Hever Castle & Gardens
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歇业至 2023年2月8日

Hever Castle & Gardens

Hever Castle & Gardens
4.5
地点与地标 • 城堡 • 历史博物馆
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暂停营业歇业至 Feb 8, 2023
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4.5
3,763 条点评
极佳
2,597
非常好
892
一般
167
较差
62
很糟糕
45

Travel_addict13_10
Australia652 条分享
2023年1月 • 家庭
The castle has the potential to be very interesting. Being the family home of the Boleyns, it is possible that the audio could have enlightened us with some interesting historical information but to our surprise and disappointment the audio is not offered during the Christmas season. No reason given. Surely there are many like us who are visiting the country and would like to explore the history, not just view a large Christmas decoration. (Some rooms had more Christmas trees than furniture!) If you are able to visit at a different time, I would recommend it. The grounds are just beautiful and well worth a wander around. The military museum is an added area of interest and reasonably well done although from a very limited perspective. Military contributions from other parts of the world eg ANZACS were skimmed over very quickly. The owls were beautiful but there was no written information that would reassure us that they were not living their whole lives in a rather small cage. Presumably they have a large enclosure elsewhere. Caged animals are of concern. I would recommend a visit to the castle but avoid the theme times. There are no doubt drawcards for those with children who live nearby and enjoy the changing themes and can visit regularly.
撰写日期:2023年1月5日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
Thank you for taking the time to feedback on your experience. We were happy to hear that you enjoyed the grounds during your visit. However, I was sorry to hear that you were left disappointed by the removal of multimedia guides from the castle. This has been our operational choice for many years and is directly linked to the focus upon the festive season, the installation of a number of trees, creation of general seasonal ambiance and the sheer number of visitors we welcome through the Castle doors. We do advise visitors of the removal of the guides, this can be found on our website. The team who work within the castle have exemplary knowledge of the history of the space and the people who have lived there, we encourage visitors to ask any questions they have, at any time of the year but particularly at Christmas. Our Owl encounters were provided by Willow’s Birds of Prey, the welfare of their birds being of the upmost importance. The aviaries on site were made specifically for the Owls, and in line with Animal Rights requirements.
撰写日期:2023年1月23日
此回复为企业代表所写的主观评论,并不代表 TripAdvisor LLC 的观点。

MarieLMB80
11 条分享
2022年12月 • 家庭
My family of 4 (2 adults and 2 young children) have visited Hever Castle so many times that we finally decided to become annual members despite living over an hour away.

We have never had a disappointing visit. The staff are always so friendly, the play area is vast and keeps the children entertained for ages and the grounds are beautiful.

Hever castle events are always good (Christmas, Halloween, Easter and Summer Holidays) and they are all included within your entrance price.

Even on non event days there is so much to do, castle, grounds, lake walk, boat trip on the late (summer), water maze, playgrounds.

Highly recommend
撰写日期:2023年1月2日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
Thank you for your lovely review Marie, we are delighted to hear how much enjoy visiting us and we look forward to welcoming you back again soon!
撰写日期:2023年1月3日
此回复为企业代表所写的主观评论,并不代表 TripAdvisor LLC 的观点。

lady_britts
英国Bexley1,226 条分享
2022年12月
We've been to the beautiful Hever Castle a few times and was really looking forward to visiting the light show there for Christmas. We got there for our allocated time slot and although the drive through the winding lane towards the car park was a challenge (putting it mildly) it wasn't as chaotic as I had expected and I managed to park up quickly. Our first stop was to the beautiful but very chilly Huskies then we walked through a stunning space walk surrounding you with things from the Cosmos on our way to the castle. The lights were beautiful and they all worked together to form an incredible display. Then suddenly the castle covered in lights is just there standing in front of you, looking incredible. If I'm honest, I was expecting more rides as there was only the big wheel and a carousel, so having bought a load of tickets we ended up giving most of ours away and only used the big wheel once. Also, unfortunately the food very quickly ran out at the BBQ stand by 6pm, which was again disappointing after having spent already a rather lot of money. But on the up side, the castle itself was stunning, the lights and gardens were beautiful and probably the highlight of the visit. And my very first ride on a ferris wheel was a great one!
撰写日期:2022年12月27日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
Thank you for taking the time to feedback on your experience. Your description of the lights is a wonderful reflection of the atmosphere we worked so hard to create and has been fed back to the teams involved. We were sorry to hear that you were disappointed with the fairground rides – the website did provide details of what would be onsite for the duration of the event (gallopers, big wheel and hook a duck) however I shall ensure the Visitor Engagement team are aware. During peak operation there are unfortunately occasions where food options run out. As such, our catering provider ensures that there are multiple outlets available, including the Moat Café, Pavilion Café and concession stands to cope with demand. We do hope that you were redirected to these offers in light of the BBQ closing.
撰写日期:2023年1月23日
此回复为企业代表所写的主观评论,并不代表 TripAdvisor LLC 的观点。

CColumbus
佛罗里达杰克逊维尔615 条分享
2022年12月 • 夫妻情侣
A very pretty Castle that was home to Anne Boleyn Small compared to most other Castles but nonetheless a great place to visit. I enjoyed my visit it’s a little less walking 👍
撰写日期:2022年12月26日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
We are so glad to hear you enjoyed your visit and hope to see you again soon!
撰写日期:2023年1月3日
此回复为企业代表所写的主观评论,并不代表 TripAdvisor LLC 的观点。

