Firelake Grand Casino

Firelake Grand Casino(Shawnee)

Firelake Grand Casino
3.5

3.5
166 条点评
极佳
39
非常好
54
一般
28
较差
18
很糟糕
27

David J
1 条分享
Terrible customer service
2021年9月
I live 1.5 hours round trip from the casino. I had accidentally pulled my credit card out of my pocket while removing yet another $100 bill in put in their unbelievably tight machines. I called the the casino when i realized it was missing to see if it had been found and it had. Short version, I had given myself 45 mins at the casino before I had to leave for work. I asked several times for help and when the 45 minutes where up I still had not received my card nor had and I had to drive 45 minutes back empty handed. I would recommend going to one of the smaller casino's in the area where you have a better chance to win and some amount of customer service.
撰写日期:2021年9月25日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 TripAdvisor LLC 的观点。

Visit
2020年1月 • 夫妻情侣
I have noticed that their are a lot of whites that are winning most or all Jackpots at this Casino. I've been going for many years now and I have yet to win any JACKPOT of any kind. I can ply high or low and I still have not won. I also have noticed that the security guards walk around to much especially if their is a black person winning any amounts of money. They walk around and stand and watch our machines yo see how much we take in. Then they call ahead and have the machines to be turned off so that the Black person on that machine will not hit a large amounts of money. We come out to enjoy playing and winning just like the white folks do. But the white folks are the only ones that is getting any enjoyment in playing. Firelake Casino Employees are a nustances and you can't really enjoy your slots. A black person can play a machine for hours and not hit anything. And as soon as the black person gets off the machine and a white person gets on there all of a sudden the machine starts hitting. It's really not fair to us Blacks to keep taking our hard earned money to firelake casino and not even enjoy the chance to play and have a great time. Machines are too tight and the service is very very dissatisfactory. The security guards should not be walking around as much as they do a d that they should have a main station where they should stand away from the players and the machines. Even the cleanup crew is annoying. The bathrooms stink and is not being cleaned very well. Firelake Casino use to be a great and enjoyable place to be now it's old cheap and not fun anymore to go for great entertainment.

Tired of Being Taken!
撰写日期:2020年1月25日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 TripAdvisor LLC 的观点。

Concerned C
俄克拉何马州俄克拉何马城1 条分享
Paid Hotel
I lost $2300 in 5hrs of being here on a Friday night.12/13/19 This place is a total rip off. You have a better chance of winning anywhere else. They paid for my Hotel stay for 1 night and drained me dry again. This place is a joke. $500 is the max and 3 machines hits jackpot.
Do not come here. I played penny machines, 5cent and 10 cent and Shark Week and The Walking Dead. I played Sex and the City and the Big Colossal game and lost my money. Do NOT COME HERE
撰写日期:2019年12月14日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 TripAdvisor LLC 的观点。

Michael S
13 条分享
Typical money melter
2019年11月 • 夫妻情侣
Great place if you like to watch your money melt like snow in July, but then again there all about that way, that's why you see them popping up all over Oklahoma like mushrooms, but people keep feeding them, the illusion of winning keeps there pockets full, it's much cheaper to play the same slots on your phone for free, or for a nominal charge for credits you'll save bunches of money
撰写日期:2019年11月8日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 TripAdvisor LLC 的观点。

Kenna M
堪萨斯Liberal61 条分享
Weekend trip
2019年9月 • 夫妻情侣
Smaller casino didn't win but very nice . Have alot of the nice slots which we like to play. Didn't spend much time there. Very friendly people
撰写日期:2019年9月29日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 TripAdvisor LLC 的观点。

PSBurton
Shawnee7 条分享
just another pretty building
2019年8月
The casino deals with federal, state and Indian Gaming Commission rules, but the upshot is an "ante" on table games most of the time. Do not play. On the days the casino is allowed to pay the "ante" itself, the $5 blackjack has good odds and excellent dealers. The players' club has frequent promotions (paid by those weird rules mentioned before). The restaurants are mostly overpriced but varied. The video poker is limited and all short-pay, but not as bad as at other Indian casinos.
撰写日期:2019年8月13日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 TripAdvisor LLC 的观点。

OklahomaGma5
俄克拉何马州Choctaw79 条分享
Needs refinement
2019年8月 • 独自旅游
I visit this casino almost weekly. The breakfast buffet has not changed in years though it offers a variety of typical breakfast items. The slots seem to have tightened up over time. If you have a slot machine problem it's a hassle to find someone to help. They do have a good variety of games and a non smoking area.
撰写日期:2019年8月5日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 TripAdvisor LLC 的观点。

Ruth G
俄克拉何马州Shawnee28 条分享
Las Vegas Atmosphere
2018年8月 • 夫妻情侣
I've only gambled here on my signup free play. It was a lot of fun for free. There are lots of eating options and when I was there they had free ice cream. Lots of Oklahoma Casinos lack the Vegas atmosphere but Firelake Grand is very nice and provides a nice break. Easy access off I-40
撰写日期:2019年7月2日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 TripAdvisor LLC 的观点。

Edward M
明尼苏达明尼阿波利斯20 条分享
First part of the journey.
2019年6月 • 夫妻情侣
Man we should never have left. Shawnee is such an awesome place. The folks at this place are folks. The rooms are always spotless. They keep the slots open and playable. There are jackpots that pay. Great food. Etc. Stay here for sure again and again.

E. La’ ree
撰写日期:2019年6月21日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 TripAdvisor LLC 的观点。

Furyhorn
德克萨斯州圣安东尼奥市247 条分享
Not for kids or healthy folks
2019年5月 • 家庭
Immediately upon walking in, you are hit with the overpowering smell of cigarette smoke. Being a former smoker, I understand why its annoying. Having to walk past people smoking and coughing, not a welcome site. Think 28 Days Later bad. The layout is a bit challenging with kids, had to take a scenic route to get to a dining area. After everything, we just could not be enticed to stay. We departed and found smokeless dining elsewhere.
撰写日期:2019年5月30日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 TripAdvisor LLC 的观点。

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