Breakers Surf School
Breakers Surf School
上午9:00 - 下午6:00
上午9:00 - 下午6:00
上午9:00 - 下午6:00
上午9:00 - 下午6:00
上午9:00 - 下午6:00
上午9:00 - 下午6:00
上午9:00 - 下午6:00
上午9:00 - 下午6:00

102 条点评

Framlingham, England, United Kingdom7 条分享
Tom and the team at Breakers are a lovely bunch and great at what they do. This is the fourth summer our child has surfed with them (via the Kids' Club) and this year we added a couple of private lessons for ourselves too. Having body-boarded for a few years, surfing was brilliant fun. Tom, Tristan, Hank and all of the coaches are totally focused on everyone enjoying themselves and giving positive, encouraging feedback. I can't recommend them highly enough.

When booking or going to a lesson, it's worth remembering that there is no mobile reception down in the cove, so they may not be able to deal with last-minute just to arrive in plenty of time for your session.
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james H
2 条分享
2022年8月 • 独自旅游
I decided to take the offer to double up on the group lessons and I can honestly say they were brilliant, the instructors did a great job of making sure everyone was safe and getting the best out of the lessons. We did some safety and technique learning on the beach but it wasn't long until we were in the water having fun and catching waves.
I was really impressed with the amount of progress I made!
I obviously caught the bug because I decided to book a one on one the next day with Jamie Ware. This was a step up again from the group sessions, Jamie's enthusiasm, experience, knowledge and constant feedback on what I needed to do (and not do) meant that I improved really quickly.
I can't recommend Breakers surf school highly enough, all the staff were really friendly, and approachable. Next time I'm back in St Agnes I'll be booking some more lessons!
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2 条分享
2022年6月 • 独自旅游
Booking system now works a treat. Tom got my booking and texted me to let me know he was moving the lesson so we could get better waves. Clear comms, well in advance - nothing like the other reviewers suggest.

Hank took my lesson with another bloke and we had an absolutely incredible time. Went from zero to standing on the board and riding the waves in in the same lesson!!! Hank’s an incredible teacher, gives you everything you need to know and doesn’t make it complicated. I think my face says it all!
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英国刘易斯6 条分享
I did a SUP session and everything was very well organised, they dealt well with the fact that I got my meeting up instructions wrong and messed up the start.
Felt in safe hands all the time with our very knowledgeable and patient instructor, everything was very clear in our group of mixed abilities, including children - our instructor was particularly good with the kids. An altogether great experience.
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Hello, Thank you so much for taking the time to write those kind things. Georgie and I loved having you come Stand Up Paddlelbaording with us as hope we get a chance to take you exploring further up the coast next time.
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英国赫里福德12 条分享
After some initial problems using the booking system we went on to have a wonderful couple of days surfing at St Agnes. We found it much easier to send our requests by email for what we were wanting to hire and pay via invoice. We had a surf lesson from Tom who was very helpful on where to improve and get the most out of our time whilst there. Having the hire hut in the car park made it easy to pick up the equipment and dropping off at the end of the day. Thank you for a great time.
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m n
英国Dunblane20 条分享
2021年7月 • 家庭
We were excited to have booked a three person one to one lesson for a morning of our holiday.

The company sent us an automated confirmation of our booking and telling us to meet at Reppers car park.

The day before we had not heard when we were to meet Tom so we contacted him.

We had a reply stating there had been a problem with the booking but they could fit us in.

We turned up at Porthtowan early and did not have the friendliest of greetings by Tom. He said there had been a problem with our booking.

We still presumed we would get a three person one to one lesson with him. We had booked it for our 6 year old, 9 year old and my wife.

The kids had been very excited about the lesson.

We were disappointed to see Tom head off with another person for their one to one lesson. We were put in a group lesson with 2 other older lads who had several days of surfing under their belts and Tristan the instructor.

It seemed like Tom didn’t really care about his messing up of our booking and spent not one moment checking if we were doing ok or even trying to give some coaching.He focused exclusively on coaching the girl and took no responsibility for the mess up.

Tristan did his best Under the circumstances but Tom let us down. My youngest loved the surfing thanks to my wife and myself helping her in the water and sadly my son was put off and didn’t enjoy it.

At the end Tom said he would refund us and I am awaiting the money into my account.

I would say that if Tom had showed some more compassion and help during our lesson then this review would have reflected that. Tristan tried his best but with 2 teenagers and 2 young children and my wife in the water to teach surfing he was overstretched. Luckily I could help my own kids in the water.

