So glad you enjoyed the store! Come visit us next time you're at in Eugene!

Okay duckfantwo, Yes, it was probably me “berating” people as you say! I prefer to think of it as being extremely clear about what I’m looking for. And yes I know I can bark. My standards are high and I want everything just so. Please know I’m working on reining it in and sorry it upset you. Thanks for the feedback. Jewel Murphy Owner

Dear Buffalo Heart – First off, I want you to know that we believe ALL customers regardless of race, ethnicity, gender, or financial status are entitled to a lovely shopping experience at Passionflower. I am sorry yours was less than stellar. Please know I expect all my employees to offer customers the opportunity to put their bags down as a courtesy. I’m not sure why you think offering this courtesy is a bad thing. And frankly, it’s in our interest to have all our customers with their hands free so they can pick up and touch things (and hopefully want to buy them). If I asked your husband , “Did he want to put his plants down”, it was probably because I saw him struggling to look at product and hold his goods at the same time. And if the shop girls didn’t offer this service to everyone in the store, it wasn’t that your husband was being singled out, it was that they weren’t doing their job with other customers. Hopefully, you will understand that my people are trained to offer all shoppers the opportunity to put bags and groceries down while they shop. It’s not personal You and your husband were definitely not being discriminated against. But I am very, very sorry that you felt that way. Thanks for the feedback as I’m hoping it will help us offer an even better experience to everyone who crosses our threshold. Please come back as we’d love to serve you again. Jewel Murphy Owner