
This is our second visit. First time, I climbed with my 2 nephews. This time, they climbed and I was a ‘helper’, so I could be with them in the arena but didn’t have to climb.
Bit more expensive than usual as it is half term, but it kept them happy for an hour so it’s worth it.
Shops and restaurants near by.
撰写日期:2020年2月18日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 TripAdvisor LLC 的观点。

Female Nomad
英国Hampshire17 条分享
2020年1月
I came on the last Sunday of the Christmas/New Year holidays with my 8 and 5 year olds today. I haven’t been for just over a year, and I think the new policy of not allowing parents to take photos inside the arena is brilliant. I’m sure it’s the reason why the arena is a lot less crowded now. Last time I had trouble getting a blue vest to go inside to help my little one who needed me by her side. (We are here only for the older one. I wouldn’t have come here with a 5 year old). This time, almost all the parents stayed outside the arena to take photos. Much safer for the climbers.
撰写日期:2020年1月5日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 TripAdvisor LLC 的观点。

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关于Rock Up Whitelely的常见问题

Rock Up Whitelely的营业时间:
  • 日 - 日 上午9:00 - 下午7:00
  • 一 - 五 上午9:00 - 下午8:00
  • 六 - 六 上午9:00 - 下午9:00

Rock Up Whitelely附近的酒店: 在 Tripadvisor 上查看Rock Up Whitelely附近的所有酒店

Rock Up Whitelely附近的餐厅: 在 Tripadvisor 上查看Rock Up Whitelely附近的所有餐厅