Also I would suggest changing your booking software as it obviously let us and you down but you didn’t seem to fussed about that.
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Hello Matt, Thank you for taking the time to review our surf school and I would like to reiterate the sincere apologise I made at the time for the software error that lead to you having to share your surf lesson with two others I would recommend voicing concerns with companies at the time to help clear up any misunderstandings. I am glad you received the confirmation email telling you where and when to meet, but was confused to see it as part of the complaint, so am not sure how to address that. We have always found the system works well and customers know where and when to meet us. I am sorry you took my greeting to be unfriendly, I was actually very sorry and distressed about the mix up. As explained at the time over the phone, two extra people had accidentally been booked in with you due to a software error and that you would receive a full refund as well as the lesson, so am confused that you were still expecting a private lesson. I reported the error to the company running the booking system and they have apologised and corrected the fault so that a lesson becomes unavailable as soon as someone books a private session in it. I share your disappointment that I was not able to provide you the one to one session but instead had to see to another customer and provide her with the session she had booked. Me focusing exclusively on the girl in my lesson was not a sign that I did not care about the messing up of the booking, but that I focus on the students in my class, confident in the ability of my coaches. You are right it was lucky you were able to help one of your children in the water. It is a requirement in group lessons as I said at the time, children under ten years old need an adult available to go in the water to help them with the surfboard if required. This is standard practice, but I am surprised you both needed to help your youngest in the water at the same time, please clarify this or retract it as I do not want customers thinking it is normal for a child to need two adults in the water with them. Having worked with Tristan for many years now, I know he can manage a group of five people and I would have come straight over had he been overstretched, I observed him keeping the whole group safe and providing regular feedback to the whole group. I can in my professional opinion say without question on that day Tristan was not overstretched by 5 people. The maximum allowed in a group is 8 people per instructor, as a surf school we set further restriction of maximum at 5 for mixed ability groups. I was happy to be able to offer you not only a full refund but also a free lesson to compensate for the faulty booking system but disappointed that this was not enough. The refund was made on the day of the lesson so I am concerned that you still have not received it and surprised you have not been in touch to ask about it. Please get in touch and reply to my email regarding the refund. Yes the booking software let us both down and has now been fixed. Your interpretation of how I felt about this to this seems to be the main complaint so I will be careful to make sure I make that more clear next time. I look forward to hearing from you regarding corrections to this review and the refund. Many thanks, Tom,
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英国纽伯里19 条分享
2021年5月 • 好友
Not too sure about the surf lessons, but from a business perspective, sadly they are pretty poor.
Ensure that you double check your booking as you will be unlikely to receive even half of a promised refund despite waiting the stated 28 day period.
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Customer arrived on the wrong day for his surf lesson. An alternative lesson was arranged for the next day which they did not attend, despite this a refund was given but received 2 days late due to an administrative error, as explained in detail to the customer via email. The cause of the administrative error has been identified so it can not happen again. I would agree with this customer that it is a good idea to check the booking, however to say that people will be unlikely to receive a refund is not accurate. The customer was grateful for the refund and said they would book in next time they come down. I look forward to having a chance to take Mr.Cameron and his friends surfing next summer.
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B Roberts
1 条分享
2021年6月 • 家庭
Tom and Tristan are amazing teachers. We have had quite a few lessons with them and during the lessons have improved a lot, becoming more confident in the water and on the surf board. They have taught us how to successfully stand up, turn and we are getting more confident in the green water on smaller boards and it’s been very fulfilling to see the progression. Highly recommend and will 100% be coming back :)
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Tristan and I love having you both back every year and are so proud of the progress you have both made. That last session was brilliant both of you trimming across the unbroken waves on the performance surfboards. Well done and thanks.
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英国索尔兹伯里10 条分享
2020年10月 • 家庭
We had a fabulous time! The weather was amazing for mid-October and really showed off the beauty of this coastline in the glorious sunshine. Tom was very relaxed and accommodating. We thoroughly enjoyed ourselves.
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Thanks Vanessa, great to hear you had a fab time. I agree the natural beauty of the Coastline around St.Anges makes it a special place to learn to surf.
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Angela M
16 条分享
2020年10月 • 夫妻情侣
Brilliant lesson! My husband enjoyed it very much. It was his first lesson ever and he stood up! The instructor was super attentive and very encouraging and most of all ace teacher!
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Breakers Surf School (St Agnes) - 旅游景点点评 - Tripadvisor