Baker Street Escapes

Baker Street Escapes(俄克拉何马城)

Baker Street Escapes
4.5
下午12:00 - 下午10:30
星期二
下午5:00 - 下午10:30
星期三
下午5:00 - 下午10:30
星期四
下午5:00 - 下午10:30
星期五
下午5:00 - 下午10:30
星期六
下午12:00 - 下午10:30
星期日
下午12:00 - 下午10:30
相关信息
建议时长
1-2 小时
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区域
地址
1004 N Hudson Ave Suite 104, 俄克拉何马城, OK
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附近的最佳景点
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4.5
15 条点评
极佳
14
非常好
0
一般
0
较差
0
很糟糕
1

Jeffrey Rattray
1 条分享
Great game, Bad Gamemaster
2021年10月
Bottom Line Up Front:

Price: 5/5
Larger Company Experience: 5/5
Room Theming: 4/5
Room Story: 4/5
GameMaster: 0/5

Great puzzles and theming but had experience ruined by isolated bad experience with gamemaster; Definitely worth at least trying

My wife and I were looking forward to a trip to the hound as part of our 1 year wedding anniversary weekend because we both enjoy escape rooms and sherlock holmes. Before scheduling, I called to make sure we could book a private room and had a wonderful conversation with the employee who answered the phone. They answered all of our questions and we were very excited to do the room (and we thought the pricing for the room was very fair!)

Unfortunately, shortly after we arrived on-site, our experience took a turn for the worse. We entered the facility and waited for a few minutes while we watched the previous group exit. As they were leaving, one of the gamemasters had to follow them and retrieve one of the keys to the game. (This didn't directly hamper our experience, at all. But I think it may have caused the Baker Street team some stress that was part of the cause for our poor experience)

Once the game was ready for us, our gamemaster walked out to grab us to begin the game. We didn't feel welcomed by him at all. I have no expectations that I'm going to be great friends or engage in 15 minutes of small talk with every gamemaster I work with but I am a firm believer that a gamemaster can make a positive difference with their professional demeanor. At least making guests of the establishment feel welcomed, and asking about their experience can help the gamemaster to tailor the introduction and hints to an appropriate level for the group. He didn't ask about previous experience, confirm our names or introduce himself. The extent of our exchange outside the room was him walking up, saying "Ready? C'mon", starting the video, and answering one question I asked regarding single-use keys / puzzles.

Once we entered the room, he aggressively made a point (no fewer than 5 times) admonishing us not to pocket keys or to take them out of the room. I would absolutely understand making a polite reference to not absentmindedly put a puzzle or key in our pocket, especially given the events before our game. But this discussion went beyond. The frequency and tone almost gave the impression that he viewed us as either two criminals intent on actively stealing the puzzles or as a group of children. He then went on to briefly describe the timer and hint system and then footstomp that we would receive up to but ABSOLUTELY no more than 3 hints and that under no circumstances would he speak verbally to us; only through the computer. There was no discernible theming to this policy; so I'm not sure if it's a technical limitation or a company policy. And he finished out with a "This is one of our hardest rooms so you probably won't complete it with only two people", walked out and immediately started the room and the clock.

We began to solve the room and were well into the second room, having completed about half of the puzzles before even considering a hint. When we asked for a hint, time was paused while he typed out the hint. (which we greatly appreciated). When the hint appeared after about 30 to 90 seconds, it was extraordinarily vague and didn't directly relate to the problem we had asked about. The hint was something along the lines of "The must match the ". After we got the hint, my wife and I spent 7 more minutes looking around for the and found 3 statues (not part of any puzzles) each facing different directions. We asked for clarification and didn't receive any messages (verbal or written) from our gamemaster. We eventually guessed that the which featured a needed to be added to the puzzle in the same orientation from which they were picked up. Unfortunately, we hadn't noticed their orientation when we were finding puzzle pieces. Eventually we completed the puzzle through some lucky puzzle adjustment.

Our second hint wasn't even related to the specific puzzle we asked about. It related to a puzzle we had already solved and the timer was not paused for the second time so we wasted about 2 minutes waiting for the hint to pop up only for it to be useless. We again tried to clarify and again received no response so we had essentially written off the hint system altogether.

But we tried again on the final puzzle with 4 minutes remaining. We didn't realize that we hadn't completed one of the preceding puzzles and were trying to complete the final puzzle with flawed information. After asking for a hint about that puzzle and watching another 2 minutes tick off the clock while we awaited a hint, we received something along the lines of "What you're doing is wrong. Continued incorrect attempts incur a time penalty off the room time" with no direction or nudge towards the puzzle we had missed and a fact about incorrect combinations that should have been addressed before even starting the room. Something like "Be careful about incorrect combinations, they can incur a time penalty" that wouldn't spoil the puzzles but would give players a heads up. We spent our final 2 minutes watching the time tick off the clock and didn't complete the room.

