Hergest Croft Gardens
Hergest Croft Gardens
4.5
自然与野生动物区花园景观步行区
上午11:00 - 下午4:30
星期一
上午11:00 - 下午4:30
星期二
上午11:00 - 下午4:30
星期三
上午11:00 - 下午4:30
星期四
上午11:00 - 下午4:30
星期五
上午11:00 - 下午4:30
星期六
上午11:00 - 下午4:30
星期日
上午11:00 - 下午4:30
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4.5
4.5 分,共 5 分215 条点评
极佳
122
非常好
66
一般
15
较差
10
很糟糕
2

Miami
21 条分享
2.0 分,共 5 分
2024年6月 • 家庭
On arrival, we were met with a completely unwelcoming woman at the reception desk who asked if we were going into the gardens. As we only wanted to use the cafe, she seemed very disappointed and said that we could only use a certain section of the cafe and NOT go outside. Later, when we needed a baby changing area, she again came across dismissive and blunt. It may be that she is naturally miserable, but she is in desperate need of some customer relations training. On a minor positive note, the coffee was good, but the food is a complete rip off. £8 for a sandwich with two slices of bread, minimal filling and 4 (yes4) crisps.
Plus they charge an extra 50p for a spoon full of salad, which must have cost them all of 5p to put on the plate. Total charge for 4 sandwiches and 4 coffees was an eyewatering £46. I'm sure that I will get the same response from their PR department as the previous person who had a similar experience, but obviously nothing has changed and probably never will. AVOID !!!
撰写日期:2024年6月21日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。

Geordieniel
法国Puget Theniers337 条分享
4.0 分,共 5 分
2024年6月 • 夫妻情侣
My wife and I had a day out at the gardens, worth the £8.50 each. Gardens are very well-maintained and have lots of different species to see. I would say the only down side is not rubbish bins through the Gardens, we had out dog with use and I had to carry the poo bag for most of the walk which took us 45mins. The only bin I found was at the reception at the main house. Apart from that worth a visit
撰写日期:2024年6月6日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。

Jean R
英国奥尔顿26 条分享
2.0 分,共 5 分
2024年6月 • 好友
Experience totally soured by awful women on reception, she is clearly in wrong job. Not only were her customer skills wanting but she was aggressive and rude. After that none of us were really in the mood to enjoy the gardens. I felt gardens overpriced but realise this was probably due to experience with the dragon on reception.
撰写日期:2024年6月4日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
Hello Jane Thank you for taking the time to submit a review. Feedback both positive and negative are vital if we are to maintain the highest possible standards of customer service. I was genuinely concerned to learn of your experience at reception during your visit. May I kindly ask you to send me an email to austyn.hallworth@hergest.co.uk stating the time and date of your visit so that we may investigate this serious lapse in customer service. Thank you.
撰写日期:2024年6月11日
此回复为企业代表所写的主观评论,并不代表 TripAdvisor LLC 的观点。

deepaul65
英国斯托克波特10 条分享
3.0 分,共 5 分
2024年4月 • 好友
A lovely garden, excellent guide. Poor food in restaurant. They were not set up for a coach party and I feel they should have been prepared. My brie and cranberry toastie consisted of non existent brie and a teaspoon of cranberry in between 2 slices of thin brown sandwich bread. Not impressed with food and cost.... Definitely need to improve. Gardens lovely though
撰写日期:2024年4月25日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。

Christopher B
5 条分享
5.0 分,共 5 分
2023年9月 • 夫妻情侣
We were pleasantly surprised by how expansive the gardens are, had a wonderful time discovering all of the different areas. After a very helpful introduction by the gentleman on the ticket desk, we followed the suggested route and don't think we missed anything, allow plenty of time. There is a wide range of types of garden and woodland spaces, including some rare and unusual trees and shrubs. The tearoom was perfectly adequate with very friendly staff.
撰写日期:2023年9月26日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。

Allhop
51 条分享
5.0 分,共 5 分
2022年9月 • 夫妻情侣
Beautiful. The gardens are stunning! Lovely walk over the fields to a stream, so quiet. The garden has plants for sale too and all good quality. The tea rooms are amazing, hubby had the brunch, I had coffee cake and a cuppa. The cake was the best I've ever tasted. Will definitely be back!
撰写日期:2023年7月16日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。

jane j
英国Dursley164 条分享
5.0 分,共 5 分
2023年7月
Our second visit here, although the first was pre-Covid and some time ago. The gardens are lovely - especially loved the rockery area as I'm a sucker for ferns and hostas. This time we did the full walk across to, and around the woods which are beautiful and would be lovely on a hot day. We are determined to come back early next year to see the rhododendrons! Didn't try the tea room, but the plants for sale were very healthy and reasonably priced.
撰写日期:2023年7月10日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。

Catherine N
6 条分享
5.0 分,共 5 分
2023年6月 • 夫妻情侣
Beautiful gardens and woods. Staff lovely, nice tea room. Well worth a visit and lovely way to spend 2 or 3 hours. In a beautiful area.
撰写日期:2023年6月15日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。

Susan D
23 条分享
5.0 分,共 5 分
2023年4月 • 家庭
Beautiful gardens and so many varieties of plants. Lovely walks. The cafe serves good reasonably priced food.
撰写日期:2023年6月4日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。

Chipmonk
英国15 条分享
2.0 分,共 5 分
2023年3月 • 好友
Strange place really as it appears initially a friendly place however some staff are quite abrupt and certainly not customer focused.
The cafe food is ok but basic choice and some items are quite poor, coffee isn't that good and not made well.
Whatever you don't do is use the disabled facility if you don't use a wheelchair as you will get shouted out! Even if you do have mobility issues and can not walk all the way to the outside facility some distance from the cafe.
撰写日期:2023年5月30日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。

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