Hoppityskip
英国艾塞克斯13,554 条分享
2022年12月 • 夫妻情侣
Visited to see the lights, what a great collection of obvious hard work to create a lovely light show and accompanying entertainment
撰写日期:2022年12月24日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
Thank you for your lovely feedback, we are delighted to hear that you enjoyed your experience with us.
撰写日期:2023年1月3日
此回复为企业代表所写的主观评论,并不代表 TripAdvisor LLC 的观点。

Sasha E
2 条分享
2022年12月 • 夫妻情侣
Very disappointing! We had been so looking forward to this. We visited on 18th December and felt it was such a let down. Parking was a bit chaotic, as a previous review has mentioned, and the carpark itself was like an ice skating rink and had obviously not been gritted. The lights they did have were quite spread around the gardens and lake and were somewhat disappointing. There was a strange space themed light display in the forest walk, which had absolutely nothing to do with Christmas. The barbecue stand ran out of burgers and the carousel and stalls in front of the castle were very overpriced (£10 for 12 mini doughnuts) and did detract somewhat from the castle itself, which was decorated beautifully inside. We felt it was a bit of a missed opportunity, especially given that the tickets cost £50 for the two of us! All in all, very disappointing and we certainly won’t be going back again next year.
撰写日期:2022年12月23日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
Thank you for taking the time to feedback on your experience. We were sorry to hear you were disappointed by your visit. Unlike similar attractions, our lighting experience is free flow, encouraging visitors to immerse themselves within the environment at their own pace, prioritising what is most important to them at the time. There were various interactive installations, including our spacewalk, that were brought to life when visitors pressed the highlighted buttons. Indeed, we were proud to offer our visitors 3 kilometres of lighting on site, our Festive Forest Trail (a unique concept that was written, illustrated, designed and handmade by our Design Manager), character actors, owl encounters, huskie encounters and Castle as part of their entry ticket – with no additional charge for parking.
撰写日期:2023年1月23日
此回复为企业代表所写的主观评论,并不代表 TripAdvisor LLC 的观点。

louie_wins
63 条分享
2022年12月 • 家庭
Positives;
1. The actual Santa was convincing

2. The suited forest creature staff walking around were excellent with the children

Negatives;
1. The grotto - in and out within 10 minutes, closer to 5 minutes! The experience is the most expensive but most unimpressive we’ve ever been to. No workshop, no making anything, no music, no drawing, no ride, no photographer - not even a bench for the kids to sit in front of Santa for a photo! Really quick, in a dark, dirty tent and sadly underwhelming

2. £160 for tickets, food, rides - really expected more the price

3. Funfair was two rides and a game, very busy and again done in minutes.

4. The castle we thought was going to be a decorated wonderland - something spectacular. It was in fact 3 rooms with a Christmas tree in each. Again done in minutes with nothing to hold the interest of a child
撰写日期:2022年12月22日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
Thank you for taking the time to feedback on your experience. We were sorry to hear you were dissatisfied with the time you spent in the Grotto and have fed this back to the team who operate the space. The tent is carefully dressed by our team, including 50 real snowed Christmas trees, North Pole tableaux’s, a full sized sleigh with replica reindeer and hand constructed toy workshop. Father Christmas himself is positioned in a dressed cabin style environment. We were disappointed to hear we did not meet your expectations on this occasion. The Castle is dressed with a real 13ft Christmas Tree within the inner hall, and a further 25 Christmas Trees across three floors. Our prices are benchmarked against similar events, which we set at a similar price point, this includes the cost of tokens to ride the vintage Gallopers, Big Wheel and Hook a Duck.
撰写日期:2023年1月16日
此回复为企业代表所写的主观评论,并不代表 TripAdvisor LLC 的观点。

Mightywhite7459
英国法纳姆54 条分享
2022年12月 • 家庭
I attended the Christmas experience at Hever which was really good and interesting. Very seasonal and festive.
My only criticism is that their was a severe lack of tables in the Moat Restaurant. It was a wet and cold day and not enough indoor tables for the volume of people
撰写日期:2022年12月22日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
Thank you for your feedback, we are so glad to hear how much you enjoyed your visit with us this Christmas. Your feedback regarding the Moat restaurant has been passed along to the team. We hope to see you again soon.
撰写日期:2022年12月23日
此回复为企业代表所写的主观评论,并不代表 TripAdvisor LLC 的观点。

Holly T
英国Frimley Green2 条分享
2022年8月 • 独自旅游
Took a wander around the castle and grounds during summer and it was so lovely. The audio guide was great to listen along too and could listen to more snippets of expert information if you wanted too
撰写日期:2022年12月21日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
Thank you! Glad to hear you enjoyed your visit, we hope to see you again soon.
撰写日期:2022年12月22日
此回复为企业代表所写的主观评论,并不代表 TripAdvisor LLC 的观点。

Derek U
英国Sevenoaks6 条分享
2022年12月 • 家庭
We have visited lots of Christmas light shows over the years but this was truly spectacular. We had 3 teenage boys with us and they were impressed as well.
撰写日期:2022年12月20日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
That is wonderful to hear, thank you! So glad to hear you all enjoyed your visit with us and we hope to see you again soon.
撰写日期:2022年12月21日
此回复为企业代表所写的主观评论,并不代表 TripAdvisor LLC 的观点。

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