Exactly when the time ticked from 2 seconds to 1 second, the door flew open, our gamemaster entered and said "You didn't finish. Did you take any keys? Let me check to make sure I have everything to reset the room and then you can leave". He didn't say "Good job, you got so close!" or "Do you have any questions about the puzzles?" or ask if we wanted to take a picture. He reminded us of our failure, lightly accused us of key theft, and ignored us while he foraged for puzzle pieces. I had to respectfully ask twice to have him walk us through the last puzzle. He did, gave a half-hearted "you almost had it" and then went back to reassembling the room. After 3 minutes more of waiting, he declared "ok, I have all the keys, you can go". Again, there was no "thank you for coming", "come again", or "I hope you enjoyed the room". Just an all clear to leave the premises once it had been proven that we weren't thieves.

This was without a doubt, the worst game master experience I've ever had of the 40 different escape games I've played.

All that said; The puzzles were generally excellent both in mental problem solving and technology/enjoyment to perform. I thought the theming and story of the room was quite good.

The Room and design elements are better than 55% of rooms that I have done and this could have been one of my favorite escape experiences. But the personal elements made it the second worst I've ever participated in and it was absolutely the worst that my wife has participated in. This seems like an isolated incident because we had an excellent customer service experience before arriving on-site, but it was 75 minutes of bad compared to 5 minutes of great over the phone.

There was also no pen and paper in the room.

This is a very solid business and room that was ruined by a bad customer service experience.
撰写日期:2021年11月19日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 TripAdvisor LLC 的观点。

Mom of 2 in OKC
1 条分享
Great Escape Rooms
2020年2月 • 家庭
Very fun, challenging escape room experience!! My daughter has come here with friends to celebrate her 16th & 17th birthdays.
撰写日期:2020年2月17日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 TripAdvisor LLC 的观点。

Royal M
3 条分享
Daughter's 16th Birthday!!
2020年2月 • 家庭
So worth it. They had a blast, they guy who helped us was awesome, we failed but it was our first one.
撰写日期:2020年2月8日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 TripAdvisor LLC 的观点。

ddecamp
36 条分享
Loved the multiple rooms
2019年12月 • 家庭
Our family is a bunch of escape room junkies, and this was one of our favorite escape room experiences. We did the dragon adventure and were impressed by the creativity throughout the adventure. Wish we would have had time to do another room at Baker Street Escapes - great staff and creative rooms!
撰写日期:2019年11月30日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 TripAdvisor LLC 的观点。

Nicole F
New Orleans, United States5 条分享
Epic Escape Room Experience
2019年11月
The staff was polite and professional. They offer several rooms to choose from and seasonal themes as well (e.g. Christmas scenes). Once all of our party arrived, we had the most exciting time of our lives. Great time for Queen Bonding and they offer an amazing military discount:)
撰写日期:2019年11月27日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 TripAdvisor LLC 的观点。

Ashley R
1 条分享
Awesome Escape Room
2019年7月 • 好友
Such a fun experience! We loved how thought out it was and designed with so many details! We didn’t quite make it out, but Andrew was an awesome host!
撰写日期:2019年7月16日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 TripAdvisor LLC 的观点。

James Sanderson
1 条分享
Amazing Escape Room
2019年6月 • 家庭
Baker street escape room had one if the best Escape rooms I have been to, Andrew made the experience even better with how interactive he was with the whole group. All of us will definitely be coming back to try out the other rooms.
撰写日期:2019年6月24日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 TripAdvisor LLC 的观点。

Liesel
1 条分享
Baker Street Escape Room
2019年6月 • 家庭
This was an amazing experience. A perfect fun night with friends. Andrew was a great host! I for sure will be back to do the other rooms!
撰写日期:2019年6月24日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 TripAdvisor LLC 的观点。

Sherry K
10 条分享
By Far the Best Escape I've Been to!
2018年9月 • 好友
Went there for my birthday with some friends--it was without a doubt the best escape room experience we have had. We have been to quite a few in the metro, and Baker Street Escapes blew our minds. We are all Sherlock fanatics, but were pleased that the room we did would be fun to anyone even if they aren't into Sherlock. There were lots of awesome references that Sherlock fans will love, though!
撰写日期:2018年11月13日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 TripAdvisor LLC 的观点。

berkleynknight
俄克拉何马州俄克拉何马城1 条分享
The Study in Yellow- aka AWESOME
2018年7月 • 好友
A few of my friends and I did the Study in Yellow escape room and it was so fun! Unlike any place we had done an escape room at, this place was awesome because the workers actually interacted with you which made the experience much more fun. We were given three clues but he still talked to us through the screen making jokes about what we were doing and he could hear us through the wall and would talk to us. He made it much more fun. We didn’t escape the room, but we came very close. We had an amazing time and even plan to go back either tonight or tomorrow to try the Sherlock game. I highly recommend this place!
撰写日期:2018年7月25日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 TripAdvisor LLC 的观点。

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